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Dunkin' Shift Manager

Grow With Us at Charleston International Airport! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. This Dunkin' Shift Manager Position is for you, if you enjoy whipping up delicious food and beverages to meet our brand's standards and delivering exceptional service to our guests. Working at the Charleston International Airport, what we will offer you:

Hourly Pay Rate: $20.26 plus bonus opportunities! Quarterly bonus opportunities A full-time schedule Growth opportunities

Dunkin' Shift Manager Responsibilities:

• Assist management with daily Dunkin' operations, ensuring exceptional customer service are met by brand standards
• Oversee store opening, closing, and shift transitions. Food handling and preparing beverages in a high-volume environment.
• Manage cash handling tasks, including register checks, end-of-shift reconciliations, voids, and deposits.
• Ensure staff arrive on time, in proper uniform and report any tardiness or absences to management.
• Ensure customers are greeted promptly and served by well-trained team members. Efficiently manage customer lines and maintain a positive in-store experience.
• Assist customers with menu inquiries and provide store navigation support.
• Train new employees and provide ongoing coaching and development to the team. Assign daily tasks to crew members and communicate sales goals.
• Maintain strong product knowledge, manage stock replenishment and ensure proper product rotation. Uphold housekeeping standards, including dusting, sweeping, mopping, etc... Stay vigilant to prevent theft and enforce policies to minimize internal shrinkage.

Qualifications:

• Ability to manage and help plan daily activities with leadership
• At least one year of experience as a F&B supervisor; providing supervision and support to store staff
• Must be flexible to work a variety of shifts, including openings, peak hours, and closings.
• Approachable and interactive leadership qualities
• Ability to work in a fast-paced environment
• Strong time-management and multitasking skills
• High School Diploma or equivalent

Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• *401(k) retirement plan
• *Company paid life insurance
• Tuition reimbursement
• Employee discounts across all company brands
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program refer a friend and earn a bonus
• *Benefits may vary by position so ask your recruiter for details.

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").

Lenox Advisors Job Posting

Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of NFP Corp., we combine the culture of a boutique firm with the stability and backing of a large corporation to create an environment that's truly unique. NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

Summary: Responsible for account management and day-to-day interaction with corporate clients: maintaining assigned accounts, acquiring needed materials for enrollments, providing client service and building customer relationships throughout the year. Can participate in census and upload work required for enrollment implementations - emphasis on excel work to analyze census data, research eligibility, perform benefit calculations, and prep information for upload and/or distribution to enrollment teams. Also works with carriers to provide necessary data, confirm data accuracy and ensure their materials and website are ready for enrollment activity.

Job Accountabilities

• Acts as the main contact for corporate clients during and after the enrollment process
• Works with corporate clients to secure the data and information necessary to prepare for enrollments.
• Oversees enrollment implementation activities to ensure all census work, uploads and enrollment communications are completed on a timely basis.
• Handles ongoing client service and case administration issues including new hires, terminations, list billing issues, responding to miscellaneous questions and inquiries, etc.
• Initiates the annual re-enrollment process, coordinating timing with the corporate client and the ML salesperson on the account.
• Builds client relationships throughout the year with follow up calls, meetings and lunches.
• Census work and uploads as needed
• Can assist in analyzing and preparing census data for enrollments including eligibility analysis, benefit analysis, alerts, RM assignments, and licensing/splits analysis.
• Works with carriers on all phases of enrollment implementations: supplies carriers with required census data, confirms accuracy of eligible population and benefit calculations, and coordinates and QCs enrollment material deliverables from carrier (ie one pagers and apps).
• Prepares census data for upload into MOSAIC.
• Creates point of sale materials for each enrollment (i.e. Szostak charts).
• Provides support to RMs & assistants as needed via our weekly team meetings and on case-related issues throughout enrollments.
• Works on special tasks and/or projects as assigned and contributes ideas for improvements in departmental processes, procedures and workflow efficiency.

Job Competencies

• Knowledge of the DI, LTC and GVUL products, features and benefit calculations
• Requires Microsoft Excel knowledge and skills to perform the necessary census analysis and calculation work
• MOSAIC, Microsoft Outlook and Word
• Knowledge of product administration
• Multi-life implementation and enrollment process
• Multi-life case design, underwriting and offer process

Required Skills/Abilities

• Effective communicator with peers, management and vendors
• Develops and maintains positive working relationships, at all levels internal and external
• Demonstrates subject matter expertise
• Uses technology appropriately
• Understands and provides excellent client service
• Listens, anticipates, understands and responds to client needs.
• Effective leadership and people skills
• Well-planned, organized and good time management skills
• Able to prioritize
• Identifies and anticipates problems, develops and executes solutions
• Effective teacher
• Extremely detail-oriented
• Recognizes and learns from mistakes

Required Behaviors/Attitudes

• Extremely customer service oriented
• Detailed and thorough
• Analytical
• Ethical, dependable, authentic and trustworthy
• Accepts personal accountability
• Team player
• Decision Maker
• Dependable, adheres to company procedures, processes and guidelines
• Educator
• Has a positive, "can do", "do whatever it takes" attitude
• Self-manager and self-motivator
• Has a desire to continually learn, self-educate and acquire new skills
• Open to feedback

Education/Experience/License Requirements

• College Degree
• Client facing interaction, ideally benefits experience
• Life and Health licensed

What We Offer: NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $65,000 $110,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP is an inclusive Equal Employment Opportunity employer.

Outpatient Float Clinical Pharmacist (Full-Time)

Work Arrangement: On-Site Requisition Number: 259547 Regular or Temporary: Regular Location: Durham, NC, US, 27710 Personnel Area: DUKE HOSPITAL Date: Apr 15, 2026

Setting: Outpatient Pharmacy Working hours: Monday Friday 8:30 am 6:00 pm Saturday - Sunday 8:30 am 4:30 pm Rotating Weekends Schedule based on departmental needs

General Description of the Job Class

Provide pharmaceutical care services to the patients of the Duke University Health System including, but not limited to oversight, monitoring, preparation, dispensing and proper documentation of patient medication therapy as well as providing drug information, patient information and oversight of information and dispensing systems; ensure compliance with Federal, State and local laws and regulations as well as proper storage and documentation. May also advise physicians on matters pertaining to drug usage and control; participate in the development and delivery of continuing education programs for Pharmacy, Patient Care Services, Medical Staff and students.

Duties and Responsibilities of this Level

Review and monitor patient's medication therapy and orders written by appropriate caregivers for safety and efficacy considering specific patient conditions and health status; advise patient care team of issues with, or possible enhancements to, patient's medication therapy and document such interventions. Prepare, label and dispense medications for patients in accordance with physicians' prescriptions; ensure compliance with Federal, State and local laws and regulations pertaining to the dispensing of drugs and narcotics and the maintenance of required records. Maintain appropriate records of dispensing and oversee and maintain the systems that charge or credit for medications and medication treatments. Provide drug information and educate caregivers, patients and students regarding medications and their proper use and monitoring. Oversee and monitor all aspects of the medication process; collect data and present reports and recommendations regarding issues with the medication systems. Ensure that appropriate medications are available for patients and properly procured, prepared, stored and maintained. Supervise the process and technical personnel who assist in preparation, maintenance and dispensing of drugs and supplies. Provide support, education and oversight for investigational medications for patients; provide information regarding their preparation, labeling and availability within the medication system; maintain appropriate and required records and documentation for investigational drugs. Provide specialized pharmaceutical services to improve drug usage and therapeutic outcomes including advising physicians on issues concerning drug therapy, the inherent toxicity of drugs and side effects, as well as assisting in the prescription of appropriate doses. Contributes to the education of students and pharmacy residents. Maintain liaison relationships with medical and nursing staff; provide timely information pertaining to pharmaceutical supplies, drug usage and compatibility, state and federal regulations regarding drug controls, and Joint Commission standards. Conduct and evaluate medication histories, assess compliance and suggest modifications so as to achieve desired outcomes; instruct patients in the proper use of prescribed drugs; participate in patient care rounds with multidisciplinary teams to evaluate patient progress. Individualize medication regimens using sound principles, accounting for pharmacodynamic and pharmacokinetic variations in drug absorption, distribution, metabolism and elimination with responsibility for establishing and continually improving the delivery of pharmaceutical care to patients within areas of direct responsibility and assisting others in the department with the same. Conduct and participate in research including, but not limited to, performing as the primary investigator or co-investigator for research programs which will impact on the delivery of quality care or examine the pharmacoeconomic impact of providing care to the patients in the Duke Health System.

Knowledge, Skills and Abilities

Ability to communicate clearly in oral and written form. Extensive knowledge of drug products, medical therapeutics, pharmacokinetics, and disease states. Ability to work with information systems, automated and technical equipment. Ability to establish and maintain working relationships with various members of health care teams

Minimum Qualifications

Education Doctor of Pharmacy Degree OR BS Pharmacy Degree Experience With a BS Pharmacy degree, two years of pharmacy practice experience, or acceptable board certification, or completion of an accredited residency program and demonstrated ability to achieve positive patient outcomes in a similar environment is required. With Doctor of Pharmacy degree, no experience is required. Retail pharmacy experience preferred. Degrees, Licensures, Certifications Licensed Pharmacist or eligible to practice pharmacy in North Carolina

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Join Our Team at New Realm Brewing Co.

Good Food, Great Beer, and now we have Spirits! Come join our energetic team at our Charleston Location! Are you outgoing, curious, and quick to smile? Can you remain adaptable and creative under pressure? Do you enjoy the challenge of discerning and exceeding expectations? Do you long to become (or are you already) a beer expert and advocate? If yes, New Realm Brewing Co. wants you behind one of our bars! We serve only our house-brewed beers and spirits plus non-alcoholic beverages, so you will be able to focus all your energy and attention on (what we hope is) your favorite libation. We are perfection-seeking in all that we do, but we adhere to a "work-hard, play-hard" ethos and are committed to work-life balance. Our ideal candidates will be collaborative, energetic and upbeat, self-motivated and disciplined. You will be responsible for optimizing guest experience, assessing and meeting patrons' needs, while working as part of a large, cohesive team. Passion for (and a little bit of knowledge of) local craft beer and spirits are always a plus!

Duties and Responsibilities:

• Be timely and dependable.
• Absorb and communicate detailed information around a frequently-changing beer & food menu.
• Actively anticipate guests' needs and address issues in a proactive, appropriate manner.
• Maintain a safe and secure work environment.
• Perform transactions accurately and efficiently via Toast POS.
• Perform opening/closing tasks and sidework duties as a self-starter.
• Recognize and potentially address, with the assistance of management, intoxicated, disruptive, or threatening patrons.
• Consistently meet all best practice standards set in employee handbook and during training.
• Prepare and serve alcoholic and non-alcoholic beverages
• Provide excellent customer service and create a welcoming atmosphere
• Maintain cleanliness and organization of the bar area
• Handle cash and POS transactions accurately
• Follow all safety and alcohol service regulations

Qualifications:

• Customer Service - Intermediate
• Communication - Intermediate
• Helping Others - Intermediate
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Peer Recognition: Inspired to perform well by the praise of coworkers
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily
• Previous bartending experience preferred
• Strong knowledge of cocktails, beer, and wine
• Reliable, punctual, and team-oriented
• Ability to work nights, weekends, and holidays
• Must meet legal age requirements for alcohol service
• Tips certified a plus
• Must have alcohol serving certificate

Education and Experience:

High School or better is preferred but not required. Required 1 year experience in a restaurant and/or Taproom.

Language Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present our menu to guests and answer questions. Must be able to speak English.

Reasoning Ability:

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Physical Demands:

While performing the duties of this Job, you are regularly required to stand; walk; use hands to grasp; reach with hands and arms; talk and hear; and taste and smell. You are frequently required to climb 1 to 3 flights of stairs. Occasionally, you are required to sit and stoop, kneel, crouch. You must regularly lift and/or move up to 10 pounds such as a tray filled with drinks. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

While performing the duties of this Job, you are frequently exposed to outside weather conditions seasonally during Spring, Summer, and Fall when our outdoor patio is open. Occasionally, you may be exposed to toxic or caustic chemicals. The noise level in the restaurant is usually moderate and can occasionally be loud.

Guest Services Representative

Under the supervision of the Security Manager and Security Supervisors, responsible for providing excellent customer service, scanning tickets, directing and guiding patrons to appropriate location(s), listen to and assist patrons with any questions, comments and suggestions they may have, and communicate facility amenities. This is a part-time, casual position as needed based on events.

Essential Duties & Responsibilities:

• Provide excellent customer service and always maintain a courteous and professional demeanor
• Exercise restraint and patience when dealing with a disruptive patron
• Ensure that patrons enter and exit the building in an orderly fashion
• Scanning patron's tickets as they enter the building and ensuring all patrons have a proper ticket/credential
• Direct patrons to appropriate locations (seats, restroom, etc.)
• Ensure patrons are in the correct location(s) with corresponding tickets
• Listen and respond to patron's questions, comments and suggestions and get assistance when needed
• Communicate to Security Supervisor any issues including patron accidents, patron actions that may be disruptive or inappropriate
• Be alert and oversee assigned area for spills or situations requiring staff attention
• Follows protocol in the case of emergency situations
• Maintain the rules and regulations of the building
• Other duties may be assigned

Qualifications:

• Must be at least 18 years old
• HS Diploma or GED required
• A minimum of six (6) months prior customer service experience

Knowledge, Skills & Abilities:

• Excellent customer service skills
• Must be personable and proactive in providing assistance to all patrons and staff
• Follow oral and written instructions and communicate effectively with others
• Must have professional presentation, appearance and work ethic
• Must be fluent in English
• Able to see and read small sized text on tickets (paper and electronic)
• Must be able to work irregular hours including nights, weekends, holidays as well as during normal business hours
• May be subjected to adverse conditions

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

• Move around the facility, climbing stairs, walking, and standing for an entire shift
• May be exposed to adverse weather conditions, loud noise, flashing lights, and darkened areas

Outside Sales Associate

Gabrielli Truck Sales of PA is currently seeking motivated candidates to join our growing team. We currently have openings in our Parts Department for Outside Sales Associates.

Duties and Responsibilities:

• This position partners with current customers to provide them with the best parts purchasing experience possible.
• This position is responsible to cold call on prospective new customers in order to expand parts business in their assigned territory.
• This position would need to learn our computer systems for marketing, invoicing, and recording customer notes.
• This position would be tasked with representing Gabrielli Truck Sales in a professional and positive manner.

Requirements:

• Positive attitude
• Must communicate effectively with managerial staff
• Must have excellent organizational and problem-solving skills
• Must be able to work in a fast-paced environment
• Must be committed to working flexible hours as needed
• Must work well individually and as part of a larger team

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Gym membership
• Health insurance
• Life insurance
• Paid Holidays
• Paid vacation and sick/personal time
• Vision insurance

We are an Equal Opportunity Employer

Now Hiring!

Positions available: Production Assembly

AtWork Personnel is partnering with a well known company in Rochester and looking for assembler and production workers. This is a temp-hire position, Monday-Friday.

- Must maintain a safe work environment

- Able to operate machines on the production floor

- Strong attention to details for both production and assembly area

- Able to follow directions

- On time and great attendance is a MUST!

Village Caregiving Opportunity

Village Caregiving is hiring STNA's in West Farmington, OH! Looking for compassionate individuals to provide one on one care! Full and part-time hours available! $19 per hour!

Benefits

• Competitive pay!
• Bonuses
• Daily pay
• Dental insurance
• Flexible schedule
• Life insurance
• Referral program
• Vision insurance

Responsibilities

• Help clients take prescribed medication
• Assist clients with ambulation and mobility around the house or outside (doctor's appointments, walks etc.)
• Assist clients with personal care and hygiene
• Help clients complete physical therapy and other recommended exercises
• Do the client's shopping or accompany them when they shop if needed
• Perform light housekeeping duties that clients can't complete on their own, including preparing meals
• Collect information about conditions and treatment plans from caregivers, nurses, doctors and family members
• Report any unusual incidents to nurses, doctors and family members
• Act quickly and responsibly in cases of emergency

Requirements

• Previous caregiver experience preferred but not required
• Current CPR (American Heart Association) Certification
• Willingness to adhere to health and safety standards
• Knowledge of housekeeping activities and cooking with attention to dietary constraints
• Must be respectful and compassionate with a good bedside manner
• Outstanding communication, time management and interpersonal skills
• Physical endurance to complete required tasks
• High school diploma or equivalent

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Join Our Team

Take the next step in achieving a fulfilling career!

At CardWorks, we aim to help people connect with possibility and opportunity using our financial servicing expertise. Building meaningful, long-term relationships with consumers, our employees, and our clients is what matters most.

CardWorks, Inc. is a diversified consumer finance service provider and parent company of CardWorks Servicing, LLC, Merrick Bank and Carson Smithfield, LLC.

CardWorks Servicing, LLC provides end-to-end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offer backup servicing and due diligence services to capital providers and trustees.

Merrick Bank is an FDIC-insured Utah Industrial Loan Bank. Merrick operates three main business lines: credit cards, recreational lending, and merchant services.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Essential Functions:

• Responsible for UCC-1 and titling fees check requests.
• Understands how to and makes regular appropriate updates to the system of record (Fiserv) as accounts are worked.
• Assisting with mail, documenting the titles, is able to scan titles and contracts received via mail and save them to both the customer's online file as well as physical file.
• Understands how to and can file physical titles in designated filing cabinets alphabetically.
• Maintains complete knowledge of all state required filing forms are funded.
• Ensures dealership and title information is continually updated, as worked, on any system of record or tracking tools (spreadsheets, workbooks, etc).
• Ensures proper lien perfection by tracking titles and UCC-1s through the appropriate state agencies.
• Is able to pull weekly Tardis "Outstanding Title" report and update outstanding title workbook accordingly.
• Using the Previous Day Boarding Report and the web director report, audit the new loans (New Note Audit) for accuracy, UCC and FL doc stamp requirements as needed.
• Addresses Title Team related email received from customers, addressing questions about their loan/title and making a return contact.
• Reviews "unmatched" Vintek report and matches e-titles to customer's account.
• Supports level II and Sr. Specialists as assigned by leadership.
• Fulfills other tasks and functions as assigned by leadership.

Compliance with Laws & Regulations:

• Responsible for complying with all of the Bank's internal control policies and procedures.
• Responsible for understanding and complying with all laws and regulations to which the Bank is subject.
• Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts.

Education and Experience:

• High School Diploma is required.
• One (1) year work experience is preferred.

Summary of Qualifications:

• Working knowledge of title/lien perfection operations is preferred, but not required.
• Knowledge of federal and state collection, banking, lending and bankruptcy laws and regulations for the non-prime credit segment.
• Experience and demonstrated skill with Microsoft Office Suite (Word, Excel, etc), e-mail, and database software.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Ability to work effectively under pressure. Skilled at handling a variety of assignments simultaneously. Flexibility with a willingness to work at a rapid pace within strict time frames.
• Communicates effectively both orally and in writing, including negotiation skills; presents ideas in a clear, concise, understandable, and organized manner.
• Effective planning, organization, time management, and problem solving skills. High level of accountability for work with limited supervision. High degree of accuracy and trust are required.
• Completes all Essential Functions with a professional demeanor.
• Willingness and ability to engage in continuing education in support of the business.
• Consistent demonstration of the company's C.R.I.T.I.C.A.L. values

Work Environment/Physical Demands: Light

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Our Employee Value Proposition

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
• Benefits Package - Medical, Dental, and Vision (plus much more)
• 401(k) Plan with Company Match
• Short- & Long-Term Disability
• Wellness Programs
• Group Life and AD&D Insurance
• Paid Vacation, Sick Days and bank Holidays
• Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.

We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic. We will conduct a thorough background check for all hires in compliance with applicable laws.

Patient Account Clerk

Schedule- 7:00am-3:30pm

Previous Billing (Medicare), Patient Accounting and EPIC experience preferred

Job Summary: Performs any clerical billing responsibility assigned to ensure that patient accounts are processed in a manner that results in prompt and accurate payment. Acts as a liaison between Patient Account Services, physician offices, clinical areas, patients and third party carriers to identify and resolve any issues causing payment delay.

Minimum Education: High School Diploma or GED.

Licensure, Registration and/or Certification: None.

Work Experience: 1 - 2 years relevant experience.

Knowledge, Skills and Abilities: Basic healthcare and insurance terminology. High level of timeliness and accuracy. Basic computer knowledge and skills. Ability to navigate insurance websites to access patient, eligibility and payment information. Good communication skills - written and verbal. Understanding of a professional business environment. Basic knowledge of medical billing and insurance follow-up activity.

Essential Functions and Responsibilities: According to established protocols monitor, research and update patient accounts to resolve balances and maximize reimbursement. Answers patient, insurance and client calls and responds to correspondence in a time frame that meets or exceeds standards, to ensure resolution of account balances. Acts as liaison between Patient Accounts and physician offices, insurance carriers, clinical areas and other third party payers to assist with document requests, eligibility issues, contractual payment accuracy, and claim submission promptness. Use appropriate guidelines to evaluate and adjust accounts based upon the patient/account status (deceased patient, small balance, charity, etc.). Review past due self-pay balances for assignment to outside collection sources, financial assistance or payment plan opportunities. Monitors daily electronic claims transmission, researches and resolves electronic claim rejections, understands and performs charge corrections, understands the rejection code subsystem and ensures accurate postings of contractual payments and rejection codes. Reviews insurance reimbursement to verify compliance with fee schedules appealing underpayments and denials using correct tools/resources. Reconciles payments received and posted daily with financial accounting. Performs assigned billing, eligibility, and account follow-up activities and related duties as needed or other duties as assigned based on productivity expectations per assignment.

Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.

Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works with external customers via telephone or face to face interaction.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Location: Tulsa, Oklahoma 74136

EOE Protected Veterans/Disability