Event and Operations Assistant (DC BASED)
Arizona State University
Washington, DC
Administrative Operations Specialist 2The Event and Operations Assistant supports convenings and facility operations at the ASU Barrett & O'Connor Washington Center. Located in the Golden Triangle neighborhood of downtown Washington, D.C., the center hosts a range of academic and public convenings in event spaces throughout the facility, from 20-100 guests. The Event and Operations Assistant plays a key role in ensuring a professional, seamless experience for faculty, staff, students, affiliates and guests.The Event and Operations Assistant is a full-time, in-person position supporting event production and daily facility operations. The work schedule varies weekly based on the schedule of events and will include early mornings, evenings and some weekends.This position serves as the primary facility liaison during meetings and events taking place in the evenings and on weekends, ensuring the event is running smoothly and that the facility is ready for the next scheduled event. The Event and Operations Assistant also supports a variety of facility operations functions essential to efficient, customer-service centered building operations, including serving as the primary back up to the building lobby's front desk staff.Recent graduates majoring in Hospitality & Tourism, Event Management, Business, or related fields are encouraged to apply. This is an excellent opportunity for someone seeking hands-on experience in meeting production and facility operations.Essential Duties:Assist with the coordination, setup, and on-site production of meetings and events hosted at the Washington Center.Utilize space scheduling software to create, modify and manage event and meeting space reservations.Communicate with meeting hosts to coordinate event details including timing, guest lists, room configurations, audiovisual needs, catering, local accommodations, and other logistical requirements.Serve as day-of event coordinator for assigned meetings and events, providing hands-on operational support and ensuring a seamless, high-quality guest experienceEnsure event spaces are properly set and ready in advance of scheduled start times; reset and reconfigure furniture and equipment before, during, and after events as needed.Provide daily coverage for the building lobby front desk during staff breaks and absences. Duties include welcoming, registering and directing guests, answering phones, receiving and distributing packages, and serving as a knowledgeable ambassador for the center.Assist in preparing monthly building and event reports, including post-event summaries.Assist with tasks which support the efficient operation of the facility, including producing daily room signage and maintaining office and hospitality supply inventory.Support the operations and events team in developing and refining processes, procedures, and templates to improve operational efficiency.Perform additional duties as assigned in support of the center's operationsQualifications:Experience in the planning, organization and coordination of eventsMust be located in the Washington, D.C. metro-areaFlexibility to work Monday-Friday evenings, weekends or during non-traditional hours, as required to support scheduled eventsMust have reliable transportation to downtown Washington, D.C.Experience in establishing and maintaining effective working relationshipsDemonstrated 'can do' attitude, willing to assist with any taskExperience in work that requires attention to detailExperience taking the initiative to complete work which hasn't been assignedEvidence of effective communication and interpersonal skills, ability to interact professionally with event hosts and guestsReliability, punctuality and the ability to adapt quickly to shifting prioritiesExperience in identifying quick, creative solutions to immediate problems that may arise during the planning and execution of eventsAbility to manage time effectively, especially in high-pressure situations leading up to and during eventsAbility to perform effectively under pressure.Working Environment:Activities are performed in an environmentally controlled office setting subject to extended periods of standing, walking, or sitting.Frequent bending, reaching, lifting, pushing and pulling up to 30-50 pounds, moving and setting up tables, chairs and equipment for events.Regular activities require the ability to quickly change priorities.Activities require the employee to clearly communicate verbally, read, write, see and hear to perform essential functions.Work schedule will vary based on scheduled facility use and will include evenings and weekends.Driving is not required for this position.Off-Campus: Washington, D. C.No Federal FundingInstructions to Apply:Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Jobs Hub.To be considered, your application must include all of the following attachments:Cover letterResume or CVMultiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
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