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Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
As Director, Regional Enterprise Sales Expansion, you will lead a high-performing North America Enterprise Expansion Sales team responsible for driving revenue growth within existing customer accounts. Through a consultative, solution-based sales approach, you will develop and execute strategies focused on cross-selling strategic products and services, expanding customer relationships, and increasing lifetime customer value. This role requires a proven sales leader who can inspire teams, drive accountability, forecast accurately, and create a culture focused on customer success, operational excellence, and sustainable growth.
The Main Responsibilities
- Lead, coach, and develop a team of enterprise sales professionals focused on expansion, cross-sell, and upgrade opportunities within existing accounts.
- Drive achievement of sales, revenue, and profitability objectives through execution of strategic growth initiatives and disciplined sales management practices.
- Maintain accountability for pipeline health, funnel creation, forecast accuracy, and improved conversion rates across the team.
- Foster a digital-first sales environment by promoting adoption of digital tools and capabilities among sellers and customers.
- Build a high-performance culture centered on collaboration, customer focus, integrity, responsiveness, and continuous improvement.
- Partner closely with Customer Success, Product, Marketing, Solutions Engineering, Sales Support, and Service Delivery teams to accelerate business outcomes and improve the customer experience.
- Recruit, retain, and develop top sales talent while building strong internal and external networks to strengthen organizational capability.
- Leverage customer insights, industry knowledge, and strategic relationships to identify opportunities, influence business decisions, and support long-term growth objectives
What We Look For in a Candidate
Minimum
- Bachelor’s degree or equivalent combination of education and experience.
- 6+ years of experience leading enterprise technology sales teams in a consultative, solution-selling environment.
- 1+ years of experience leading sales leaders and/or managing multi-layered sales organizations.
- Demonstrated success exceeding revenue targets, growing customer relationships, and driving sales performance.
- Experience managing pipeline development, forecasting, sales execution, and performance metrics.
- Strong communication, negotiation, presentation, and executive-level relationship management skills.
- Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.
Preferred
- Experience selling telecommunications, networking, cloud, security, managed services, or related enterprise technology solutions.
- Experience leading geographically dispersed sales teams across large enterprise markets.
- Strong knowledge of enterprise account planning, customer expansion strategies, and complex sales cycles.
- Experience utilizing CRM platforms such as Salesforce.com to drive pipeline visibility and forecasting accuracy.
- Demonstrated ability to lead transformational change and execute growth initiatives in a fast-paced environment.
- Proven track record developing sales talent, building leadership capability, and creating succession pipelines.
- Expertise in strategic account management and executive customer engagement.
- Experience driving adoption of digital sales tools and modern selling methodologies.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$124,037 - $165,375 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$130,242 - $173,649 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$136,437 - $181,913 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
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Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.