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We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
The Center Clinical Manager (CCM) is an active leadership role responsible for the day-to-day management of back office center operations, which may include but is not limited to: clinical quality, compliance, human resources, patient experience and direct team member supervision. The incumbent in this role oversees the hiring, performance management, training and day-to-day functions of center team members, including but not limited to: Care Promoters (all levels), Pharmacy/Medication Technicians and X-ray Technicians. He/She collaborates with Center Leadership to design and implement clinical operation strategies that help the center meet/exceed organizational goals. The Center Clinical Manager demonstrates thorough knowledge and proficiency in healthcare data analytics, clinical protocols and leadership to ensure the center’s successful operation.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Collaborates with Center and Divisional leaders to provide VIP service to patients, family members and staff.
In partnership with Center leadership, manages clinical operations to ensure organizational objectives relative to clinical performance metrics, growth strategy and membership goals are regularly met and/or exceeded.
Ensures proper back office staffing scheduling, approves staff payroll and PTO, plans for and manages staffing shortages.
Performs direct patient care duties as/when needed. Patient care may include all duties roles and responsibilities of a Care Promoter.
Uses data analytics and dashboards to assist with the development and execution of business strategies that increase revenue and quality ratings (HEDIS/STARS/Clinical Gaps) and support our core model.
Develops protocols and procedures to improve staff productivity. Collaborates with PCPs to coach and manage clinical staff performance; implements progressive improvement plans and disciplinary action when needed.
Manages medical equipment and supply inventory. Ensures availability and proper preventative maintenance of emergency equipment. Troubleshoots malfunctions, initiates service and repair requests and inspects new equipment.
Ensures key performance targets are met, including but not limited to: Key Performance Metrics (KPI) metrics, wait times, patient experience and staff engagement and turnover.
Leads high quality selection, hiring and on-going training and education for clinical staff and Pharmacy/Medication Technicians. Facilitates orientation and onboarding of new clinical team members ensuring they are fully trained in their duties including philosophy of care, patient flow and clinical competencies.
Ensures regulatory compliance with OSHA, HIPAA and other governing agencies. Enforces clinical and quality standards and internal audit requirements of ChenMed.
Completes all required training to dispense medications from medication room.
Performs other duties as assigned and modified at manager’s discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Highly developed healthcare operations and clinical acumen
Superb knowledge and understanding of general clinical operations, practices, techniques, medical products, processes and procedures
Advanced skill in screening patients, medication administration, wound care, vital signs, and drawing blood and other specimens for laboratory work
Excellent oral and written communication skills
Excellent leadership, interpersonal and organizational skills. Able to effectively coach, mentor, inspire and encourage top performance
Proven ability to consistently meet and regularly exceed organizational metrics
Ability to nurture and maintain high clinical staff engagement and low turnover
Ability to effectively collaborate and influence team members, including PCPs, Providers and Specialists, market/region/division leaders, center and dyad leaders, nursing staff, and front office staff
Capability to effectively resolve problems and achieve team goals
Ability to efficiently multi-task, seamlessly shift priorities and manage multiple projects in tandem. Ability to be and remain calm and flexible in busy or stressful situations
Detail-oriented to ensure accuracy of patient care, staff scheduling and other pertinent duties
Customer-focused, compassionate and empathetic with our patient population and their family members
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position
Ability and willingness to travel locally, regionally and/or nationwide up to 10% of the time
Spoken and written fluency in English; Bilingual a plus (Spanish/Creole)
This job requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
- High school diploma or GED equivalent required
- BA/BS degree in Business or Healthcare Administration or a healthcare related field preferred
- Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure/certifications above the minimum requirement may also be considered
- A minimum of 5 years progressive work experience in a medical clinic, hospital or similarly regulated healthcare environment required
- A minimum of 2 years management experience with direct reports required; in a medical clinic, hospital or similarly regulated environment strongly preferred
- IV Therapy certification for LPNs where required by State Board of Nursing
- Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment
- Experience working with geriatric patients is preferred
- EMR system experience a plus
PAY RANGE:
$54,358 - $77,655 SalaryThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Get Ready to Inspire, Energize, and Transform!
Are you a passionate fitness professional who knows how to motivate people to push their limits, work hard, and enjoy every minute of it? If you love helping people feel strong, healthy and inspired, then you’re just who we’re looking for!
As an Orangetheory Fitness Coach, you’ll lead our heart-rate-based, technology-tracked, and science-backed workouts that leave members feeling amazing. You’ll be the positive energy that our members look forward to each day, making them feel like an integral part of the team.
What You’ll Do:
- Guide and motivate members through our pre-designed, full-body workouts.
- Help members set and crush their personal fitness goals.
- Ensure safe and effective form and offer corrections when needed.
- Share your knowledge of heart-rate-based training and stay updated on industry trends.
- Confidently use and demonstrate all studio equipment.
- Be a supportive team player who’s dedicated to an incredible member experience.
Requirements:
- AED/CPR certification
- Must hold a current fitness certification (or be in the process of obtaining one) from an OTF-approved education entity as follows: ACE (American Council on Exercise), ACSM (American College of Sports Medicine), NASM (National Academy of Sports Medicine), NSCA (National Strength & Conditioning Association), ISSA CPT is also accepted with an NCCPT exam, NCSF (National Council on Strength and Fitness), AFAA (Athletics and Fitness Association of America)- exam must have been completed before October 23, 2023, following recertification will be accepted
- 1-2 years of group fitness or personal training experience preferred
Why Orangetheory?
You’ll be part of a team that values positivity, growth, and expertise in a truly passionate fitness community. Ready to take on the best 1-hour workout experience? Apply today to inspire others and ignite your own career growth!
Disclaimers:
This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners.
OT Growth Partners participates in the federal government's E-Verify Program .
OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
OT Growth Partners is an Employment-at-Will Employer
OTGPC
Jobs That Make a Real Difference
About Us
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
Our Philosophy
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives . When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.
Diversity, Equity and Inclusion
Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.
Ready for a role that supports your unique calling in patient care and fits your life? At LewisGale Medical Center, you’ll find clear pathways to advance backed by our unmatched nationwide transfer policy that lets you grow your career when the time is right for you. With mentorship opportunities, clinical education courses, professional certification support, and educational assistance, you will have all the resources you need to build the career of a lifetime.
Job Summary and Qualifications
New nurses shape the future of patient care, and the support they receive directly impacts how well they deliver it. As a Clinical Support Coordinator , you will be a trusted clinical mentor who helps new graduate nurses and nurses moving into new specialties understand their roles, grow their clinical skills, and deliver safe, quality care. By rounding on units, guiding real-time learning, and coaching in critical moments, you will strengthen confidence, improve practice, and help care teams improve more lives in more ways.
Your responsibilities will include:
- Rounding on nursing units to observe care, provide in-the-moment coaching, and reinforce safe, quality nursing practice
- Guiding new and transitioning nurses through skill development, clinical judgment, care planning, and escalation processes
- Providing hands-on support during rapid responses and codes, including feedback and clinical debriefs to reinforce learning
- Teaching, demonstrating, and troubleshooting essential nursing skills while identifying shared learning needs to strengthen training
- Reinforcing safety standards, regulatory expectations, and communication best practices (AIDET, Teach-Back, Narrating Care)
- Partnering with unit leaders to support nurse growth, improve practice, and foster accountability, safety, and teamwork
What qualifications you will need:
- NIH Stroke Scale must be obtained within 30 days of employment start date
- (RN) Registered Nurse
- Associate Degree
- Basic Cardiac Life Support, or BCLS Instructor must be obtained within 30 days of employment start date
- Advanced Cardiac Life Spt, or ACLS Instructor must be obtained within 1 year of employment start date
- No Travel Required
- 2 years experience Required Years of Experience
Benefits
LewisGale Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
LewisGale Medical Center has provided quality healthcare services since 1909. We give patient's access to trained physicians and advanced technology. Our 500+ bed hospital is one of the leading acute care facilities in the Salem area. We specialize in heart and vascular care—including the latest advanced technology available through our designated Heart Center—as well as orthopedics and spine care, services for mental and behavioral health and cancer care.
At LewisGale Medical Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Nurses are essential to the delivery of healthcare and serve as its foundation. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future."
Erica Rossitto, MBA/HCM, BSN, RN, NEA-BC
Senior Vice President and Chief Nurse Executive
HCA Healthcaret
Join a family that cares about every stage in your career! We are interviewing candidates for our RN Clinical Nurse Coordinator Float Pool opening. Apply today and a member of our Talent Acquisition team will reach out.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
DiversityX
