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Patient Access Representative

You'll play a vital role in supporting patients and visitors. Following standard operating procedures, you'll manage patient reception, face-to-face check-ins, pre-registration, insurance eligibility confirmation, and cash collections.

Your responsibilities include new patient registration, updating records, and addressing inquiries with professionalism and compassion. As the first point of contact, you will advocate for patients, ensuring their needs are met while providing exceptional service that fosters trust and loyalty.

This position is key to creating a welcoming and efficient experience for all who enter.

Education/Experience Required:

• High school diploma or G.E.D. equivalent required.
• One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting preferred.
• EPIC training/experience preferred.
• Insurance payor systems experience preferred.
• ICD-10 medical terminology experience preferred.
• Strong computer skills and working knowledge of Microsoft Office products.
• Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
• Must be willing and able to instruct others.
• Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

Customer Service Representative

Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Evaluate new and existing customer relationships and recommend bank products and services to support their financial success. Follow established policies in accordance with the bank and the supervisors direction. Accountable for the personal achievement of monthly new account production as assigned by upper management. Participate in an active sales environment that may require in-store aisle prospecting. Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each days operations. Receive cash and checks for deposit, verify amounts, and look for check endorsements. Examine cash carefully to guard against acceptance of counterfeit checks and identification. Enter transactions into computer and issue customer receipts. Sell and prepare money orders, cashiers checks, bank-to-bank wires, and certificates of deposit. Process western union wires and cash advances. Cross-sell bank services and products. Provide bank services to a diverse customer base, including a large Spanish speaking population. Perform other tasks requested by supervisors as they relate to the bank and its functions. Regular and predictable attendance and punctuality. Approval limits will be based upon established authority levels.

Required to stand or walk for extended periods of time dependent upon branch location. Ability to work in a high volume, stressful and noisy environment. Schedules are prepared based on business need and subject to change at any time. Operate a computer and other office machinery. Ability to lift up to 50 lbs. FNBT is an equal opportunity employer.

At least 18 years of age. High school diploma, high school equivalency or currently attending high school. Six months of work experience in a retail or customer service environment preferred. Must be able to work a flexible schedule including evenings, weekends, and holidays. Must successfully pass background investigation according to company policy. Must be able to get along with co-workers and work effectively in a team environment.

Account Coordinator

Position Overview The Account Coordinator is responsible for delivering high-quality, consistent, and efficient service to customers through daily interaction with clients, sales representatives, production teams, and internal departments. This role supports the National Account Sales Team and requires a strong understanding of production processes to ensure accurate and timely communication. The Account Coordinator will manage customer orders, resolve issues, and provide technical support while maintaining detailed records. A commitment to customer satisfaction and the ability to thrive in a fast-paced environment are essential.

Responsibilities

• Provide timely and accurate information about customer order status and product inquiries
• Process customer orders, changes, and returns according to department policies
• Coordinate with accounts receivable to resolve payment disputes
• Deliver feedback to the company regarding service failures or customer concerns
• Partner with Sales Representatives to exceed customer service expectations
• Prioritize a fluctuating workload and manage multiple accounts
• Communicate with clients and sales representatives via phone, email, and memos
• Place purchase orders, secure delivery dates, and monitor vendor billing for outside fabrication
• Purchase print plates and die boards according to specifications
• Create product designs, price quotes, print cards, and box diagrams
• Handle customer complaints and coordinate timely deliveries
• Monitor market conditions, product innovations, and competitor activity
• Prepare sales reports, maintain records, and file expense reports
• Obtain credit information for prospective customers
• Perform other duties as assigned

Qualifications

• High school diploma required; Associate or Bachelor's degree preferred
• Minimum of one year in a customer service environment
• Strong customer orientation and commitment to service excellence
• Superior organizational and time management skills
• Excellent verbal and written communication skills
• Exceptional interpersonal skills and ability to interact across all levels of the company
• Self-starter with the ability to work independently
• High attention to detail and strong problem-solving skills
• Proficiency in Microsoft Office; previous data entry experience required
• Experience in a manufacturing environment preferred
• Ability to manage multiple tasks in a fast-paced, team-based environment

Compensation & Benefits In addition to a competitive wage of $50,000 to $70,000 with experience, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, company matching 401(k). Green Bay Packaging benefits may vary by position or division.

Company Overview Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.

Job Title

INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high ? performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression.

INNIO operates a global installed base across approximately 100 countries as of December 31, 2025, supported by a resilient, high ? margin services business that delivers long ? term, recurring revenues across the full equipment lifecycle. As electricity demand acceleratesdriven by AI, electrification and grid constraintsINNIO enables scalable, behind ? the ? meter power generation with high efficiency, fast start capability, strong transient performance and fuel flexibility, including hydrogen ? ready solutions. INNIO employs over 5,000 people worldwide and is committed to moving energy forward.

Key Responsibilities

Support commercial and sales operations activities, including quote management, order processing, and contract administration. Maintain pricing records and assist with pricing analysis and approvals. Prepare sales performance reports, dashboards, and business analytics. Ensure data accuracy within CRM and ERP systems. Coordinate with sales, finance, supply chain, and customer service teams to resolve operational issues. Monitor commercial KPIs and identify process improvement opportunities. Assist with sales forecasting, pipeline tracking, and territory analysis. Support customer onboarding and contract renewal activities. Develop and maintain standard operating procedures and documentation. Participate in continuous improvement initiatives and special projects.

Qualifications

Bachelor's degree in Business Administration, Marketing, Finance, Operations, or related field. 35 years of experience in commercial operations, sales operations, business operations, or a similar role. Strong analytical and problem-solving skills. Advanced proficiency with Microsoft Excel, Power BI, and Microsoft Office applications. Experience with CRM and ERP systems (e.g., Salesforce, SAP, Oracle, Microsoft Dynamics). Excellent communication and organizational skills. Ability to manage multiple priorities in a fast-paced environment.

Key Competencies

Commercial Acumen, Data Analysis, Process Improvement, Customer Focus, Collaboration, Attention to Detail, Project Coordination, Time Management, and Continuous Improvement Mindset.

INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Assistant Manager

As an Assistant Manager, you will assist the Store Manager in leading the team, building community connections, and creating a seamless customer experience. This position helps foster a welcoming environmentfor both associates and customersthat enables us to create memorable, personalized experiences that reflect our culture of hospitality.

The impact you can have

In this role, you'll have the opportunity to:

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Take ownership to ensure safe and efficient store operations including inventory management, daily replenishment of floor merchandise, and execution of inventories.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

You'll bring to the role

• Passion for our brand, fashion, and empowering confidence.
• Must be at least 18 years old.
• 3 years of retail management experience preferred.
• Flexible availability including nights, weekends, and holidays.
• A team player mindset with a high level of ownership and initiative.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Benefits

• Optional medical, dental, and vision insurance
• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 5015-Bellevue Square-Soma-Bellevue, WA 98004

Position Type: Regular/Full time

Pay Range: $21.13 - $26.40 Hourly USD

Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Restaurant Manager

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver, with the ability to build a great team and give clear and precise directions time and time again, then apply today!

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Qualifications:

• Arrives on time
• Great with guests
• Can foresee problems before they occur
• A leader and role model for the employees
• Previous managerial experience strongly preferred
• Previous fast food/quick service restaurant experience required
• Top-notch customer service skills
• Strong verbal and written communication skills
• Excellent leadership skills
• Must submit to a background check

Job Title

Provides oversight of the service lines business operations and oversees business staff and service line project management. Reports on performance indices for business and clinical operations, clinical care management and outcomes reporting. Identifies process improvements and associated revenue and cost savings.

Location: UCHealth UCHlth Longs Peak Med Ctr, US:CO:Longmont

Department: UCHealthMG SharedSvcs Dir RN Adm

Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)

Shift: Days

Pay: $39.32 - $62.90 / hour. Pay is dependent on applicant's relevant experience

This position is an onsite role and does not offer a hybrid or remote option

Responsibilities:

• Plans and executes business and clinical projects.
• Develops communication plans to engage key constituents.
• Engages stakeholders in project design.
• Researches barriers to effective service delivery.
• Creates reports that provide monitoring of re-engineered processes.
• Translates information needs into actionable reporting tools.
• Assists in data validation.
• Optimizes effective reporting.
• Ensures that data definitions are in synch.
• Identifies data gaps and resolves.
• Conducts needs assessment and planning to meet business objectives.
• Recommends improvements to maximize benefits.
• Develops financial metrics that reflect outcomes of improvement work.

Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Requirements:

• Bachelor's degree in relevant field.
• 3 years of healthcare experience, including large scale and complex project management.
• Experience in process facilitation, outcomes reporting and change management.

UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program.

Recognition:

• Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.
• Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
• Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

Health and well-being:

• Medical, dental and vision coverage.
• Access to 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free Care.com membership.
• Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
• Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
• Employer-provided short-term disability and long-term disability with a buy-up coverage option.

Retirement and savings:

• 403(b) plan with employer matching contribution.
• Additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

Education and career growth:

• UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
• Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
• Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
• Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
• Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.

Eligibility for some programs is based on an employee's scheduled work hours.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.

Senior Product Manager for Roaming & Customer Voice

Mercedes-Benz High-Power Charging (MBHPC) is building a premium, open-access charging network designed for all EV drivers. In this role, you aren't just connecting APIs; as the Senior PM for Roaming & Customer Voice, you are the final gatekeeper for quality. Your goal is to achieve market-leading first-time success rates, ensuring that every driverregardless of their vehicle brandexperiences a dependable, 100% accurate charging session.

You will lead the charge in achieving market-leading 1st-time success rates. You will have the unique autonomy to "gate-keep" quality, with full sign-off authority on roaming partner go-lives. While you will navigate a shared engineering pool, you will have the data and the forum to ensure the "Voice of the Customer" directly dictates technical priorities.

This role sits at the heart of interoperability, customer trust, and network utilization.

Benefits

When working at Mercedes-Benz High - Power Charging (MBHPC), you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.

As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond beginning day one:

Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance

Need a vacation? How about just some time for YOU! In addition to our vacation time, you'll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!

Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program

We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities

Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to $6k per child

Want to go back to school? Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business-related coursework

• $6k for undergraduate
• $8k for graduate

Job Overview:

As Senior Product Manager for Roaming & Customer Voice, you'll own both the build phase (connecting new roaming partners) and the live phase (ongoing quality and performance), while acting as the product owner for customer?discovered pain points across indirect channels.

Responsibilities:

• The Roaming Ecosystem: Design and own a repeatable onboarding framework for roaming partners that scales our reach while ensuring technical and experience acceptance criteria are met.
• The Voice of the Customer: Own the feedback loop for both roaming and non-roaming digital touchpoints. You will be responsible for translating support cases, qualitative feedback, and complaints into a prioritized roadmap.
• Ecosystem Quality Governance: Collaborate with partner distribution and engineering to track and improve partner performance in live operations.
• Closing the Quality Loop: Ensure that recurring customer pain points aren't just "logged"they must result in measurable, production-level quality gains.
• Data Distribution Strategy: Execute our roadmap for direct vs. aggregator partnerships to ensure our network data is seamlessly enabled across all driver-facing solutions.

Qualifications:

Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position. This position requires a minimum of 5 years of overall work experience. Preferred experience includes: Project Management or Technical Program experience

Education: Bachelor's Degree is preferred

What you bring

• Strong understanding of platforms, integrations, or multi?party ecosystems (roaming/OCPI experience is a plus)
• Ability to reason across customer experience, system behavior, and partner constraints
• Structured, system?thinking mindset with high ownership
• Passion for EV charging, customer trust, and operational quality

What Success Looks Like

In the first 3 months

• You've mapped the current roaming landscape: partners, gaps, known failure modes, and customer pain points.
• A structured roaming onboarding framework is defined, covering readiness checks, experience acceptance, and go?live criteria.
• Customer feedback related to roaming and indirect channels is clearly synthesized into actionable themes.
• You are recognized internally as the product owner who truly understands "what customers experience" when charging via roaming.

In the first 6 months

• New roaming partners are onboarded through a repeatable, scalable process, with fewer post?launch surprises.
• Roaming?caused failures are easier to detect, explain, and resolve due to clearer expectations and quality controls.
• Customer complaints related to roaming are decreasing, or at least clearly attributable with visible corrective actions.
• Go?live decisions are respected because they balance growth ambition with customer readiness.

Over time

• Roaming transitions from a risk factor to a reliable growth channel.
• Customer voice is no longer anecdotal but systematically shapes product priorities.
• MBHPC is perceived by partners and customers as a network that is interoperable and dependable.

Residential Care Associate I

Apply today and make a difference in the mental health field!

We are looking for a Residential Care Associate I to join our team at our Columbia Rose RTF in Portland, Oregon! The Residential Care Associate I will provide caring companionship and assistance with daily tasks to clients. They will provide personal care services and support that helps individuals develop appropriate daily living skills and independent activities of daily living to increase or maintain their level of functioning. The Residential Care Associate I will assist with meal preparation, clean-up, and food purchasing, while encouraging client participation. Under the guidance of a Registered Nurse, they will pass medications and perform delegated medical care as prescribed by the client's primary care provider. They will transport clients to and from the program as necessary to engage and provide treatment services. They will maintain compliance with established productivity standards for documentation of services.

This position falls under the AFSCME bargaining unit. Wages, benefits, and working conditions are set in accordance with the collective bargaining agreement.

With our MHACBO-accredited training program, you will earn CEUs towards applicable mental health certifications, while attending your required, paid training, and receiving qualified clinical supervision gaining on-the-job experience.

Employees are required to maintain access to a compatible smartphone capable of supporting the organization's approved multi-factor authentication (MFA) application as a condition of employment. This requirement enables secure access to company systems.

Work Schedule: Sunday through Thursday, 2:00pm 10:30pm (Full Time Swing)

$21.42 - $22.07 per hour DOE/Credentials.

In addition to your base wage, CCS offers the following pay differentials, subject to position, program, and eligibility requirements:

• Night Shift (NOC) Differential: An additional $3.00 per hour for hours worked between 10:00 PM and 8:30 AM, provided that at least 2.5 hours of your shift occur within this designated period.
• Secure Program Differential: An additional $2.00 per hour for all hours worked in an eligible CCS secure program.
• Bilingual Differential: An additional 5% pay differential for employees who meet the qualifications of the CCS Language/Bilingual Program.

Columbia Rose is a co-ed, 9-bed Residential Treatment Facility serving adults living with mental illness. The home features beautiful hardwood floors throughout and cathedral ceilings. All 9 residents have private bedrooms, a private deck, and a partial private bath.

ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program.

Caregiving and/or mental health experience (personal or professional) is preferred. A dedication to the wellbeing of each resident and helping them complete their activities of daily living (ADL's) and independent activities of daily living (IADLs).

Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check.

Physical Demands: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients.

We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department.

Per OAR 309-035-0135, Direct Care staff must be 18 or older at the time of hire.

ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values.

We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities.

Director, Best Buddies Challenge: Hyannis Port

Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).

Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families.

Reports to: VP, Cycling

Location: Boston, MA

# of direct reports: 1

Salary range: $90,000-$100,000

Position Overview: The Director serves as a senior member of the Best Buddies Challenge team, working closely with the VP, Cycling and Best Buddies Challenge senior management team on all regional development, fundraising, sales, and recruitment initiatives. The Director will be responsible for recruiting and managing sponsors, large scale ride teams, assisting and creating opportunities for team growth, converting interested parties into event participants, and be the point person for tracking and benchmarking participant commitments, revenue, maintaining accurate grids, coordination of key sponsor/corporate meetings and team development. The position plays a crucial role in sponsorship development and outreach, and working cross-event to play a supporting role in all aspects of the Best Buddies Challenge: New York.

Job Requirements

• Bachelor's degree with a minimum of 5-7 years' experience in development, peer-to-peer fundraising, and recruitment marketing.
• Non-profit or endurance event experience strongly preferred.
• Proven ability to lead high-impact fundraising and participant engagement initiatives.
• Experience building a sales pipeline to work toward a sales target and a proven ability to hit that target.
• Excellent relationship management and project management skills, including managing and prioritizing projects with multiple and often competing deadlines, and the ability to work under pressure.
• Proven ability to deliver high-touch customer service and work with customer relations management (CRM) database systems (e.g., keep contact logs, conversation notes, etc.)
• Flexible to work evenings, weekends, and attend special events as required.
• Proficiency in Microsoft Word, Outlook and PowerPoint, with exceptional skills in Excel required
• Highly organized, detail-oriented, and able to work independently and productively
• Work well under pressure and establish priorities while reporting to and working with a variety of people
• Must be the lead team player who is willing to pitch-in and help with everything from grassroots marketing to presenting to corporations.
• Motivated with a self-starter personality who is deadline conscious
• Experience with cycling or endurance sports a plus.

Job Duties include, but are not limited to:

Fund Development

• Serves as regional contact for top individual donors, sponsors, and fundraising teams.
• Partners with the VP, Cycling to ensure operational execution aligns with overall strategic objectives for participant growth, sponsor satisfaction, and event success.
• Provides insights from in-market execution to inform future strategies for recruitment, community engagement, and event planning.
• Works alongside national sponsorship team by serving as key "in-market" sponsorship and ride representative for all sponsor needs
• Implements and oversees all on-the-ground recruitment efforts (i.e. Sponsor/ Corporate/Team presentations)
• Meets weekly and monthly goals for recruitment and lead generation
• Assists in development of annual plan, timeline and goals for each revenue line item
• Provides the highest level of client service in the form of meeting follow-up, thank you letters, invoices, etc.

Marketing

• Leads sponsorship recruitment, including developing pitch decks, proposals, coordinating in-person lunch & learn opportunities, and executing on sponsor benefits locally
• Responsible for creating and executing recruitment strategies to meet event budget while working with Communications and Marketing teams to set and refine strategies as needed
• Collaborates with Communications & Marketing to support the communications and outreach program
• Assists in development of a comprehensive sales deck
• Speaks publicly and (also trains direct reports to) present to various groups, including corporate employee groups, civic groups, colleges and universities, etc. for the purpose of recruiting participants.
• Develops and implements plan to build lead base using grassroots marketing efforts (i.e. Attendance or booth space at events, expos, festivals etc.)

Operations

• Oversees in-market rider recruitment, training, marketing, and participant engagement activities, ensuring all execution supports strategic goals.
• Serves as the lead operational point person for the New York Ride, overseeing all execution and coordinating with logistics, special events, and rides teams to ensure consistency, collaboration, and cross-team alignment.
• Manages Challenge Executive Committee, including monthly meetings and consistent communication with all members
• Responsible for executing the customer service program and ensuring all team members are trained and supporting this effort
• Oversees all pre-production event prep elements as they relate to participants and fundraising (i.e. logistical communications, packet pick-ups) in conjunction with the national operations team
• Ensures alignment and collaboration across departments to maintain brand standards and participant satisfaction.
• Assists and advises on the creation and design of local events based on current and past participant data and trends
• Works with the logistics team to make improvements to the event based upon participant feedback
• Takes the lead on special projects and initiatives as assigned by leadership.

Human Resources

• Manages and supervises regional ride team staff, planning and timelines as well as facilitates weekly staff meetings to track progress for the Best Buddies Challenge: New York
• Directly supervises Community Engagement Associate- responsible for staff development, oversight, and providing meaningful performance feedback, as well as holding them accountable for meeting all development and operational goals, hitting benchmarks, and following best practices and guidelines.
• Inspires and motivates staff by demonstrating personal commitment and integrity and providing proactive training, support and recognition.
• Responsible for all human resources related activities within the team. Understands, follows and reinforces human resources policies in a consistent manner.

Best Buddies is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International's core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world.

Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.