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Tooling Manager

Tooling Manager Join a Legacy of Innovation

At Hendrick Manufacturing, we believe great manufacturing starts with great people. This year, we are celebrating 150 years in business, an achievement few manufacturers can claim. Hendrick Manufacturing offers the stability of a legacy organization combined with the innovation and growth of a forward-thinking manufacturer. We have built our reputation on quality, integrity, safety, teamwork, and continuous improvement.

We are seeking an experienced Tooling Manager to lead our Tool Room, Tool Service, and Punch Departments. This is a hands-on leadership opportunity for an individual who enjoys developing people, improving processes, solving manufacturing challenges, and driving operational excellence. The successful candidate will play a key role in increasing tooling efficiency, improving reliability, supporting production, and advancing continuous improvement initiatives throughout the organization.

What You'll Do

• Lead and promote a strong safety-first culture.
• Manage the daily operations of the Tool Room, Tool Service, and Punch Departments.
• Supervise, train, coach, and develop department personnel.
• Improve tooling quality, reliability, and production efficiency.
• Develop and implement tooling concepts, methods, and standards that reduce costs and increase productivity.
• Oversee tool maintenance, new tooling development, and vendor relationships.
• Collaborate with production and support departments to troubleshoot tooling issues and minimize downtime.
• Manage tooling inventories, department budgets, and purchasing requirements.
• Drive continuous improvement initiatives and standardization efforts throughout the department.

Qualifications

Required

• Bachelor's Degree or Associate's Degree in Engineering, or Journeyman Tool and Die Maker certification.
• 57 years of experience in a tool room environment.
• Strong knowledge of punching and blanking dies.
• Proficiency with CAD and CAM software.
• Experience with CNC and conventional machining and grinding techniques.

Preferred

• 3+ years of supervisory experience.
• Experience with Wire EDM.
• Experience with heat treatment processes.
• Experience with fixture design.
• Experience developing and implementing standard work practices.

If you are a results-driven leader with a passion for tooling, manufacturing excellence, and team development, we invite you to apply and become part of Hendrick Manufacturing's continued success.

RN Dialysis - PRN

Summary: Become part of an acute dialysis team with the mission to exceed standards of care, patient experience. The Acute Dialysis Registered Nurse (RN) supports purpose and ambition to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients and providing value for the people and communities we serve. Acute Dialysis RN responsible to perform critical tasks in assessing, initiating, monitoring and terminating dialysis treatments, in a hospital setting. Oversees and provides direct patient care for patients with acute or chronic kidney failure in accordance with applicable scope, standards of practice, policies and procedures, regulatory requirements. Acute Dialysis RN provides quality nursing care to adults / aging adults requiring hemodialysis, continuous renal replacement therapy, peritoneal dialysis in the inpatient setting. Performs other related duties.

Education: Graduate of a state accredited school of professional nursing.

Experience: Minimum of one (1) year of dialysis nursing experience. Requires ability to work as part of a team and willing to assist others when needed. Dependable transportation required.

Job Summary The Registered Nurse (RN) provides patient-centered care through the nursing process of assessment, diagnosis, planning, implementation, and evaluation. This role is responsible for coordinating and delivering high-quality care based on established clinical protocols and physician/provider orders. The RN collaborates with physicians, nurses, and other healthcare professionals to ensure effective patient care and desired outcomes, while maintaining a supportive and compassionate environment for patients and their families. Essential Functions

• Coordinates and delivers high-quality, patient-centered care in accordance with organizational policies, protocols, and the nursing process.
• Conducts thorough patient assessments and documents findings accurately, reporting changes in condition to the appropriate care team members.
• Utilizes knowledge of human growth and development to provide age-appropriate care and education.
• Administers prescribed medications, monitors for side effects, and documents administration in accordance with standards of practice.
• Assists physicians during procedures within the scope of documented competency and skill level.
• Collaborates with the healthcare team to develop, implement, and evaluate individualized care plans based on patient assessments and needs.
• Responds to medical emergencies and participates in life-saving interventions, such as CPR and code team activities, as appropriate.
• Advocates for the rights and needs of patients, ensuring their voices are heard and respected in care planning and delivery.
• Provides patient and family education on medical conditions, treatment plans, and post-discharge care, ensuring understanding and adherence to instructions.
• Implements and adheres to infection control protocols to prevent the spread of healthcare-associated infections.
• Monitors and operates medical equipment (e.g., IV pumps, monitors, ventilators) as needed for patient care and safety.
• Promotes patient safety by adhering to National Patient Safety Goals and maintaining a clean, safe environment for patients and staff.
• Participates in audits, chart reviews, and compliance checks to ensure adherence to standards of practice and regulatory requirements.
• Demonstrates responsible decision-making in planning, delegating, and providing care based on patient needs and organizational policies.
• Documents patient care and education thoroughly and promptly in the medical record.
• Engages in professional development to maintain clinical competency and understanding of current nursing standards and regulations.
• Participates in performance improvement initiatives, including data collection and process development, to enhance patient outcomes and care delivery.
• Dialysis RN: Sets up and operates dialysis machines, monitors patients before, during, and after treatment, and adjusts treatment parameters as needed. Takes vital signs, monitors signs of complications, and responds to changes in patient condition. Educates patients and families about kidney disease, dialysis procedures, and the importance of adhering to treatment plans, diet, and medication. Inspects and maintains dialysis machines and equipment.

Knowledge, Skills and Abilities Strong knowledge of the nursing process and clinical nursing practices. Ability to perform thorough patient assessments and communicate findings effectively. Proficient in administering medications and monitoring for side effects. Effective communication and interpersonal skills to collaborate with interdisciplinary teams. Strong organizational skills and attention to detail in documenting patient care. Knowledge of safety standards, infection control, and quality improvement initiatives.

Licenses and Certifications RN - Registered Nurse - State Licensure and/or Compact State Licensure required BCLS - Basic Life Support required ACLS - Advanced Cardiac Life Support preferred PALS - Pediatric Advanced Life Support preferred NRP - Neonatal Resuscitation preferred Refer to facility or unit-specific guidelines for additional requirements.

Retail Sales Representative

We are looking to fill two positions on our sales team. We are a mover and a shaker in the car business and our business is booming!! We are a fast-paced store and need to fill these spots with clean-cut, reliable, self-driven, sales professionals.

A strong work ethic is a must. Experience is a plus but not necessary. We'll train you!

Our sales performers are earning from $27 to $62 per hour ($90,000 to $120,000 in annualized pay)! We offer a great pay plan with awesome performance bonuses.

Our pay is competitive and merit-oriented.

Main Responsibilities of a Retail Sales Representative:

• Greeting and assisting customers
• Product knowledge, act with integrity to answer customer questions and move the sale of automobiles forward.
• Prospect, follow-up, and contact potential customers

Retail Sales Representative Job Description:

We are looking for qualified retail sales representatives to provide our customers with outstanding service and make sure all their needs are met.

A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.

A qualified candidate must also have excellent product knowledge, and ensure that sales is high energy and fun!

Responsibilities of a Retail Sales Representative:

• Greeting customers
• Helping customers find what they are looking for
• Introducing customers to vehicle options
• Informing customers about sales and promotions
• Upselling products when appropriate
• Answering questions about products or services
• Coordinating cross-departmentally for outstanding customer service

Retail Sales Representative Job Requirements:

• Must be 18 years old or older.
• High school degree or equivalent
• Experience as a retail sales representative or similar role is a plus
• Familiarity with CRM platforms and Customer Follow-Up
• Strong communication skills
• Excellent problem-solving skills
• Good organization skills
• Positive and friendly attitude
• Ability to successfully work in a team
• Stay teachable and open-minded.

Apply online or visit us in person at McCloskey Truck Town @ 5515 N. Academy Blvd.

Work schedule

• 10 hour shift
• Weekend availability

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• Referral program
• Employee discount
• Paid training

Gas Station Attendant

Position Summary: Monitors gas pumps, traffic flow, storage tanks, cleans and manages spills, assists members, and responds to potential emergencies. Cleans, manages spills, and performs routine maintenance and inspections. Provides a high level of member service.

Job Duties: Monitors pumps for proper function during operation, assesses problems, directs traffic, assists and educates members. Changes gas station filters and performs or arranges for routine station equipment maintenance. Cleans gas spills using neutralizing agents and/or absorbing cloth, disposing of materials properly. Monitors cleanliness of the station, including dispensers, data shed, islands, pavement, and trash. Loads pump receipt tape and ribbons. Performs inspection of all equipment, provides routine maintenance on filters and nozzles, and controls open or closed signs. Researches area competitive pricing, documenting reports into the computer. Monitors fuel deliveries, ensures safety precautions, and completes all documentation. Enforces National fire codes and Costco safety policies, e.g. no smoking, ignition turned off, filling storage containers. Responds to alarms appropriately. Uses fire extinguisher, as necessary. Ensures proper cleanup and disposal of hazardous materials. Ability to operate vehicles, equipment or machinery. Assists with department duties as necessary. Assists in other departments of the warehouse as necessary.

Boiler Plant Operator

Ansible Government Solutions, LLC (Ansible) is currently recruiting a Boiler Plant Operator to support the Fayetteville VA Medical Center located 2300 Ramsey Street, Fayetteville, NC 28301. The position is paying $85 - $95.09/hour. The schedule is typically 12-hour shifts. If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of health care, national security, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.

Responsibilities

• Operate, monitor, and control:
• High-pressure steam boilers
• Hot water generators
• Feedwater systems
• Pumps and compressors
• Fuel systems
• Water treatment equipment
• Monitor gauges, meters, BMS/SCADA systems, combustion efficiency indicators, and safety devices.
• Adjust controls to maintain proper pressure, temperature, water levels, and fuel-air ratios.
• Perform routine testing and sampling of:
• Boiler feedwater
• Condensate
• Cooling water
• Adjust chemical treatment systems and blowdown operations to maintain proper water quality.
• Perform preventive maintenance on:
• Boilers
• Burners
• Pumps
• Valves
• Piping systems
• Control systems
• Identify equipment issues and operational abnormalities.
• Complete basic repairs and escalate major issues when appropriate.
• Perform Lockout/Tagout (LOTO) procedures and prepare equipment for maintenance and inspections.
• Maintain accurate operational and maintenance logs.
• Track system parameters, fuel usage, water quality results, and maintenance activities.
• Report safety hazards, equipment failures, environmental concerns, and operational incidents.
• Ensure compliance with OSHA regulations, boiler safety codes, and environmental requirements.

Qualifications

• North Carolina High-Pressure Stationary Engineer Certification (Class 1 required)
• Must meet requirements of VHA Directive 1810.
• OSHA 10-Hour Safety Certification
• Lockout/Tagout (LOTO) Certification
• Confined Space Entry Certification
• Knowledge/training in Water Treatment and Boiler Chemistry (strongly preferred/required by SOW).
• 3 to 5 years of direct experience operating high-pressure industrial or commercial steam boiler systems
• No sponsorship available.

All candidates must be able to:

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Human Resources Assistant

Banner Rehabilitation Hospital - Phoenix

*A joint venture with Select Medical & Banner Health*

Location: Phoenix, AZ

Full-Time | On-Site | M-F

Hourly Rate: $19/hr-$24/hr

We are seeking a talented and curious HR professional who values partnership, accountability, and meaningful impact. This is a hands-on, hospital-based HR role for someone who wants to be close to the work- supporting caregivers, leaders, and operations; while partnering closely with our HR Shared Services team.

If you are passionate about people, energized by variety, and eager to grow your HR skillset while influencing hospital operations and HR strategy, this role offers a unique opportunity to learn, contribute, and make a difference and grow every day.

Responsibilities

As an HR Assistant, you will report to the HR Manager and will be responsible for the clerical and secretarial duties of the Human Resources department. You may also provide support to the CEO and other departments, as needed.

• Clerical responsibilities, such as typing, filing, and compiling records.
• You must have word processing skills and the ability to prioritize and complete assignments in a timely fashion.

Qualifications

Minimum Qualifications

• High School Diploma required
• 1 years work experience in Human Resources field preferred
• Proficiency in Microsoft Office software program applications required

Preferred Experience

• Associates degree preferred
• Excellent written and verbal communication skills

Additional Data

• Start Strong: Extensive and thorough orientation program to ensure a smooth transition into our setting
• Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
• Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
• Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care

Equal Opportunity Employer, including Disabled/Veterans

Dispatcher Position Available

If you are looking for a dispatching position where you can get coaching and training for a job that's in demand, we are looking for you! Sundays are a requirement.

Apply today to join the team at Mr. Rooter Plumbing. We are looking for the best people to join our team.

You may have never thought about being a dispatcher as a career, but it's a job that pays extremely well! Plumbing is a very important service work that's always needed, even in times of economic uncertainty. As a dispatch professional, you'll be doing something that matters!

At Mr. Rooter Plumbing, you don't need prior dispatching experience or a college degree to join our team. (But if you have some, that's a plus!)

We'll teach you everything you need to know to get started in a career in this industry. Within a short period of time, you will be a trained dispatch professional in the service industry.

Plus, you'll be on a career path for more advanced leadership skills and credentials that will give you future job security and an opportunity to grow your income. That's why this is the best dispatching job on the planet!

How to Know if You Are a Good Fit for this Service Professional Position

This dispatcher job isn't for everyone. It can be hard work, but if you like a challenge, solving problems and helping people, keep reading:

You like interacting with people. You'll be the backbone of our company and will communicate with service professionals and management daily, solving problems and saving the day. Plus, you'll be part of the team here at Mr. Rooter Plumbing.

You like working in a collaborative environment. After your initial training, you'll be in you'll work with management and customer service professionals delivering a first-class customer experience to homeowners.

You are patient and persistent. You like figuring things out and don't get frustrated easily. You're willing to take the time to explain things and help people and see something through.

You like working with technology. You'll need to be comfortable using a variety of different digital technology and software applications. We'll teach you the best way to use every system required to perform the work.

You aren't afraid of a challenge. You'll apply creative solutions to complex problems that enables the franchise to achieve strategic initiatives and financial goals.

You like working with a team. You will be key in maintaining a sound, positive work environment that fosters a culture of excellence and teamwork.

You appreciate a great coach. At Mr. Rooter Plumbing, we give our employees the training and coaching they need every day. We'll show you multiple ways and different options for opportunities to grow your career in the home service industry.

Here's What You'll Be Responsible For

Initially, you'll team up with a more experienced dispatcher to train on the knowledge and skills you'll need to perform. Once you are up to speed, you'll be critical in providing an excellent experience for our customers.

You'll provide crucial services for our customers' homes and families. Here are the things you'll be responsible for:

Communicating with the Managers and Service Professionals You'll interact daily with management and service professionals to synchronize activities to ensure the right tools and the right technician, are sent to the homeowner at the right time to solve their plumbing needs.

You are highly adaptable to a dynamic environment You can adjust easily to changes in priorities and demands of the homeowner as well as management while maintaining focus on the goals of the franchise owner.

Following Our Mr. Rooter Plumbing Process You'll follow our proven process, from communicating with the customer to processing payments.

How We Measure Success at Mr. Rooter Plumbing

The team is collaborative and competitive here at Mr. Rooter Plumbing and we keep our eyes on the numbers to ensure everyone wins. There's even a physical scoreboard at the office so that we can celebrate the victories.

Here are some of the things we measure:

Offering and Delivering Solutions We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their plumbing needs.

Quality Workmanship We make sure we get it done right, the first time.

Operating Efficiently We stay productive with our time and carefully use materials to avoid waste.

High Customer Satisfaction We collect customer feedback through surveys and Google reviews that we tie back to each service call. We are proud to maintain high scores for our brand and our location.

How We Take Care of Our Team Members

Paid Training We make sure that you have the knowledge and skills to grow in your career.

Computer and Software - We use state-of-the-art technology and software to make customer interactions faster and easier.

Benefits

• 401(k)
• 401(k) matching
• Health benefits

The starting pay range for this position is $18.00 to $22.00 per hour, depending on your level of experience doing similar work.

At Mr. Rooter Plumbing, we value helping our team members build long-lasting careers in the plumbing industry, starting from general labor positions all the way to team leaders or licensed plumbers.

If you're ready to join our talented & enthusiastic team that shows up ready to crush goals, it is time to take the next step! APPLY TODAY!

Store Manager

Manchester, NH (The Mall of NH Space W149)

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team!

Job Summary

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.

Essential Job Functions

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high-caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Complete bank deposits
• Understand the Journeys culture and demonstrate it to the team

Requirements

Job Requirements

• Prior retail management experience preferred
• 12 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

*Age requirements for full-time employment may vary based on state

Pay And Benefits

Check out the following website for more information on all our awesome benefits: www.journeys.com/careers

*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com

Pre-Application Disclosures

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367-7467. Genesco's employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

Software Engineering Technical Lead

The Software Engineering Technical Lead is responsible for leading a team consisting of 4-5 third-party Software Engineers. The successful candidate will establish patterns, best practices, and underlying architectures for the SDP platform that the rest of the team can build on top of to create features and resolve bugs.

RESPONSIBILITIES, other duties may be assigned.

• Implement applications using microservices architecture style
• Perform code reviews
• Coordinate team work tasks
• Lead requirements analysis and system architecture, to include building data base schemas and selecting the best development approach
• Technical specification and tasks estimation
• Perform Scrum ceremonies (PG, retrospective etc.)
• Mentor team members
• Prepare technical documentation

BASIC QUALIFICATIONS

• Bachelor's Degree in Computer Science, Engineering, or related field or equivalent professional experience
• Seven or more years of Software Engineering experience with a focus on APIs and system integration
• Prior experience working with front-end technologies, such as Angular, JavaScript, Type Script, HTML, CSS, as well as back-end technologies, such as Java (8+), Spring framework (Boot, Secuirty), Hibernate (JPA), SQL, REST
• Excellent technical, diagnostic, and troubleshooting skills
• Knowledge of portal software, design, and development
• Experience working with or leading offshore Software Developers
• Strong technical documentation skills

PREFERRED QUALIFICATIONS

• Four or more years of experience working with Microservices architecture
• Prior experience determining project requirements and developing work schedules for the team
• Experience with D3.js and Three.js (WebGL)
• Basic knowledge of OAuth
• Experience with Scala

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent interpersonal skills (communication, conflict resolution, negotiation, etc.) when dealing with internal and/or external audiences at all levels of management
• Able to use organizational skills to determine prioritization and appropriate multitasking.
• Focus on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses.
• Ability to work independently, with supervision, on a project of varying complexity.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

Amgen Patient Access Liaison

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach thousands of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives.

Our award-winning culture is collaborative, innovative, and science-based. If you have a passion for solving complex challenges and driving meaningful impact for patients, you'll thrive as part of the Amgen team.

How Might You Defy Imagination?

At Amgen, our shared missionto serve patientsdrives all that we do. As a global biotechnology leader, we collaborate across disciplines to deliver innovative therapies that reach millions of patients worldwide. It's time for a career you can be proud of.

Live

What You Will Do

Let's do this. Let's change the world.

The Patient Access Liaison (PAL) is a field-based patient access and reimbursement specialist responsible for supporting patients, caregivers, healthcare providers, and sites of care in navigating insurance coverage and reimbursement pathways for Amgen therapies.

The PAL serves as a key resource in helping stakeholders understand payer requirements, prior authorization processes, reimbursement considerations, and available patient support resources. The role focuses on ensuring timely and sustained access to therapy by addressing reimbursement barriers and providing education to patients and providers on coverage and financial assistance programs.

Working within a collaborative field environment, the PAL partners with internal teams including Market Access, Medical Affairs, Advocacy, Marketing, Case Management, and Site of Care teams to support the patient journey. The role operates with independence in managing assigned patient cases and contributes field insights that inform broader access strategies.

Key Responsibilities

Patient Access and Reimbursement Support

• Serve as a resource on patient access and reimbursement for infused and specialty therapies.
• Assist patients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes.
• Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims.
• Provide education regarding coding and billing considerations relevant to therapy access.

Patient and Caregiver Engagement

• Develop relationships with patients and caregivers through phone, virtual, and in-person engagement.
• Secure written or electronic patient HIPAA authorization within assigned geography.
• Assess individual patient needs and provide education and resources that support access to therapy.
• Educate patients on coverage considerations and the steps required to obtain prior authorization.
• Provide information regarding co-pay assistance programs, national foundations, and free drug programs when appropriate.

Provider and Site-of-Care Education

• Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes.
• Provide information regarding common prior authorization requirements, coding considerations, and billing practices.
• Support healthcare providers and infusion centers in navigating reimbursement questions related to patient cases.

Access Issue Resolution

• Investigate patient access challenges before and after infusion.
• Support physician offices and sites of care in reviewing denied claims and identifying potential next steps.
• Escalate complex or systemic reimbursement issues to appropriate internal stakeholders.

Cross-Functional Collaboration

• Partner with internal stakeholders including Market Access, Medical Affairs, Advocacy, Case Managers, and Site of Care teams to support patient access initiatives.
• Coordinate with internal and external partners to ensure appropriate resources are available to support patient access.
• Share field insights regarding payer policies and reimbursement challenges.

Compliance, Safety, and Operational Excellence

• Adhere to company policies, compliance guidance, and applicable to federal, state, and local regulations.
• Ensure activities align with HIPAA privacy requirements and internal compliance guidelines.
• Report adverse events and product complaints through established pharmacovigilance processes.
• Maintain accurate documentation of activities and interactions in Amgen's internal system.

Win

What We Expect Of You

Basic Qualifications - Level 5

Doctorate degree

OR

Master's degree and 2 years of patient services and/or access and reimbursement experience

OR

Bachelor's degree and 4 years of patient services and/or access and reimbursement experience

OR

Associate's degree and 8 years of patient services and/or access and reimbursement experience

OR

High school diploma / GED and 10 years of patient services and/or access and reimbursement experience

Basic Qualifications - Level 6

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience

OR

Master's degree and 4 years of patient services, and/or access and reimbursement, experience

OR

Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience

Preferred Qualifications

• Experience supporting buy-and-bill or infused pharmaceutical therapies
• Rare disease or orphan drug experience
• Clinical background such as nursing or allied health
• Understanding of reimbursement processes including prior authorization, appeals, and denied claims management
• Knowledge of HIPAA guidelines and FDA regulatory requirements
• Familiarity with internal and OIG compliance guidelines
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to manage complex patient situations and resolve access barriers
• Experience working in cross-functional field teams
• Proficiency in Microsoft Office, CRM, AI and relevant systems
• Access and reimbursement knowledge
• Prior authorization processes
• Healthcare reimbursement systems
• Coding and billing awareness
• Patient support program knowledge
• Compliance and privacy requirements
• Learning agility
• Decision quality
• Stakeholder engagement
• Ability to respond rapidly to urgent access needs to prevent treatment delays or lapses
• Ability to operate effectively in matrix field environments
• Travel up to 50%, including occasional overnight and weekend commitments

Thrive

What You Can Expect Of Us

As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.

The annual base salary range is from $158,394 -$185,578 for Level 5, $164,276 - $ 222,256 for Level 6. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible