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Patient Financial Advocate

The Patient Financial Advocate is responsible for providing patients with a positive financial experience by helping patients navigate and understand insurance benefits and financial liability, including patients that are unfunded. The incumbent performs daily quality control on accounts, is responsible for collections of monies due, advises patients in person and over the phone of their insurance benefits and coverage, and in some cases, assesses patient referrals for appropriateness. The incumbent also assists patients with eligibility for government programs, MHSC's Financial Assistance program, and other options for managing high medical liabilities. Independent judgement and decision making is required to address the full range of tasks and responsibilities. The Patient Financial Advocate must adhere and uphold Methodist Hospital's Mission, Vision, Values and Performance Standards in providing the highest quality of service. They will support their co-workers, engage in positive interactions and provide helpful assistance in anticipating and responding to the needs of our customers.

Essential Job Functions and Core Responsibilities

• Be cross-trained and successfully able to work in all areas of Admitting as needed by the department.
• Conducting phone and in person interviews, explaining hospital policies, obtaining treatment or billing consents and obtaining acknowledgements per type of Health Plan (Medicare forms, etc.).
• Determine patient financial status and explain patient financial responsibility and patient rights.
• Performs quality control on accounts, verifying accurate demographic and financial information, including reviewing and interpreting insurance benefits.
• Ensures notification is made to the appropriate party to initiate admission authorization per plan guidelines, per plan eligibility.
• Follows up and obtains approved authorizations for services rendered per plan guidelines.
• Records and maintains complete detailed documentation of all activities and communication performed including financial arrangements on each account daily, in real time.
• Monitors accounts daily/as needed to ensure all changes are captured and documented correctly including sending updated information per plan guidelines to ensure correct authorization for services rendered.
• Responsible to maintain at least a 90% accurate rate of all accounts reviewed.
• Identifying potential third-party liability, including Workers' Compensation, Commercial, COB Medicare and Medi-cal.
• Screens patients for financial assistance, charity or other programs and assists with completing forms and obtaining necessary documentation.
• Calculating and collecting cash payments when appropriate, including cash deposits for uninsured patients and letter or agreements.
• Notifying appropriate staff (Care Coordination, Social Services, Admitting, etc.) of cases screening determinations and outcomes, including insurance eligibility, limitations and capitations.
• Works as a liaison with DPSS LA county Medi-Cal representatives in screening and completing State/County Medi-Cal forms, including temporary Medi-Cal applications. Schedules and confirms appointments for patients or responsible party to discuss applications and documentation needed per county guidelines.
• Discuss outstanding balances with patients that are receiving current services and work closely with customer service on creating payment plans to resolve older debt.
• Participating in data gathering for financial reporting.
• Follows safety procedures, operates equipment and performs job related duties in a safe manner including reporting unsafe conditions/situations.
• Must remain informed and compliant with HIPAA, EMTALA, the Fair Debt and Collection Practices Act, and other laws and regulations that govern Patient Financial Services.
• Must remain informed regarding all HMO, PPO, Medicare, Medi-Cal and indigent service programs and requirement for timely processing of claims.
• Performs various other duties, as assigned/needed by the organization.

Education Minimum (Required) High School diploma or equivalentPreferred (Not required) Associate degree preferredWork Experience Minimum (Required) 1-year prior experience at a health insurance company, medical office or hospital.Licenses and Certification Minimum (Required) Must be BLS certified or must provide BLS certificate within 30 days of hire. M.A.B certification required. New hires must obtain within 6 months of hire. Complete Certified Patient Access Course and Specialist Exam within 90 days of hire.Pay TransparencyThe hourly salary rate range for this position is $21.00- $24.97. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu . Inquiries will be treated as confidential to the extent permitted by law.

• Notice of Non-discrimination
• Employment Equity
• Read USC's Clery Act Annual Security Report
• USC is a smoke-free environment
• Digital Accessibility

Customer Support Assistant

Trillex Creative Marketing is a forward-thinking marketing firm dedicated to driving brand growth through innovative strategies and impactful campaigns. We are committed to developing talent from within, fostering a collaborative environment where individuals can grow into confident leaders while contributing to meaningful business success.

Job Description

We are seeking a detail-oriented and client-focused Customer Support Assistant to join our growing team. In this role, you will serve as a key point of contact for clients, ensuring their needs are addressed efficiently and professionally. You will support daily operations by handling inquiries, resolving concerns, and maintaining high standards of service.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and internal systems
• Assist clients with product and service-related questions
• Maintain accurate records of customer interactions and transactions
• Collaborate with internal teams to resolve issues effectively
• Monitor and follow up on open cases to ensure timely resolution
• Provide administrative support to the customer support team
• Uphold company standards for professionalism and customer care

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Problem-solving mindset with attention to detail
• Ability to work both independently and within a team
• Basic proficiency with computer systems and office tools
• Adaptability in a fast-paced work environment

Additional Information

• Competitive salary package
• Opportunities for professional growth and career development
• Supportive and collaborative team environment
• Skill development and ongoing training
• Stable full-time position with consistent schedule

Radiometer

Responsible for handling, shipping, and receiving all HemoCue products. Maintain accurate records of all incoming and outgoing products with proper documentation and adherence to Standard Operating Procedures guidelines. Proficient in handling medical devices in a laboratory environment. Assist internal and external teams, including sales representatives, with product inquiries related to shipping and receiving-related questions or concerns for all HemoCue products. Possess a strong work ethic and ability to work well under pressure while meeting multiple and complex deadlines. Demonstrate professional communication skills and cooperative behavior with internal and external teams, as well as various department managers.

Handle shipping and receiving of all HemoCue products for all purposes such as replacements, samples, repairs, and demonstrations for use in the US and Canada. Maintain and manage all laboratory procedures and documentation for hazardous chemicals and SDS. Monitor and control the temperature of laboratory equipment and sensitive products. Receive, inspect, ship, and document all incoming and outgoing shipments to and from suppliers, warehouses, customers, and HemoCue associates. Maintain accurate packing and shipping documents for both international and domestic shipments of analyzers and other products. Address and respond to all repair & shipping related inquiries in a timely and accurate manner, following established protocols, SOPs, and work instructions. Routinely follow up with the relevant department on open inquiries, complaints, and loaner analyzers. Acquire knowledge of all HemoCue products, accessories, and procedures. Manage and assist in the preparation of daily, monthly, weekly, and yearly reports associated with departmental key performance indicators and complaint data. Maintain accurate inventory counts of all HemoCue products in the Lab/Repair center on a regular basis. Adhere to safety protocols and regulations to maintain a safe working environment.

At least 2 years of experiences working in a repair, shipping & receiving environment. Must be able to handle multiple tasks and work in a face-pace environment. Excellent written and oral communication skills. Ability to handle stressful situations and exercise strong independent problem-solving skills. Ability to lift packages, boxes, and equipment up to 5-25 lbs. Must demonstrate integrity and commitment to organizational values. Willingness to accept additional responsibilities with a positive attitude and foster teamwork. Must exhibit professional interaction with technical staff and other departments. Handling of specimens. Previous medical or clinical laboratory background preferred. Proficient in MS Word and Microsoft Office Applications with intermediate Excel skills. Travel (required estimated % of time) 5%.

Associate Product Manager

Our client is seeking an Associate Product Manager to support the development, management, and growth of assigned product lines. This role is responsible for driving product strategy, coordinating new product development, managing products throughout their lifecycle, and supporting marketing and sales initiatives. The ideal candidate combines strong business acumen with technical aptitude and enjoys collaborating across departments to deliver innovative products and profitable growth.

Key Responsibilities

• Support the development and execution of product strategies for assigned product lines
• Manage products throughout the entire lifecycle, from concept and development through launch and ongoing market support
• Coordinate new product development initiatives and collaborate with cross-functional teams to bring products to market
• Conduct competitive and market analysis to identify trends, opportunities, and product enhancements
• Partner with sales and marketing teams to develop product positioning, sales tools, and marketing materials
• Provide technical product knowledge and training to internal sales teams and customers
• Assist with pricing strategies to support revenue growth and profitability
• Build and maintain strong relationships with vendors and external partners to support product development and project execution
• Monitor product performance and recommend improvements based on customer feedback and market conditions

Requirements

• Bachelor's degree in Business, Engineering, Chemistry, or a related field
• 23 years of relevant experience
• Technical background or previous product management experience preferred
• Strong written, verbal, and presentation skills
• Excellent organizational and project management abilities
• Strong analytical and problem-solving skills with the ability to evaluate technical information
• Ability to work independently and collaboratively with cross-functional teams
• Willingness to travel as needed

Senior Manager, Program Finance

L3Harris Corporation's Release Systems is seeking a Program Senior Manager in Amityville, NY for Tactical Airborne Systems. This position will be responsible for managing, preparing, administering, and directing cost control of the budget for large and/or complex programs, managing PFAs and supporting product line leadership. This position will report to the TAS (Tactical Airborne System) division finance director.

Essential Functions:

• Lead, direct and review the work of direct report(s) with focus on policy and strategy implementation to ensure that contracts, proposals, pricing, billings and forecasting, are within negotiated and agreed-upon parameters and government cost control guidelines.
• Develop financials for annual operating plans and strategic plans.
• Provide comprehensive weekly/monthly revenue and project profitability variance analysis against monthly spends, budget and forecasts.
• Implement and maintain Order, Sales, Profit, and Cash Flow weekly tracking sheet to present to leadership, providing program management and program finance inputs, variance analysis against current year plans.
• Work with program management and functional disciplines to ensure program plans and execution are compliant with company standard practice of integrating cost and schedule using earned value management guidelines
• Assess and quantify cost/schedule/technical status and risk, evaluate program trends, and provide project cost completion estimates.
• Perform analyses, prepare reports and communicate with parties within and outside of the organization which includes customers or vendors.
• Problem solve and conduct investigations to identify root cause and develop improvements to practices or approaches to mitigate scheduling risks.
• Conduct briefings with senior leadership regarding matters of importance to budget control for programs and to explain and influence changes.
• Incorporate contractual changes into control systems by staying aware of outstanding work against each contract to maintain realistic contract cost and schedule baselines.
• Ensure adequate funding availability by maintaining accurate records of expenditures, directing preparation of expenditure projections, and submitting timely requests for additional funding to the government.
• Forecast major aspects of working capital such as cash flow, inventory, accounts receivables, unbilled and deferred revenue to monitor and analyze companies underlying operational efficiency.
• Establish revenue recognition methodology for programs.
• Support internal and external audits.

Qualifications:

• Bachelor's Degree with a minimum of 12 years of prior related experience. Graduate Degree with a minimum of 10 years of prior related experience. In lieu of a degree, minimum of 16 years of prior related experience.
• 5+ years' of Program Financial management experience.
• 3+ years' setting up and monitoring cost control system on contracts requiring validated cost schedule control system.

Preferred Additional Skills:

• Knowledge in program finance interface for proposals, billings, cost control and other financial controls.
• Managing a team of financial analysts
• Use of Hyperion and PeopleSoft
• Experience in the managing of finance in the defense and aerospace industry highly preferred.
• Working knowledge of Cost Accounting Standards and Federal Acquisition Regulations.
• Experience in EVMS and/or Microsoft Project a plus.
• Ability to work with management and other functional areas in a fast-paced multiple project environment with changing priorities.

In compliance with pay transparency requirements, the salary range for this role in NYC is $126,000 - $234,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer.

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Job Details

General Summary:

Act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets.

Duties and Essential Job Functions:

• Unload trucks.
• Follow company work processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face merchandise on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Comply with company policies and procedures.
• Greet customers.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Assist with ordering merchandise using hand-held scanners, as needed.
• Clean front end of store and help set up sidewalk displays when necessary.

Qualifications

Knowledge and Skills:

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Work Experience and/or Education:

• High school diploma or equivalent preferred.

Relocation assistance is not available for this position. Dollar General Corporation is an equal opportunity employer.

Program Integrity Perm Audit Coordinator

This is a hybrid position offering significant work-from-home flexibility. If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

This position is part of the Program Integrity Audit Unit in the Office for Program Integrity which reports directly to the Chief Financial Officer of the Fiscal Operations Division of OHA. The mission of the OPI is to ensure program integrity of the Medicaid program through auditing, investigations, research and policy development.

In this role, you will conduct audits of providers participating in Oregon's Medicaid program. The audit function is designed to detect, identify, and deter medical program fraud, waste, and abuse, and to monitor and ensure provider compliance with federal, state, and agency rules and regulations. In addition, this position serves as the state coordinator for the federal Payment Error Rate Measurement (PERM) cycle, leading all phases of each three-year cycle and facilitating all communication and coordination among CMS, federal contractors, state staff, and Medicaid and CHIP providers.

Because this work directly affects Oregon's Medicaid funding and impacts over one million diverse beneficiaries, the role requires strong analytical skills, excellent communication, independent judgment, and a demonstrated understanding of health equity and PIAU's mission.

What We Are Looking For

Minimum Qualifications: These qualifications must be reflected in your application for consideration.

• A Bachelor's degree in a business-related field, such as business administration, public administration, finance, economics, computer science, etc., AND two years of auditing experience.

• OR

• Twenty quarter hours of college courses in a business or financial field such as the areas listed above AND two additional years of auditing experience may substitute for the degree.

• Successful completion of the duties and training as an Oregon Governmental Auditor (Entry) will substitute for one year of auditing experience.

• Transcripts must be submitted for all required or related courses.

Desired Attributes

The following are desired attributes that we have identified as key to success for this role at OHA. These are the attributes we are looking for in our top candidate. If you have any of these, please let us know in your application.

• Experience in using Generally Accepted Governmental Auditing Standards as prescribed by the U.S. Government Accountability Office, also referred to as the Yellow Book.

• Skill in auditing techniques:

• reviewing and analyzing accounting records and program data;

• collecting evidence, documenting work papers appropriately and identifying audit exceptions;

• conducting interviews, inquiry, and communication with auditee personnel at various administrative levels;

• developing computer assisted auditing techniques;

• analyzing and evaluating the results of statistical samples to support audit findings.

• Experience in risk analysis for evaluation of internal and management controls.

• Experience within the Dental or Behavioral Health field.

• Experience in provider healthcare billing.

• Holds certification in a coding or auditing discipline.

• Skill in oral and written communications, preparing clear and concise reports and effectively communicating problems and recommendations in support of audit findings.

• Skill in presenting audit findings (e.g., graphs, charts, etc.).

• Skill in researching compliance and operational issues and State or Federal regulations applicable to the organizational unit under review.

• Strong analytical, independent judgement and excellent customer service skills.

• Ability to manage multiple audits and other projects and be able to organize and prioritize work to meet deadlines and have flexibility and work demand tolerance.

• Must be proficient in Microsoft Office products such as Outlook, Word, Excel, Teams and PowerPoint.

• Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve

• Preference may be given to applicants with experience in the dental or behavioral health fields. However, all candidates meeting several of the desired attributes outlined below are encouraged to apply.

Application Guidance

Your candidate profile and application are your opportunity to showcase your skills and interest in this role. Submissions will be reviewed for clarity, consistency, and communication skills, and for alignment with the guidance provided in the below:

• Resume Attach your current resume that clearly outlines your education and work experience relevant to this position.

• Supplemental Questions Answer all supplemental questions completely and accurately.

• Final Check! Before submitting, confirm that all required materials are included, and your Workday Job History is current. The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Equal Pay Analysis Webpage for more information.

• After You Apply:

• Complete any pending tasks in Workday under "My Applications" prior to the application deadline.

• Check your email (including junk folder) and Workday inbox regularly for updates on your application.

• Reminders:

• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. To protect your information and ensure correct processing, please follow the instructions for submitting your Veterans' Preference documentation.

• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline.

About the Team & Benefits of Joining

We offer a workplace that balances productivity with enjoyment; promotes an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from.

If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:

• Excellent, low-cost medical, vision, and dental coverage for you and your family.

• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.

• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.

• Potential eligibility for the Public Service Loan Forgiveness Program.

• Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP).

• Training and development opportunities to grow your career with the State of Oregon.

Additional Details

• This announcement is for multiple fulltime, permanent, SEIU represented, Program Integrity PERM Audit Coordinator (Classification: Governmental Auditor 2 based in Salem, Oregon).

• This is a hybrid/remote position. "Review Section 4: Working Conditions" in the position description (linked above) for more information.

• Employment is contingent upon a criminal records check that meets OHA criteria at the time of hire and throughout employment.

• The salary listed is the non-PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. For more information, see the Classification and Compensation page.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.

• This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E