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Customer Service Associate

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time 190 W Wright Place, Marquette, Michigan 49855 23582 Family Dollar

Associate Optometrist - Gainesville, FL Target Optical

Brand: Target Optical Location: Gainesville, FL, US, 32605 Store #: 009666 Target Optical Position: Part-Time Total Rewards: Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. Together, we're on a mission to change the way people think about vision care. Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. An Independent Doctor of Optometry affiliated with Target Optical (Luxottica) seeks an Associate Optometrist. You will work within the practice of a Target Optical Subleasing Optometrist as an employee or contracted doctor. As a private Independent practice, Luxottica operates the optical dispensary while the Affiliated Doctor operates the Doctors office and provides high quality optometric care and service to patients. Working as an Associate Doctor of Optometry within the practice, the terms of agreement, practice model, pay and hours are all negotiated directly between you and the Subleasing doctor. As an Associate of a Subleasing Doctor, Practice Benefits Include: Professional autonomy to care for patients Full scope of practice predicated only on your professional discretion and agreement with the Subleasing Doctor (no company imposed restrictions or quotas to meet) Flexible scheduling available including part-time commitments or the option to add work to an existing practice schedule Work in a fully furnished office with a full suite of OD equipment Some offices may offer use of the Revolution EHR software and have tech and pre-testing support Automated on-line appointment book and patient recall system Luxottica is a leader in the design, manufacture, and distribution of fashion, luxury and sports eyewear. The group's wholesale distribution network covers more than 150 countries across 5 continents and is complemented by an extensive network of approximately 7,400 store locations. Since being founded in 1961, Luxottica has had over 50 years of innovation, growth and financial stability. Your opportunity to work with a full scope Independent Target Optical practice is waiting. Contact us to get started! Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Gainesville Job Segment: Optometry, Social Media, Healthcare, Marketing

EmpowerMe Wellness Therapy Position

This isn't therapy as usual it's therapy reimagined.

At EmpowerMe Wellness, our therapists don't just treat patients they become the heartbeat of EmpowerMe 360, our integrated model of care. EmpowerMe 360 connects therapy, wellness, and medical providers into one seamless experience for residents. As part of this program, you'll be the trusted guide for seniors, helping them live stronger, safer, and more independent lives.

Your Impact = Residents' Independence

Every time you help a resident move with confidence, reduce a fall risk, or master a daily task, you'll see the power of EmpowerMe 360 in action.

Responsibilities

What You'll Do

• Provide therapy and wellness services (physical, occupational, or speech) for older adults
• Conduct assessments, create personalized care plans, and deliver evidence-based interventions as part of a collaborative team
• Support care coordination with wellness check-ins, caregiver communication, and telehealth support
• Maintain professional and ethical standards in line with company initiatives
• Contribute to program development and continuous quality improvement
• Help residents maximize independence, confidence, and satisfaction

Why You'll Love It Here

• Impact You Can See: Build meaningful relationships with residents while helping them stay active, safe, and out of the hospital.
• Balance You Can Count On: No late nights, no constant driving predictable schedules that work for your life.
• Growth You Can Build On: Opportunities for leadership, specialty programs, and professional development.
• Variety Every Day: Therapy, care coordination, and wellness check-ins keep your role dynamic.
• A Supportive Culture: Therapists are celebrated here, not sidelined.

Benefits You'll Love

All Team Members: Flexible schedule Fun, team-focused culture Career growth & cross-training Recognition programs Employee Assistance Program Free CEU Access

Full-Time: Full medical, dental, vision 401(k) with match HSA, FSA, Life & Disability Insurance Voluntary benefits Flexible Paid Time Off

Part-Time: Voluntary benefits (Accident, Critical Illness, Hospital Indemnity, Employee Assistance Program, Pet Insurance) 401(k) with match

Qualifications

What You'll Bring to EmpowerMe

• Current professional license in your therapy discipline (PT, PTA, OT, COTA, or SLP)
• Passion for empowering seniors to live their best lives
• Strong clinical skills with a collaborative spirit
• Love for teamwork, connection, and being visible in your community

Guided by our mission of improving the lives of seniors and the communities they call home, our therapists are at the heart of this purpose delivering care with meaning, building trusted relationships, and shaping the future of senior wellness every day.

Career Opportunity At Lehigh Valley Health Network

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Performs CT scans of designated anatomy using professional judgment while imaging with regard to technical quality according to physician specifications. Provides courteous and professional delivery of CT technical exams and procedures while adhering to radiation safety precautions. Supports patient questions and concerns regarding exam procedures and process, while maintaining appropriate confidentiality regarding PHI and HIPPA related information.

Job Duties

• Performs all types of imaging procedures and operates all equipment safely and properly including scanners, injectors, and monitors.
• Reviews all images of all exams, repeating images as necessary for best possible result.
• Communicates with the patient by addressing the patient by name, introducing self to the patient, explaining the exam in lay terms and keeping the patient Informed of exam progress.
• Prepares patient images to PACS for interpretation by a radiologist and administers contrast media per protocol.
• Completes technical notes, verifies images, and sends exams to PACS promptly.
• Notifies physician of any adverse reaction to contrast media or change in patient's condition.
• Reviews patient chart/script prior to initiating exam to verify pertinent information.
• Prepares patients for CT procedures by accurately assessing patient's needs, medical history, and provides patient education.
• Operates computed tomography scanner for data acquisition, reconstruction of images, documentation of images, and performs quality control measures for the purpose of ensuring optimal quality images.
• Attends department meetings or other mandatory meetings with a positive attitude.
• Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity.

Minimum Qualifications

• Technical School Diploma Graduate of accredited Radiography program or equivalent or
• CNMT, RT(CT) Certified
• Less than 1 year experience as a Radiologic Technologist
• Ability to provide proper patient care essential to radiologic procedures.
• Knowledge and skills to perform scans on patients of all ages, adapting to various protocols.
• Proficient use of the advanced software for CT scanning and post procedure processing applications.
• Strong aptitude for CT technology.
• Strong interpersonal skills, positive attitude, and upbeat demeanor.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days
• RT - Registered Technologist Radiology - State of Pennsylvania Upon Hire
• CT - Computed Tomography ARRT - State of Pennsylvania within 1 Year

Preferred Qualifications

• Associate's Degree Graduate of Health Science program
• Knowledge and skills to perform venipuncture.

Physical Demands

Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Full-time Shift Lead

Day Shift (5:30 am-3 pm) and Evening Shift (3 pm-11:30 pm) Available

Must be able to work Saturdays

Front of House and Back of House Positions available

Pay: $16-$17, based on previous experience

401K with up to 4% match (must be over 21)

Access to Scholarship Opportunities and tuition discounts

Free College Tuition through Point University

Sundays off

Opportunities for individual growth with personal coaching

Career Advancement & Management Opportunities

Food Discounts

Lead closing or opening shifts in the restaurant

Assist Restaurant Managers in leading the team

Manage a team of 15-25 people

Train and encourage employees to accomplish business goals

Ensure operational standards are met at all times

Keep the restaurant neat, clean and orderly at all times

Run efficient shifts within the boundaries of productivity and labor goals

Greet and serve guests with enthusiasm, courtesy, and hospitality

Always adhere to all company policies and procedures

Run efficient shifts within the boundaries of productivity and labor goals

Ensure strict alignment to Chick-fil-A standards

Motivate and encourage the team to meet quality and speed standards at all times

Collaborate with other departments to ensure strong food flow and consistent guest experience

Maintain personal knowledge by completing in-house training

Protect the interest of the operator

Ensure strict alignment to all Food Safety requirements and Chick-fil-A standards

Motivate and encourage the team to meet quality and speed standards at all times

Manage Waste and Food cost, and create an environment of good stewardship

Collaborate with other departments to ensure strong food flow and consistent guest experience

Train and develop team members

Always adhere to all company policies and procedures

Protect the interests of the operator

Experience managing shifts and daily business operations

Experience leading teams to meet business goals

Experience giving feedback and coaching team members to meet standards

Ability to work at a quick, yet efficient and thorough pace

Team-oriented, adaptable, dependable, and strong work ethic

Positive attitude

Ability to communicate effectively with guests and team members

Honors and encourages others to follow the visions and values of the restaurant

Must be able to stand for up to 8 hours, and lift up to 40 lbs.

Must be 18 years of age or older

Cheddar's Server Assistant

The need for speed describes the Cheddar's Server Assistants; this job is a critical part of creating a positive guest experience so they will come back again and again! You're the person who makes sure the restaurant is clean, safe and sanitized, always looks tip-top and ensures the guests get seated efficiently by having the tables cleaned and ready to go with silverware. As tables turnover from one party to the next, you're the go-to person who will assist the host, servers, and managers in keeping the dining room sanitized and spotless.

Working at Cheddar's means...

• Serving up scratch-made food at affordable prices.
• Taking pride in the work and the brand.
• Creating an experience that makes guests feel welcome and looked after.
• Seeing every day as a fresh start and coming in with a good attitude.
• Enjoy a culture where you are treated like family, you are motivated and it is fun.

Here's where things really get exciting. As a part of our team, you can look forward to cool benefits:

• Competitive salary with weekly pay - AKA makin' that Cheddar $$.
• Flexible schedules - we care about your life outside of work, too!
• Health and Wealth Benefits - your health matters.
• Dining and other discounts - did someone say Honey Butter Croissants?
• Career advancement opportunities - we want you to grow and succeed!
• State Benefits Overview

CT Tech

Job type: Travel offering Allied Profession Tech specialty CT Tech Regular pay rate: $20 Shift details: Shift 12 hour days Job order details: Start date 08/03/2026 End date 11/02/2026 Duration 13 week(s) Client details: City Boca Raton State FL

Server

Share Apply Full-time Part-time Starting at $8.40 per hour

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

These include the following:

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and climb or balance. The employee frequently is required to stand; walk; stoop; kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. The employee occasionally must lift and/or move up to 25 pounds.

Work schedule

• 8 hour shift
• 10 hour shift
• Monday to Friday
• Weekend availability
• Holidays
• Day shift
• Night shift
• Overtime

Supplemental pay

• Tips

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Paid training

Customer Service / Lot Attendant

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Fractional CTO

The Fractional CTO serves as a dedicated technology leader for assigned enterprise clients, helping align business goals, operational needs, and technology investments. By becoming deeply integrated into the client's organization, this role develops a strong understanding of the client's people, processes, challenges, and long-term objectives.

Working alongside executive leadership, department managers, vendors, and InfiNet teams, the Fractional CTO helps clients make informed technology decisions, improve business processes, and maximize the value of their technology investments. This role serves as both a trusted resource for the client and a key connection point between the client organization and InfiNet.

The Fractional CTO is responsible for strengthening the partnership between InfiNet and the client by fostering trust, improving communication, identifying opportunities for improvement, and ensuring technology initiatives support business outcomes. Through strategic planning, relationship building, vendor coordination, and hands-on solution development utilizing Microsoft technologies and .NET, this role helps drive long-term success for both the client and InfiNet.

Essential Responsibilities

• Serve as the primary technology leadership resource for assigned enterprise clients.
• Build strong relationships with executive leadership, department managers, and key stakeholders.
• Develop a deep understanding of client business goals, operational challenges, and organizational priorities.
• Participate in leadership discussions, planning meetings, onboarding initiatives, operational reviews, and technology decision-making processes.
• Provide guidance on technology investments, business applications, automation opportunities, and operational improvements.
• Help clients align technology decisions with business objectives and long-term growth plans.
• Act as a trusted representative of InfiNet within the client organization.
• Strengthen the relationship between the client and InfiNet through proactive communication, collaboration, and accountability.
• Advocate for client needs internally while helping clients fully leverage the resources, expertise, and services available through InfiNet.

Business Applications & Process Improvement

• Evaluate business processes and identify opportunities to improve efficiency through technology.
• Design, develop, and maintain custom solutions utilizing Microsoft .NET technologies.
• Collaborate with stakeholders to gather requirements and translate business needs into practical solutions.
• Enhance line-of-business applications, integrations, workflows, and reporting capabilities.
• Identify opportunities for automation and process improvements that support operational efficiency and scalability.
• Support the ongoing evolution of business-critical systems and applications.

Vendor & Technology Coordination

• Manage relationships with software vendors, technology providers, and third-party consultants.
• Participate in vendor meetings and strategic technology discussions.
• Assist clients in evaluating software platforms, services, and technology investments.
• Coordinate vendor activities and help ensure accountability for commitments and deliverables.
• Serve as a liaison between client leadership, vendors, and InfiNet teams.

Project Leadership & Strategic Execution

• Lead and coordinate strategic technology initiatives from planning through implementation.
• Work closely with InfiNet service, engineering, project, and account management teams to ensure successful outcomes.
• Assist with budgeting, prioritization, and long-term technology planning.
• Identify risks, dependencies, and resource requirements associated with technology initiatives.
• Drive communication, alignment, and accountability across stakeholders.
• Help ensure technology projects support both immediate business needs and long-term organizational goals.

Technology Leadership

• Participate in planning activities related to employee onboarding, operational changes, department growth, and organizational initiatives.
• Provide guidance on technology standards, application strategy, security considerations, and business technology best practices.
• Stay informed on emerging technologies and identify opportunities to create value for clients.
• Support continuous improvement efforts across technology, processes, and business operations.
• Serve as a strategic resource for technology-related decisions impacting the organization.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or equivalent experience.
• 5+ years of experience working directly with business leaders and technology stakeholders.
• Experience with Microsoft Azure, Power Platform, SQL Server, and Microsoft 365 technologies.
• Strong experience with Microsoft.NET technologies, including C#, ASP.NET, .NET Core/.NET, APIs, and application integration.
• Experience gathering business requirements and translating them into technical solutions.
• Experience managing vendor relationships and coordinating external partners.
• Strong communication, facilitation, and relationship-building skills.
• Ability to communicate effectively with both technical and non-technical audiences.
• Proven ability to lead initiatives involving multiple teams, stakeholders, and business units.

Preferred Qualifications

• Experience working within an MSP, consulting, or professional services environment.
• Experience supporting and enhancing line-of-business applications.
• Experience with business process analysis and workflow optimization.
• Project management experience or related certifications.

Manager, Unified Communications, Washington, DC

We have a great opportunity for a Manager, Unified Communications. The Manager, Unified Communications, will lead the organization's unified communications strategy, implementation, and operations. The successful Manager, Unified Communications will oversee a team of engineers and administrators responsible for managing critical platforms such as Microsoft Teams (chat, conferencing, and calling), Microsoft 365 email, Microsoft OneDrive, and Cisco Unified Communications Manager (CUCM), and ensure seamless communication services across the enterprise. This role requires hands-on technical expertise, proven leadership skills, and experience migrating legacy collaboration and telecom systems to modern cloud-based platforms. The Manager, Unified Communications, will collaborate with cross-functional teams, drive system optimization, ensure operational excellence, and deliver a superior user experience for all communication and collaboration tools. Candidates must have Cloud Networking experience. This position is 100% Remote but can transition to hybrid or fully onsite in the future, so candidates must be local Washington, DC.

Manager, Unified Communications Responsibilities:

• Oversee the administration, configuration, and optimization of Microsoft Teams for chat, video conferencing, and telephony (including PSTN integration).
• Manage Microsoft 365 email administration, including email security, compliance, and reliability. Administer Microsoft OneDrive, including storage policies, sharing permissions, and data governance.
• Maintain Cisco Unified Communications Manager (CUCM) environment during transition to Microsoft Teams Calling.
• Work as part of a cross-functional team to migrate collaboration and telecom solutions across the firm from legacy on-premise solutions to modern cloud-environments.
• Lead the planning and execution of telephony migrations from legacy platforms (e.g., Cisco CUCM) to Microsoft Teams Calling.
• Ensure minimal disruption during migrations, including testing, user training, and post-migration support.
• Manage a team of engineers and administrators, providing mentorship, performance evaluations, and career development opportunities.
• Assign tasks, monitor progress, and ensure team deliverables meet organizational standards and timelines.
• Design and implement advanced call routing features such as hunt groups, auto-attendants, and call queues within Microsoft Teams.
• Troubleshoot and resolve complex telephony and communication issues.
• Develop and execute a unified communications roadmap aligned with business goals.
• Evaluate emerging technologies and recommend improvements to enhance productivity and collaboration.
• Monitor system performance, uptime, and security for all unified communications platforms.
• Establish and maintain policies, procedures, and documentation for system administration and user support.
• Ensure compliance with organizational security standards and industry regulations (e.g., GDPR, ISO 27001).
• Partner with IT leadership, business units, and vendors to align communication tools with organizational needs.
• Serve as the escalation point for complex technical issues and user concerns.
• Oversee end-user training programs for Microsoft Teams, OneDrive, and other collaboration and communications tools to maximize adoption and proficiency.
• Coordinate with helpdesk teams to resolve escalated support tickets.

Manager, Unified Communications Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Minimum of 7 years of experience in IT, with at least 3-5 years focused on unified communications and collaboration technologies.
• Strong knowledge of Cisco CUCM configuration, troubleshooting, and maintenance.
• Proven experience managing Microsoft Teams for chat, conferencing, and enterprise voice/calling.
• Hands-on experience with Microsoft 365 Mail administration and Microsoft OneDrive management.
• Demonstrated success in migrating telephony platforms (e.g., Cisco CUCM) to cloud-based solutions such as Microsoft Teams Calling.
• Experience with Cisco Unified Communications Manager (CUCM) or similar telephony solution, including call routing, hunt groups, and system maintenance.
• 3+ years of experience managing a team of technical professionals (engineers/administrators).
• Experience with additional collaboration tools (e.g., Zoom, Slack) for comparative knowledge.
• Knowledge of cloud telephony providers (e.g., Direct Routing, Operator Connect) for Microsoft Teams.
• Familiarity with PowerShell scripting for Microsoft 365 automation.
• Understanding of cybersecurity best practices for unified communications systems.
• Vendor management experience with Microsoft, Cisco, or telephony service providers.
• Expertise in Microsoft 365 administration, including Exchange Online, Teams, OneDrive, SharePoint, and Entra.
• Proficiency with MS Teams calling, including voice policies, dial plans, and integration with PSTN/SBCs.
• Familiarity with network protocols (e.g., SIP, VoIP, QoS) and telephony infrastructure.
• Experience with call center technologies and reporting tools is a plus.
• Exceptional leadership and team management abilities.
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Project management experience, with a track record of delivering initiatives on time and within budget.
• Relevant certifications preferred (e.g., Microsoft 365 Certified: Teams Administrator, Cisco CCNP Collaboration, ITIL).

Benefits include Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short- and Long-Term Disability, Flexible Spending Account, Health Savings Account, Lifestyle Spending Account, Voluntary 401(k) Plan, Profit Sharing, etc.

Medicaid Eligibility Specialist

We are seeking a compassionate and detail-oriented Medicaid Eligibility Specialist to support older adults and their caregivers through the Medicaid application and eligibility process. In this role, you will serve as a trusted resource, helping participants navigate Medicaid requirements while ensuring timely and accurate submission of applications, re-determinations, and supporting documentation.

Position Highlights and Benefits:

• Day-1 Benefits (Low-cost medical, dental, and vision insurance plans).
• Opportunity to get paid daily through DailyPay
• Paid holidays and generous Paid Time Off (PTO)
• Up to $4,000 in tuition reimbursement annually
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans.

Key Responsibilities

• Guide participants and families through Medicaid applications, approvals, and re-determinations.
• Conduct home visits to complete applications and gather required information.
• Collaborate with county agencies, participants, caregivers, and internal teams to ensure eligibility requirements are met.
• Educate families on Medicaid rules and regulations, including Long-Term Care Medicaid, trusts, and spousal impoverishment provisions.
• Monitor and track eligibility status, maintaining accurate records and documentation.
• Complete HMO disenrollment paperwork and communicate progress to enrollment and leadership teams.
• Maintain strict confidentiality and compliance with all federal, state, and organizational requirements.

Qualifications

• High school diploma or equivalent required.
• Comprehensive knowledge of Medicaid programs, eligibility requirements, and benefits.
• Understanding of intake practices and geriatric assessment principles.
• Knowledge of community resources available to seniors and their families.
• Minimum of one (1) year of experience working with frail, elderly, or aging populations.
• Strong communication, organizational, and customer service skills.
• Ability to work independently while building collaborative relationships with participants, families, and team members.

If you are passionate about helping seniors access the care and benefits they need, we encourage you to apply and join our mission-driven team.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Program Development Director Transit Cooperative Research Program

In this senior-level strategic role with no direct supervisory responsibilities, the Program Development Director Transit Cooperative Research Program leads the development, coordination, and delivery of applied transportation research produced through TCRP. TCRP is sponsored by the Federal Transit Administration (FTA) and managed by the Transportation Research Board. TCRP undertakes research that directly engages and benefits the public transportation industry. Reporting to the Director of the Cooperative Research Programs and working closely with both the Director and Deputy Director, the Program Development Director serves as a primary staff partner to the Transit Oversight and Project Selection (TOPS) Commission and FTA. The position ensures that the oversight committee's priorities, decisions, and guidance, together with external stakeholder input, are effectively translated into internal program delivery activities and cohesive research portfolios. The role exercises substantial independent judgment, manages a portfolio of complex and high-visibility research projects, and engages extensively with senior volunteers, sponsors, and stakeholders across the transportation community.

Responsibilities

Oversight Committee & Program Development

• Work in close cooperation with the Director and Deputy Director to support the program oversight committee in identifying, refining, and prioritizing research needs.
• Prepare analyses, options, and recommendations to support oversight committee deliberations and approval of research projects.
• Contribute substantively to program development by integrating oversight committee guidance, stakeholder input, and operational considerations.
• Ensure oversight committee decisions and priorities are clearly communicated and addressed through internal delivery activities.

Oversight Committee Meeting Planning & Support

• Lead planning and coordination of oversight committee meetings, including agendas, schedules, materials, and decision frameworks, in cooperation with the Director.
• Develop executive-quality briefing materials, background papers, program updates, and decision documents.
• Document committee decisions, track action items, and coordinate follow-up to support timely implementation.

Stakeholder Engagement & Environmental Scanning

• Independently engage with federal, state, local, and private-sector stakeholders to identify emerging research needs, trends, issues, and concerns.
• Conduct environmental scanning of transportation policy, practice, technology, and research developments.
• Synthesize stakeholder input and present insights to the Director, Deputy Director, and oversight committee to inform program direction and delivery.

Coordination with TRB Committees & NASEM Offices

• Serve as a primary liaison with relevant TRB standing committees, task forces, and panels to inform research needs identification and promote alignment.
• Coordinate with other National Academies divisions and offices, as appropriate, to leverage institutional expertise and avoid duplication.
• Maintain awareness of related work across CRPs and NASEM to support integrated program delivery.

Program & Portfolio Management

• Manage an assigned portfolio of complex research projects approved by the oversight committee.
• Manage selected complex or high-profile research projects personally, including contractor oversight and delivery of final products.
• Oversee contractor performance, schedules, budgets, and deliverables with minimal supervision.
• Identify and resolve project-level issues independently and escalate strategic, fiscal, or reputational risks as appropriate.

Governance, Quality & Compliance Alignment

• Ensure adherence to TRB and National Academies policies governing committee operations, peer review, ethics, and conflicts of interest.
• Work closely with centralized CRP quality, compliance, contracting, and training functions to ensure projects meet institutional standards.
• Support consensus-driven committee processes with objectivity and professionalism.

Communication & Influence

• Prepare concise, decision-focused written materials for senior volunteers, sponsors, and leadership.
• Communicate clearly and confidently with oversight committee members, stakeholders, contractors, and colleagues.
• Influence outcomes through expertise, analysis, and collaboration rather than formal authority.

Requirements

Required Knowledge, Skills, and Abilities

• Knowledge of cooperative or committee-driven research programs and familiarity with transportation research sponsors and policy environments.
• Understanding of the National Academies' mission, structure, and culture.
• Strong organizational, analytical, and problem-solving skills, with the ability to manage complex portfolios and competing priorities.
• Strong written, verbal, and interpersonal communication skills, with the ability to effectively engage and influence stakeholders at all levels.
• Ability to negotiate funding and manage high-risk or complex research initiatives.
• Ability to train, develop, and support staff.
• Ability to operate with substantial independence, sound judgment, and discretion in a complex organizational environment.
• Ability to solve complex problems involving significant variety and to serve as a resource to others in resolving issues.
• Ability to work effectively in team-based settings and build and sustain collaborative relationships across departments and stakeholder groups.
• Ability to perform effectively in complex, high-impact environments with multiple priorities and demands.

Minimum Education/Training Requirements:

Ph.D. in a discipline relevant to transportation, public policy, research management, or a closely related field; or a master's, or bachelor's degree in a relevant discipline with significant professional experience demonstrating advanced subject matter expertise, leadership in complex projects or programs, and independent research, analysis, or policy development responsibilities.

Minimum Experience:

• Ten years of related professional experience. Demonstrated impact on the advancement of science or policy through the successful completion of National Academies' activities or equivalent outside activities and through effective dissemination of these activities.
• Significant experience managing applied research projects or programs.
• Demonstrated experience supervising and developing professional staff in a complex organization.

Required Licenses, Certification or Registration: None

Other Details

Supervisory Responsibilities/Controls

Reports to the Division Director. Independently establishes goals and objectives. May supervise staff.

Mental and Physical Capabilities

Ability to be visible on camera for meetings when remote.

Ability to use a computer and applicable hardware/software to perform responsibilities.

Ability to use multiple technology collaboration platforms, including collaboration tools. Examples: Microsoft Teams, Asana.

Ability to Focus/concentrate on tasks and multi-task, when needed

Begin work at the required time, per approved schedule.

Ability to lift/carry laptop and other mobile devices between work and home.

Ability to commute to work.

Ability to travel between National Academies' facilities and offsite sponsor/partner locations.

Ability to work in different time zones, when travel is outside of current location, e.g., when traveling internationally.

Ability to perform work responsibilities onsite, where required.

Ability to interact in-person with multiple people and large groups.

Ability to work in a fast-paced environment and meet deadlines.

Work Environment

Hybrid office/telecommute environment; expected onsite percentage 60%. Occasional travel between National Academies' facilities and to off-site meeting/sponsor locations.

Compensation & Benefits: An estimated compensation range for this position is $126,880 - $198,250. Compensation offered to the selected candidate will be based on the candidate's relevant knowledge, skills, and work experience, commensurate with compensation of current employees in comparable positions with similar knowledge, skills, and work experience, and subject to budget parameters. This is a benefits-eligible position. Our Benefits Plan offers competitive and comprehensive benefit options, including medical, dental and vision insurance, life insurance, disability coverage, retirement and savings benefits, leave benefits such as paid holidays and paid personal leave, transportation subsidies, and education assistance. For more information, please click here.

Equal Opportunity Employer

It is the policy of the National Academies to recruit, hire, transfer, compensate, and promote people in all job categories and to administer all other personnel actions, terms and conditions of employment in a manner that does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status, or any other characteristic protected by applicable laws. It is also the institution's policy to recruit, hire, promote, and provide reasonable accommodation to qualified individuals with disabilities and covered veterans who are otherwise qualified.

Job Family:

PROG

Employee Type:

Employee

Scheduled Weekly Hours:

37.5

Novastone Capital Advisors (NCA) is a global firm that solves succession challenges faced by Small to Medium-Sized Enterprises (SMEs). Through our Operator-Led Buyout Program (OLBO), we provide a structured and scalable solution for business succession, ensuring lasting success for all stakeholders.

NCA is looking for motivated, talented, aspirational mid-career professionals with the ambition to partner with NCA to search, acquire and lead a small or medium-sized enterprise as Chief Executive Officer.

As an NCA Operator, you will spearhead an up to 24-month professional search to acquire one small to mid-sized company. Within the scope of our Operator-Led Buyout Program, you will have access to comprehensive support from NCA during the search, as well as a competitive compensation package and meaningful equity upside in the acquired company that will further enhance and secure your entrepreneurial journey.

Please note that we do not invest in start-up or scale-up companies.

Successful candidates will search, acquire and manage a company in the US.

OPERATOR RESPONSIBILITIES

• Establish together with us a search process aiming to generate sufficient deal flow with the ultimate goal of finding a business to acquire in accordance with pre-defined criteria
• Manage the acquisition process with the support of our experienced Investment Management team
• Step into the CEO role of the newly acquired business
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• Manage geographical expansions, when required, preparing and successfully implementing market entrance strategies
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MUST-HAVE REQUIREMENTS

• 15+ years of professional experience (including at least 5 years in leadership roles with full P&L responsibility)
• Academic achievement (Executive MBA or MBA degree preferred)
• Min. 10+ years of proven track record of running and growing businesses or business units in the US.
• Strong motivation towards entrepreneurship
• Deep expertise and/or strategic vision in one or more of the following sectors/industries:
• Business Services
• Software / Tech-Enabled Businesses
• Distribution & Logistics

NICE-TO-HAVE REQUIREMENTS

• M&A experience
• Consulting experience from a top consulting firm
• Experience managing and operating an SME
• Owner, Founder or co-Founder of a Start-up
• Experience in global business development, international expansion
• Recent successful business transformation experience
• Open mind towards learning, people and even failure

SELECTION PROCESS

• Every application we receive is read and evaluated personally by our team, with no automated or AI-based screening.
• Selected candidates will have several in-depth interviews, take online assessments, meet different stakeholders while reviewing their investment thesis, and complete and present a business case assignment over several weeks.
• The selection process also includes informative, non-evaluating steps such as webinars created for candidates to gather more information about the program and meet the NCA team.
• Final Assessment Center with the jury selection happens in September 2026.

We are an Equal Opportunity program, and all submitted CVs pass through the same application process, regardless of gender, religion, national origin, sexual orientation, race, political affiliation, marital status, disability, age, parental status, or any other non-merit factor. For more information on the program, our application and selection process please refer to our website www.novastone-ca.com.