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Customer Service Specialist

Skillbridge Academy is seeking a motivated and personable Customer Service Specialist to join our team in San Antonio, TX.

In this role, you will serve as an important point of contact for customers, helping answer questions, resolve concerns, provide accurate information, and ensure every interaction reflects our commitment to excellent service.

The ideal candidate is professional, approachable, organized, and comfortable communicating with different people in a fast-paced environment.

Responsibilities

• Provide professional and friendly assistance to customers.
• Respond to questions and provide clear, accurate information.
• Identify customer needs and help provide appropriate solutions.
• Resolve customer concerns efficiently and professionally.
• Maintain accurate records of customer interactions when required.
• Collaborate with team members to support daily operations.
• Follow company procedures and service standards.
• Maintain a positive and professional attitude during customer interactions.
• Develop strong knowledge of company services and processes.
• Contribute to a welcoming and customer-focused environment.

Qualifications

• Strong verbal and written communication skills.
• Professional and customer-focused attitude.
• Good organizational and time-management abilities.
• Ability to listen carefully and understand customer needs.
• Comfortable working independently and as part of a team.
• Ability to manage multiple tasks and priorities.
• Strong problem-solving and interpersonal skills.
• Willingness to learn and develop new professional skills.
• Dependable, adaptable, and detail-oriented.

Additional Information

• Competitive salary of $39,000 $45,000 per year
• Opportunities for professional growth and advancement.
• Training and ongoing skills development.
• Supportive and collaborative work environment.
• Opportunities to strengthen communication, customer service, and leadership skills.
• Career development opportunities within the organization.
• Full-time position with consistent professional development opportunities.

Apex Focus Group Opportunity

Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback. We connect individuals with flexible work from home research opportunities that help shape products, services, and user experiences.

Role Overview

We're inviting individuals from all backgrounds, including those searching for administrative assistant roles, to express interest in joining upcoming consumer research studies. These may include online interviews, product evaluations, or feedback sessions - most often conducted remotely.

This is a casual, project-based role well suited for individuals looking to participate part time in research based on availability and profile match.

Legal E-Billing Specialist

Dykema Gossett PLLC, a leading national law firm celebrating its 100th anniversary in 2026, is seeking to hire two experienced Legal E-Billing Specialists who will be responsible for timely, efficient and accurate e-billing of client accounts. Works closely with Billing Coordinators, attorneys, clients and e-billing vendors to facilitate e-billing in accordance with client and established firm guidelines and attorney requests within policy. Works closely with billing leadership, proactively identify issues and resolve inquiries. Position is open to all our office locations.

What You'll Do

• Collaborate with Client Financial Intake Specialist to onboard new clients and update existing client e-billing vendor sites, updating timekeepers, rates and budgets for client approval.
• Submit client bills prepared by billing team onto e-billing vendor sites via upload or BillBlast.
• Analyze and correct submission errors, collaborating with the billing team to correct errors in Aderant for resubmission.
• Monitor the stages of acceptance on various e-billing vendor sites.
• Become an expert on client engagement letters and billing guidelines to ensure compliance that limit delays in billing and collections.
• Review daily cash report for client payments and application accuracy, identifying reductions for coordination with billing attorneys in order to appeal or write-off, and working with the cash team on any adjustments or refunds.
• Audit, research and contact clients regarding aged accounts receivable of e-billed invoices; input notes into Bill Blast and collection modules; coordinate with the billing team to correct related issues.
• Organize and maintain client billing and instruction files for each billing client.
• Identify unusual situations, gather information and elevate as needed for assistance, providing the billing team with guidance and assistance on complex e-billing issues.
• Responsible for research and resolution on ad-hoc projects and assignments as they arise.

What We're Looking For

Required

• Strong understanding of all end-to-end aspects of client revenue accounting.
• Excellent written, verbal and interpersonal communication skills.
• Proficient in Microsoft Office Suite, particularly Word, Excel and Outlook.
• Effective client management skills with a record of providing excellent customer service.
• Excellent attention to detail.
• Flexibility and ability to manage time, organize and prioritize workload effectively.

Preferred

• Bachelor's Degree or comparable level of legal billing experience.
• Experience with Aderant Billing, Prebill Manager, and client e-billing platforms
• Experience with software such as BillBlast and other revenue-cycle software.
• Pro-active, inquisitive and analytical problem solver.
• Ability to collaborate and cross-team with all finance team members and promote a positive work environment that embraces the abilities of all members.

Great Benefits for Great People

Dykema offers a comprehensive benefits package designed to support the well-being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work-life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued.

The expected compensation ranges for this position in various states and jurisdictions are as follows:

Chicago: $70K - 90K Los Angeles: $70K - $90K Michigan Offices: $65K - $75K Minneapolis: $70K - 85K Dallas and Houston: $70K - $85K San Antonio: $65K - $75K Washington, D.C.: $70K-90K

The offered salary will be determined by a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, education, external market data and consideration of internal equity.

EEO STATEMENT

It is the Firm's policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual's age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances. Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved. It is the responsibility of every individual concerned with personnel actions, including management, supervision, seeking, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the Firm's goal of furthering the principle of equal employment opportunity.

E-Verify

Dykema uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Additional Information

This job posting is intended to describe the essential duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, non-essential requirements, or to reflect any accommodations made under the Americans with Disabilities Act or the Michigan Persons with Disabilities Civil Rights Act.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Home Health Patient Account Representative

CMMC South Campus - Floresville, TX 78114

Overview

Position Type: Full Time Job Shift: Day Education Level: 2 Year Degree Travel Percentage: None Category: Health Care

Description

Summary: Coordinates all patient and insurance billings for the medical facility by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Contacts patients regarding outstanding balances.
• Establishes payment plans to help patients manage payment of bills.
• Sends delinquent accounts to collection agencies.
• Processes insurance payments to patient accounts in computerized system.
• Creates and mails insurance claims and patient statements.
• Rebills insurance companies or other third parties to secure payment for patients.
• Verifies all entries made by cashiers and makes corrections if necessary.
• Trains appropriate personnel on computerized billing system.
• Responds to patient billing and statement inquiries.
• Makes recommendations to management for write-offs.

Education and/or Experience: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

,

Other Qualifications: Requires high school graduate or GED. Knowledge of THMP Medicare/Medicaid system and insurance payor guidelines desirable. At least 2 years of hospital commercial collection experience, resulting in maximum reimbursement. Must be detail oriented with excellent communication skills. Great customer service skills a must. Computer literate, knowledge of, or ability to learn hospital soft ware is required. Evening and weekend shift as required.

Assistant Community Manager

We are seeking an Assistant Community Manager to join our team at Deer Creek Apartments in San Ramon, CA. This role supports the Community Manager in daily operations, leasing performance, resident satisfaction, and compliance with housing regulations. You will help create a welcoming community while contributing to strong occupancy retention.

Responsibilities

• Assist in daily property operations, leasing, and resident relations.
• Manage resident records including move-ins, deposits, rent changes, collections, evictions, move-outs.
• Respond promptly and professionally to resident questions and concerns.
• Review and process invoices for contracted services.
• Conduct regular property inspections to ensure safety and maintenance standards.
• Process invoices and receivable in Yardi.
• Review market survey report monthly, consult with Community Manager to change rentals rates and specials to increase occupancy and rental income.
• Seek and support opportunities to increase and promote positively to the property's on-line reputation management.

Qualifications

• College degree or related course work in business, hospitality, property management or accounting preferred
• Preferred 2 years of experience in similar position
• Experience in leasing and apartment accounting/bookkeeping

Skills

• Effective problem solving, verbal and written communication skills
• Ability to handle residents in a professional, diplomatic manner.
• Experience utilizing property management software, preferably Yardi IQ platforms

Competitive hourly rate, leasing bonuses, housing discount available, excellent benefits.

Equal Opportunity Employer

• 401(k) with matching
• Medical, Dental, and Vision insurance
• Employee assistance program
• Flexible spending accounts
• Health savings account
• Life insurance
• Paid time off
• Referral program

Apply today to join a team that values professionalism, resident satisfaction, and community engagement!

DMV Clerk

We are looking for a motivated DMV Clerk to join our team in San Jose, CA. The DMV title clerk will be responsible for the process of titling and registration documents related to all retail sales of new and used vehicles. Clerk will also ensure that documents are accurate, complete, and submitted on time. Will work with sales and finance to make sure that documents are completed. Will assist whenever necessary in the business office as directed by office manager.

What We Offer

• Competitive compensation plan
• HEALTH
• DENTAL
• VISION
• 401K

Essential Duties & Responsibilities:

• Prepare title documents.
• Submit all legal transfer documents to the DMV.
• Handling inventory from auction
• Calling auction and waiving penalties
• Prepare stock cards for new and used vehicles.
• Receive and process paperwork from the F&I department.
• Prepare payoff checks for new vehicles and trade-ins.
• Post vehicle sales and purchases.
• Input inventory control information.
• Register extended service policy contracts.
• Prepare trade-in vehicle jackets.
• Ensure that name and address filed are updated on an ongoing basis.
• Cancelations

Cybersecurity Analyst

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Your Role at Delta Faucet

We're looking for a Cybersecurity Analyst to join our Information Security team and help strengthen our data protection, privacy, and governance capabilities. In this role, you'll play a critical part in safeguarding sensitive information, supporting privacy operations, monitoring data risks, and helping ensure compliance with regulatory and security requirements. This position is ideal for someone who is analytical, detail-oriented, and passionate about understanding how data moves throughout an organization. You'll collaborate with Security, Legal, HR, and IT teams to identify risks, support investigations, and continuously improve our security and privacy programs.

Responsibilities

Data Protection & Risk Monitoring

• Monitor and investigate alerts from data protection and security tools, including DLP, endpoint, and SaaS platforms.
• Analyze user and data activity to identify unusual behavior, potential policy violations, and elevated risk scenarios.
• Support internal reviews and investigations by gathering logs, evidence, and relevant contextual information.
• Drive continuous improvement of DLP policies and detection rules by identifying trends, reducing false positives, and enhancing monitoring effectiveness.
• Partner with Legal, HR, and other stakeholders on sensitive data protection matters while maintaining confidentiality and professionalism.

Privacy Operations

• Support Data Subject Access Requests (DSARs), including intake, tracking, documentation, and fulfillment activities.
• Maintain data inventories, data flow maps, and records of processing activities (RoPAs).
• Assist with privacy notices, consent management, and regulatory compliance activities.
• Support privacy reviews of vendor and third-party agreements to ensure appropriate data protection controls are in place.

Governance, Risk & Compliance

• Support internal control assessments, audits, and remediation tracking activities.
• Help maintain security policies, standards, and procedures aligned with industry frameworks such as NIST CSF, ISO 27001, and SOC 2.
• Assist with third-party risk assessments, vendor reviews, and risk scoring activities.
• Participate in control testing and audit preparation efforts.

Qualifications

Bachelor's degree or equivalent experience.

3+ years of experience in cybersecurity, privacy, data protection, risk management, or a related field.

Experience with security monitoring, DLP, endpoint security, investigations, or risk assessment activities.

Familiarity with privacy regulations such as GDPR, CCPA, or HIPAA.

Strong analytical, organizational, and problem-solving skills.

Ability to communicate effectively with both technical and non-technical audiences.

Demonstrated ability to manage sensitive information with professionalism and discretion.

Preferred: Security+, CIPP/US, CIPP/E, CISSP, CRISC, or similar certifications.

Preferred Technologies

Experience with one or more of the following technologies is preferred:

• Microsoft Purview (DLP, Insider Risk, eDiscovery)
• CrowdStrike or similar EDR platforms
• Google SecOps or other SIEM solutions
• Netskope, Zscaler, or other SaaS security platforms
• Okta, SailPoint, or identity governance tools
• ServiceNow or similar case management platforms

Why Join Us?

At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You'll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.

• Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Company: Delta Faucet Company

Full timeHiring Range: $88,700.00 - $139,260.00 USDActual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Job Title

Location 2871 S. State Rd 135, Greenwood, IN, 46143, United States

Employee Type FT Exempt

Required Degree 4 Year Degree

Manage Others No

Minimum Experience 3 Years

Description Requirements

Job Title

Location: Waters Car Wash

1464 Tuskawilla Road, Winter Springs, FL 32708

Benefits and Perks

• Commissions paid every pay period
• Medical, dental, and vision insurance
• Flexible scheduling
• Paid time off (PTO)
• Career growth based on performance
• Referral bonus up to $800.00 per qualified hire
• Free car wash membership

Who Are We?

Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity.

What Do We Want?

We seek high-energy personalities that thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first impression on our new car wash guests. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You must be highly motivated and have an outgoing, friendly personality. All we ask is for you to share our passion for washing cars, creating memorable moments, and our obsession with exceptional guest service!

General Requirements

• Authorized to work in the U.S.
• 40 hour work week (including evenings and weekends)
• Basic computer skills
• Highly developed communication skills bilingual a plus!
• Carwash experience to understand industry-specific challenges and opportunities preferred
• 8th grade proficiency or above

Physical Requirements

• Able to lift at least 50lbs.
• Ability to be on your feet for at least 8 hours at a time.
• Mobility to work in areas that require kneeling, crouching, or crawling.
• Capable of working in both extreme weather elements hot and cold

Responsibilities

• Consistently meets sales and quality metrics
• A keen eye for detail
• Answer questions regarding car wash services and plans
• Process payment transactions
• Maintain a safe and clean work area; keep alert for potential hazards
• Other duties as assigned

Hourly Rate

$15 - $15 an hour

Company Core Values

S.E.L.F.

Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.

Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.

Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.

Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling.

At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation!

Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.

Director, U.S. Mid-Market, Partnerships & Ai Innovation

The Mid-Market segment represents nearly one-third of U.S. GDP and is growing at ~12% year-over-year. These businesses are a critical engine of economic growth - driving innovation, job creation, and resilience. Yet, many - particularly in the lower Mid-Market - remain underserved: too complex for small business solutions, but not fully addressed by enterprise offerings. To close this gap, Mastercard launched the Mid-Market Acceleratora suite of purpose-built solutions tailored to this high-potential segment. The U.S. Mid-Market team is leading this effort, building and scaling innovative, customer-centric products that unlock growth for our customers while redefining the future of B2B commerce.

We are seeking a seasoned Product Manager to help lead partnership commercialization and go-to-market execution for the Mid-Market Accelerator partner-led solutions. This role will play a critical part in scaling high-impact solutions, driving revenue growth, and expanding into new use cases by addressing unmet market needs. The ideal candidate brings a strong commercial mindset, analytical rigor, and passion for driving product growth. As part of a high-performing product team, you will lead key initiatives to execute go-to-market strategies, accelerate adoption, and ensure the long-term competitiveness of our solutions.

Role

Regional Strategy & Market Insight

Analyze customer needs, market trends, and competitive landscape to inform partnership strategy aligned with Mastercard priorities

Define U.S. Mid-Market Accelerator strategy based on ecosystem dynamics and segment needs, including AI, cross-border payments, stablecoins

Lead build vs. partner vs. buy decisions and drive regional execution

Partnership Development & Structuring

Identify, vet, and prioritize partners based on solution fit, strategic value, and operational readiness

Support global teams in securing partnerships, including pricing, SOW alignment, program design and region needs fit

Translate partner capabilities into scalable, productized offerings with clear issuer and segment requirements

Commercialization & Go-to-Market

Own GTM and commercialization strategy for the managed partnerships

Develop business cases, manage pipeline, and drive opportunity prioritization and conversion

Support issuer engagement through pitches, demos, and go-to-market assets

Execution & Governance

Secure regional approvals (e.g., Studio, budget) to enable commercialization and benefit deployment

Lead cross-functional execution across product, legal, tech, marketing, and operations for successful partner launches

Manage contract alignment, including issuer terms, partner commercials, and legal frameworks

Delivery & Performance Management

Partner with global partnerships and partner on end-to-end implementation with issuers and partners to ensure successful launch

Track pipeline, forecasts, and Salesforce reporting with accuracy and discipline

Monitor post-launch performance, identify optimization opportunities, and drive adoption

Enablement & Cross-Functional Leadership

Lead training and enablement for internal teams, issuers, and partners

Act as a central connector for the region across stakeholders to ensure seamless program execution

All About You

Proven experience in product management, partnership development, and GTM commercialization

Strong understanding of the fintech ecosystem, with a focus on mid-market segments and partnership models

Experience with B2B payments (card & virtual card, non-card), including areas such as expense management, AP/AR, cash flow, and acceptance preferred

Demonstrated ability to engage customers and partners to drive adoption and deliver value

Structured, data-driven problem solver with a track record of translating insights into strategic recommendations

Results-oriented with a bias for action and urgency to deliver tangible outcomes

Excellent communication and influencing skills, with ability to operate effectively across senior stakeholders and cross-functional teams

Bachelor's degree required; MBA or equivalent preferred

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $179,000 - $305,000 USD

Arlington, Virginia: $179,000 - $305,000 USD

Atlanta, Georgia: $156,000 - $265,000 USD

Boston, Massachusetts: $179,000 - $305,000 USD

New York City, New York: $187,000 - $318,000 USD

Operations Project Consultant

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for handling medium to large projects for a Line of Business that may be regional or national in scope. Key responsibilities include recommending policy and procedural changes and developing measurement criteria and project plans such as cost and resource estimates. Job expectations include working with senior management to evaluate current methods and develop strategies to implement change and improvements brought about by the project.

The Operations Project Consultant will be responsible for the testing of various systems conversion/modification and collateral projects. Daily responsibilities of this position include execution of test scripts and identification and tracking of defects Octane. Data prep and conditioning of accounts as necessary. Provide daily updates to stakeholders and leadership as needed. Review and validate changes across various collateral types and data sources to determine the appropriate testing methodology.

Schedule: Monday - Friday | 8:00AM - 5:00PM

Responsibilities:

• Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
• Coordinates with the business to support defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures
• Supports partnerships with operations management to create project impact and provide direction and guidance to internal teams
• Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues
• Performs risk management activities to minimize project risks
• Assists with creating and maintaining comprehensive project documentation
• Leverages business knowledge to identify opportunities for improvement and supports change execution

Required Qualifications:

• 1+ year of defect management and tracking experience
• 2+ years of data analytics experience with Extensive Markup Language (XML) data files
• Bilingual Spanish - both oral and written proficiency
• Experience with Agile and Waterfall project management testing methodologies
• Knowledge and experience with Octane, JIRA, SQL Server Studio, Test plan/scripts, test execution, reporting
• Familiarity with letter / disclosure / Monthly Statement development
• Product Knowledge: Home Loans, Consumer Card, Deposit Products, Merchant, Consumer Vehicle
• Project management and business/technical experience
• Strong Communication Skills

Skills:

• Active Listening
• Attention to Detail
• Collaboration
• Critical Thinking
• Written Communications
• Decision Making
• Influence
• Oral Communications
• Prioritization
• Problem Solving
• Adaptability
• Customer and Client Focus
• Data Management
• Emotional Intelligence
• Risk Management

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

Shift: 1st shift (United States of America)

Hours Per Week: 40

Territory Manager In Training

Are you a construction-minded professional with a passion for building and making a lasting impact in the industry? At EFCO, we don't just build concrete structures, we build careers, partnerships, and opportunities. Established in 1934, we deliver innovative, cost-effective solutions that make construction safer and more efficient.

Headquartered in Des Moines, Iowa, EFCO is a growing, people-focused company committed to quality, integrity, innovation, and super service. From engineering and design to manufacturing and field support, we help customers turn vision into reality while achieving the lowest in-place concrete cost (LIPCC).

The Territory Manager in Training (TnT) role is designed to prepare high-potential individuals into a full territory manager position. This developmental assignment combines structured training, job shadowing, ride-alongs, and hands-on project exercises to build a foundation in EFCO's sales process, customer relationship management, and technical solution development. Working under the guidance of district managers, experienced territory managers, and regional leadership, the territory manager in training learns EFCO's disciplined approach to sales cycle control, aidinc, funnel management, forecasting, collections, and exchange of value. The goal of the program is to develop a capable, accountable, and culturally aligned territory manager ready to drive profitable growth and long-term customer relationships.

Act with integrity by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for quality through continuous improvement and data-driven decision-making. Embrace innovation by being self-aware, collaborative, and curious. Deliver super service by creating value and consistently exceeding customer expectations.

At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any/all injuries no matter how minor immediately to their supervisor or manager.

Essential functions:

• Assist in growing EFCO's market presence by developing consultative relationships with customers in an assigned territory.
• Shadow senior territory managers to learn the full sales cycle, including prospecting, interviewing, demonstrating, validating, negotiating, and closing using EFCO's established methods.
• Present and position EFCO forming systems through impactful sales presentations and customized solutions under supervision.
• Learn to manage sales goals and key performance metrics while applying curiosity, initiative, and competitive drive.

• Support ongoing customer relationships by providing responsive assistance throughout the project lifecycle.
• Learn to act as a trusted resource for customers, identifying and resolving challenges with accountability and professionalism.
• Build customer loyalty by demonstrating EFCO's values of responsiveness, reliability, and exchange of value.

• Participate in EFCO's formal training curriculum and required certifications.
• Engage in ride-alongs, forming solutions exercises, and mentorship sessions to strengthen technical product knowledge, sales acumen, and industry insight.
• Demonstrate a "hungry, humble, smart" mindset showing initiative, adaptability, and commitment to continuous improvement.
• Incorporate learnings from the EFCO 18 framework to align personal growth with organizational performance expectations.

• Learn how to identify, prioritize, and manage opportunities within EFCO's Salesforce system.
• Maintain accurate data for prospecting activities, proposals, and customer information.
• Support the development of sales forecasts and coordinate with leadership on equipment and resource needs.

• Understand and adhere to the EFCO 18 scorecard, including financial, behavioral, and competency-based performance indicators.
• Participate in regular reviews with leadership to track development and readiness for full territory manager responsibility.

Additional duties may be assigned as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing to meet organizational goals and priorities.

Qualifications:

• Education: High school diploma required; bachelor's degree or coursework in engineering, construction, or business preferred.
• Experience: Sales, construction, or formwork industry experience preferred. Ability to read blueprints preferred.

• Computer Skills: Proficiency in CRM systems (Salesforce preferred) and Microsoft Office Suite.

• Other Requirements: Strong mechanical aptitude and technical curiosity. Excellent communication, negotiation, and presentation skills. Demonstrated initiative, resilience, and commitment to EFCO's culture of accountability and growth. Upon successful completion of the TnT program, individuals should be prepared to assume full territory manager responsibilities managing an assigned territory, developing new and legacy customer relationships, driving profitable growth, and upholding EFCO's core values.

Core competencies:

• Responsibility: Takes ownership of actions, tasks, and outcomes; follows through on commitments.
• Communication: Communicates effectively verbally and in writing, producing clear, concise, and professional content and adapting style to audience and setting.
• Analysis: Breaks down complex information to identify patterns, relationships, and root causes.
• Judgment: Makes sound decisions by evaluating facts, risks, and potential outcomes.
• Relationship Building: Develops and maintains productive, respectful relationships across teams and functions.

Benefits:

• Medical, dental, and vision insurance
• Flexible spending account
• Health savings account
• Life and AD&D insurance
• 401k options
• PTO
• Tuition reimbursement
• 10 paid holidays
• Employee assistance program

EFCO is an equal opportunity employer. Qualified applicants for employment will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Project Manager - Transparency Reporting

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

The Trust & Safety (T&S) Team plays an important role in protecting our Snapchatters from content that violates our terms of service or Community Guidelines while constantly embodying our values of Kind, Smart, and Creative. The T&S team helps create a safe platform experience so that all of our users around the world are empowered to enjoy their experience on our platform, every day. We take great pride in our work as digital first responders and hope you would consider joining us.

We are seeking a dedicated Project Manager to oversee our Transparency Reporting (TR) efforts and to support our regulatory compliance efforts. They will be at the forefront of our efforts to navigate an increasingly complex regulatory environment and to transparently communicate about Snap's safety ecosystem with our user base and community. We are looking for someone passionate about safety and transparency. They should be detail oriented, action oriented and organized. We hope they can bring a strategic mind to complex operational tasks.

This individual will own projects from end-to-end; they will be expected to not only manage timelines and contributions across a wide array of cross-functional partners, but also to "get their hands dirty" to solve problems, analyze data, draft portions of our reports and publish content for external audiences.This individual will grow into a subject matter expert on Snap's Transparency Reports. In the process, they will work closely alongside our Trust & Safety leadership, as well as Safety Legal, Data Science, Policy and Product.

Due to the nature of Trust & Safety work, you should be willing and able to work with sensitive issues and content that may be considered offensive or disturbing. Our team has carefully devised measures and support in place to ensure wellness for all our team members.

The Project Manager's scope will be approximately 80% focused on Transparency Reporting and 20% on supporting regulatory compliance. This is the approximate breakdown at this time, but that can change in response to the regulatory and compliance landscape.

Transparency Reporting (TR) Responsibilities (~80%)

• Project Management: Manage the calendar and deadlines for all Transparency Reports. This includes preliminary report drafting, interpreting metrics, building documentation of decision flows, overseeing timely contributions from cross functional partners including Data Science and Legal, managing formal reviews and approvals, and publishing public-facing reports onto Snap's website.
• Analysis & Adaptation: Track metrics year-round, assess trends and insights from within the reports, and ensure appropriate data architecture is in place for new products and features. Taking action on these findings will make Snap safer.
• Optimization: Drive ongoing improvements and automations of the current TR approach.

Regulatory Compliance Duties (~20%)

• Project Management of New Workflows: Manage the setup of new bespoke workflows for growing regulatory obligations.
• DSA Audit Support: Work with internal and external audit partners to demonstrate Trust & Safety's compliance and manage work-streams that emerge from the audit period.
• RFI/Inquiry Support: Support responding to inquiries from regulatory bodies.

Assorted Trust & Safety Enablement Support

• Ad hoc support for other strategic and operational projects to drive scaling and optimization initiatives across Trust & Safety policy, tooling and vendor management.
• (On occasion) investigate abuse and safety incident reports, take appropriate action per operations policies and follow through clearly and consistently on every report.

Knowledge, skills, & abilities:

• Able to coordinate large-scale and technical projects across multiple teams at the same time.
• Able to collaborate with stakeholders across many layers of the business; ability to translate between technical and non-technical teams and executives.
• Meticulous attention to detail.
• Excellent verbal and written communication skills.
• A track record of identifying gaps and solutions via root cause analysis and qualitative and quantitative research, building out documentation of decision flows, and implementing new processes from a policy, operations, and/or tooling perspective.
• Great judgment in complex situations and ability to problem-solve, both independently and with peers or management.
• Analytical ability to understand data and work with basic excel and content management systems
• An understanding, and ability to quickly develop an understanding, of a complex operational safety ecosystem.
• A passion for Snapchat, online safety, and creativity.
• Prior experience with topics related to Tech Regulation, Transparency Reporting or Trust & Safety is a plus.

Minimum Qualifications:

• 3 years of relevant experience
• Bachelor's degree or equivalent experience

Employee Benefits Sales Executive

At Gregory & Appel, we don't compete on volume, we compete on strategy. As one of the largest independent insurance advisory firms in the Midwest, our independence allows us to deliver objective guidance, sophisticated analytics, and long-term partnership without shareholder pressure.

We are seeking a high-performing Employee Benefits Sales Executive who thrives in complex environments and is motivated to build a significant, sustainable book of business serving mid-market and large employers. This is a growth role for a market-facing producer who sees themselves as an enterprise advisor, who values the long-game, serving our clients with value-added benefit strategy with continuous renewal and retention in mind. We are not seeking a traditional transactional broker.

The Opportunity

You will drive new revenue by engaging CFOs, CHROs, and executive leadership teams in strategic conversations around:

• Self-funded and alternative funding strategies
• Cost containment and multi-year healthcare planning
• Pharmacy and clinical risk management
• Population health and workforce engagement
• Regulatory and compliance risk mitigation

We are looking for a disciplined, proactive, consultative, sales leader who:

• Targets complex employers to serve with our innovative benefit solutions
• Is comfortable and thrives navigating sophisticated procurement cycles
• Can translate claims data and financial modeling into board-level strategy
• Builds trust through value-added consultation through insight, not transactional quoting

What You'll Do

• Develop and execute a focused business development strategy targeting mid-market and large group employers
• Lead consultative discovery sessions tied to workforce strategy and financial performance
• Design multi-year benefits roadmaps aligned with talent, culture, and EBITDA objectives
• Partner with our internal analytics, actuarial, compliance, and service teams to deliver differentiated solutions
• Build a book of business with long-term retention and revenue growth objectives
• Serve as a strategic advisor accountable for both growth and client outcomes

What You Bring

• 8+ years of Employee Benefits brokerage or consulting experience
• Demonstrated history of generating significant new revenue
• Expertise in self-funded, level-funded, and fully insured health plans
• Strong executive presence and boardroom credibility
• Disciplined pipeline management and sales process rigor
• Resilience, competitiveness, and a growth mindset
• Active Life & Health license

If you are motivated to compete at a high level, build a substantial book of business, and serve clients through strategic partnership rather than product placement, we would welcome a conversation.