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General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Tuesday, October 6, 2026
City
Winchester
State
KY
Country
United States
Working time
Full-time
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Purpose and Summary:
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team.
As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy.
The Staff Pharmacist’s responsibilities include, but are not limited to:
- Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
- Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
- Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
- Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
- Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
- Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize
- Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
- Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed
- Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed
- Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients
- Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey
- Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues
Required Qualifications:
- Active Pharmacist License in the state where the Store is located
- Active National Provider Identifier (NPI)
- Not on the DEA Excluded Parties list
Essential Functions:
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and Focus:
- Ability to concentrate on a task over a period of time
- Ability to pivot quickly from one task to another to meet patient and business needs
- Ability to confirm prescription information and label accuracy, ensuring patient safety
- Customer Service and Team Orientation:
- Actively look for ways to help people, and do so in a friendly manner
- Notice and understand patients’ reactions, and respond appropriately
- Communication Skills:
- Use and understand verbal and written communication to interact with patients and colleagues
- Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Mathematical Reasoning:
- Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
- Issue Resolution:
- Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options
- Physical Demands:
- Be mobile and remain upright for extended periods of time
- Lift, scan, and bag items
- Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
- Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
- Extend hand(s) and arm(s) multiple directions to place, move, or lift items
- Control precision; quickly adjust machines to exact positions
- Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
- Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
- Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
- Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
- Have the ability to receive detailed information through oral communication
- Any additional tasks as directed by Supervisor or Manager
Preferred Qualifications:
- 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in other locations across the market as business needs require
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$60.00 - $73.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments .
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required.
Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.
Hiring for School Year 2026–27!
At Success Academy, we don't just hire teachers — we build them. You don't need a background in education to launch your career with us. Whether you're a former test-taker who aced the SAT, a math or reading specialist, a tutor, a data analyst, or a recent college grad with a love of strategy and critical thinking — we'll equip you with the tools, training, and world-class coaching to help students conquer the SAT.
Why Success Academy?
More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our SAT Prep Teachers don't just teach content — they transform how students think, solve problems, and perform under pressure.
What We Look For
Teaching certification and Master's degrees are not required for this role.
- Resilience, drive, and a winning mindset: SAT prep is high-stakes and fast-paced. You'll coach students through frustration, build their confidence, and celebrate every point gained. You'll be challenged. You'll be coached. You'll grow.
- A commitment to excellence: You know the SAT inside and out — the patterns, the traps, the timing strategies. You execute a proven playbook, plan meticulously, and sweat the details because a single skill gap can cost a student points. Structure and consistency create space for kids to thrive.
- Total belief in every student: You'll never accept "I'm just not a good test-taker." Here, we 100% commit to getting 100% of our kids into 4-year colleges, and strong SAT scores are a critical part of that path.
- Passion for content and a love of the game: You find the SAT genuinely interesting — its logic, its quirks, its predictability once you crack the code. Whether your strength is Reading & Writing or Math, you bring real enthusiasm and a hunger to keep refining your craft. Feedback isn't just accepted — it's fuel.
Key Responsibilities
Instruction & Test Prep Delivery
- Deliver engaging, targeted SAT prep lessons in Reading & Writing and/or Math aligned to the current digital SAT format.
- Teach test-taking strategies, time management, process of elimination, and question-type recognition alongside core content.
- Utilize a variety of instructional strategies and technologies (including SAT-specific platforms) to enhance student performance.
- Manage a classroom of 20+ scholars in a focused, high-energy environment.
Assessment & Score Growth
- Administer and analyze regular practice tests to identify student strengths, weaknesses, and score trends.
- Use diagnostic data to personalize instruction and target the highest-leverage skill gaps.
- Provide timely, specific feedback to help students improve section scores and overall performance.
- Maintain accurate records of student practice scores, progress, and readiness.
Classroom Management
- Establish and enforce classroom norms and procedures that support focused, test-like conditions.
Communication & Collaboration
- Communicate regularly with students, parents, and guardians about score progress, pacing, and strategies for at-home practice.
- Collaborate with fellow teachers, school leaders, and college counseling staff to align SAT prep with broader college readiness goals.
Minimum Qualifications
- A bachelor's degree before your first day of work with Success Academy (a background in education is not required).
- Strong command of SAT Math and/or Reading & Writing content and strategy.
- Strong communication and interpersonal skills.
- Passion for learning and an unwavering commitment to student development.
- Ability to work in person in New York City.
Here's What You'll Get
- A mission with meaning: You'll play a direct role in opening college doors for students who might otherwise never have had the chance.
- Skills that set you apart: Build expertise in data-driven instruction, differentiated coaching, public speaking, and student motivation.
- World-class coaching and development: No education background? No problem. We'll train you hard and elevate you even harder — including deep SAT content and pedagogy training from day one.
Benefits & Compensation
Health & Wellbeing — Starting Day One
- Medical, dental, and vision coverage through Cigna and VSP — effective on your first day. SA covers 82% of our most popular medical plan, or about $9,000 annually.
- $50 monthly cellphone stipend ($600 annually).
- Pre-tax savings accounts for healthcare, dependent care, and commuter expenses.
- Free and confidential counseling through our Employee Assistance Program and Talkspace.
- Backup care for children and adults, fitness and travel discounts.
Time to Recharge
- Paid time off during summer break, school vacation weeks, and holidays.
- Generous paid parental leave for new parents.
Accelerated Growth & Recognition
- Intensive training, ongoing coaching, and leadership pathways — most teachers are promoted to leadership positions within an average of three years.
- Significant yearly salary increases, with opportunities for performance-based incentives.
- An employee recognition program with awards and acknowledgment.
Financial Security
- 403(b) retirement plan with a 3% employer match.
- Quarterly employer contributions to your HSA — up to $2,400/year.
- Employer-paid short- and long-term disability and group life insurance.
- All roles qualify for Public Service Loan Forgiveness after 10 years; most schools are eligible for Teacher Loan Forgiveness after 5 years.
Exact compensation may vary based on skills and experience.
Compensation Range
$65,000 — $75,000 USD
Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.
Privacy Policy:
By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy .
We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.
Success Academy Charter Schools does not offer employment-based immigration sponsorship.
General Manager
Easy Money
Birmingham, AL
As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It’s a high-performance, customer-focused environment designed to inspire growth and innovation.
While you’re pouring into your team’s development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:Compensation
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
- Paid on-the-job training and a comprehensive new hire program.
- Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
- Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
- Performance-based career advancement.
- Educational r eimbursement p rogram.
- Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Company-Sponsored Life and AD&D Insurance.
- Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family . Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
- Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
- Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
- P aid time off that grows with you, starting with 12 days in your first year.
- A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We’re Looking For – Qualifications and Skills:- A high school diploma or equivalent .
- Minimum two years’ experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries .
- Excellent verbal and written communication skills .
- Proficiency in using phone s , Point of Sale, Microsoft Office, and other systems .
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) .
- Must be at least 18 years of age (19 in Alabama) .
- Background check required . All background checks are conducted, and their results are considered, in accordance with applicable law.
- The ability to meet the physical demands of this position, which frequently includes remain ing in a stationary position, including standing up to 90% of the time ; mov ing and transport ing up to 25 pounds ; moving inside and outside of the store ; and operati ng mechanical controls, such as a keyboard.
Nice to Haves – Preferred Qualifications and Skills
- Associates degree or higher .
- Experience in check cashing , document verification , money order processing .
- Bilingual ( English/Spanish ) is a plus and may be required for certain locations .
- Manage overall store performance by meeting or exceeding Company performance standards.
- Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
- Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
- Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
- Enforce adherence to quality standards, procedures, and local and state laws and regulations.
- Participate in audits and compliance reviews as directed by the corporate office or District Manager.
- Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault , inventory, deposits, and expenses.
- Conduct proper opening and closing procedures and train new staff in keyholder duties.
- Participate in the selection , review, hiring, and retention of new employees.
- Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
- Handle complex customer situations that arise with integrity and professionalism.
- Monitor and maintain internal and external store appearance and address basic facilit y needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
- Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
- Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
- Conduct additional tasks as directed by leadership.
- Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
* * Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our c ustomers, Team Members, and c ommunities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you’ ll thrive here ? Learn more at
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate . Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial® Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.