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Senior Sales Director — Home Improvement & Industrial
The Caler Group
anderson, sc
Compensation: 120.000 - 180.000

The Caler Group is seeking a seasoned sales leader to oversee our sales organization, including two regional managers, an ECOM sales manager, and 19 Manufacturer's Rep groups. This role drives sales across Home Improvement product lines in Wholesale, Retail, Paint, Industrial, and E‑Commerce, with key accounts such as Amazon and Do it Best.

The ideal candidate will possess 10+ years in relevant channels, exceptional interpersonal and communication skills, and a willingness to travel.

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Growth-Driven Sales Director for Multi-Trade Expansion
Andersonair
springdale, ar
Compensation: 120.000 - 190.000

Anderson Air in Springdale, AR, seeks a Director of Sales to lead revenue growth across HVAC, plumbing, electrical, and commercial services. You will set strategy, manage CSR/inbound, commercial, new construction, and replacement & service channels, and coach managers and teams to execute day to day.

This growth-stage leadership role requires building scalable processes, forecasting, pricing, and a culture of accountability while expanding market presence.

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Public Sector Rev Ops Director: Sales & Forecasting
Trellix
columbia, sc
Compensation: 130.000 - 160.000
A global cybersecurity company is seeking a Director of Public Sales Theater Operations in Columbia, SC. In this critical role, you will partner with senior sales leaders, provide operational insights, and optimize revenue through structured forecasting and analytics. The ideal candidate will have over 10 years of experience, particularly in software sales, and possess strong strategic decision-making abilities. This role emphasizes collaboration, leadership, and a deep understanding of revenue opportunities while fostering an inclusive team environment.
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Surgical Sales Leader: Growth & Talent Cultivation
Owens & Minor
columbia, sc
Compensation: 140.000 - 170.000

Owens & Minor is seeking an Area Sales Director in Columbia, SC responsible for driving revenue growth and market expansion in surgical sales. The ideal candidate will have at least 8 years of healthcare sales experience and proven leadership abilities.

You will focus on building a high-performing sales team, ensuring effective talent management and performance drive to meet strategic goals. An anticipated salary range of $140-170k plus an $85K incentive is offered, based on experience.

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AI Infrastructure Growth Strategist
Confidential
dallas, tx
Compensation: 120.000 - 180.000

Confidential is seeking a highly experienced Sales professional to spearhead strategic expansion into AI-driven companies and data centers in the Dallas area. This individual contributor role requires hands-on leadership, leveraging existing relationships and market know-how to establish our position in this key vertical.

The candidate will own the revenue plan, drive aggressive growth, and differentiate our value proposition in a rapidly evolving AI and optics market.

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Sales Director
Mackenzie Stuart
dallas, tx
Compensation: 140.000 - 190.000

We are seeking a commercially astute Director of Sales to lead strategic account growth, develop a high performing inside sales team, and drive new business across a national freight portfolio. This is a senior leadership role suited to an experienced freight sales professional with a strong background in enterprise account management, team development, and revenue growth.

The successful candidate will take ownership of key national relationships across FTL and LTL freight, while helping shape sales strategy, improve team performance, and support broader commercial objectives.

Key responsibilities

  • Lead, coach, and develop an inside sales team
  • Set performance expectations, outreach standards, and prospecting activity
  • Manage a portfolio of major national accounts across FTL and LTL freight
  • Build and maintain strong executive-level client relationships
  • Support account recovery and retention where service or capacity issues arise
  • Identify and convert growth opportunities within existing accounts
  • Work with leadership on sales planning, targets, and market strategy
  • Monitor pipeline, margin, volume, and activity performance
  • Use market insight to support pricing and account strategy
  • Collaborate with operations and risk teams on account servicing and contract matters

Candidate profile

  • 8+ years' experience in freight brokerage or 3PL sales
  • Proven success managing enterprise and Fortune 500-level accounts
  • Experience leading or scaling a sales team
  • Strong knowledge of FTL and LTL freight markets
  • Understanding of carrier compliance and verification processes
  • Track record of both account growth and new business acquisition
  • Strong analytical, reporting, and commercial decision-making skills
  • Excellent communication, negotiation, and presentation skills
  • Degree preferred, or equivalent industry experience

This is an excellent opportunity for a proven sales leader seeking a broad, high-visibility role with responsibility for strategic accounts, team leadership, and commercial growth.

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Director of Sales, Americas Central—Strategic Growth
Rocket Software
honolulu, hi
Compensation: 140.000 - 196.000

Rocket Software in Honolulu, Hawaii is seeking a Director of Sales to lead a team focused on expanding sales within the Americas Central Region. The role involves developing strategic selling skills, managing key accounts, and driving sales activities across various company departments.

Candidates should have over 10 years of sales leadership experience and a history of achieving revenue goals. The position offers a salary range of $140,000-$196,000 and competitive benefits.

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Account Director - Freelance
Burrell Communications
arlington, tx
Compensation: 68.880 - 68.880

BURRELL COMMUNICATIONS GROUP

Founded in 1971, Burrell Communications Group, or Burrell for short, is a collective of the creatively curious. Everything we do is centered around researching, amplifying, and celebrating culture, all over the world. We always embrace the responsibility of telling the stories that define communities. We are an engine for insatiable ambition, creative audacity, and cultural integrity – moving at light speed towards the future we’ve always dreamed of, powered by the people.

At Burrell, we know our work is stronger when it reflects the brilliance of different backgrounds, perspectives, and lived experiences. We are an equal opportunity employer and welcome candidates of all identities to bring their creativity and passion to the team.

Position Summary

The Associate Account Director serves as the strategic and day‑to‑day lead for our client, ensuring that Burrell delivers culturally grounded, insight‑driven work that advances the client’s mission. This role acts as the bridge between the client, internal teams, and external partners—translating goals into clear briefs, guiding creative and strategic thinking, and ensuring smooth execution across all workstreams. The Associate Account Director is responsible for stewarding the relationship, championing the voice of Black audiences and multicultural communities, and keeping programs on track, on budget, and aligned with the client’s organizational values.

Our Associate Account Director – Freelance role is an exciting 12 month opportunity scoped at 12‑15 hours a week, starting on 1/5/2026. The budgeted compensation for this role is up to $50/hour. Our application review process is anticipated to end 12/19/2025.

Essential Functions

  • Client Leadership & Relationship Management: Serve as the primary day‑to‑day contact for the client, building trust through responsiveness, clarity, and cultural fluency.
  • Strategic Stewardship: Translate client goals into actionable strategic recommendations and culturally grounded creative briefs that guide integrated campaigns and content.
  • Creative & Cultural Guidance: Partner with Strategy and Creative to ensure all work reflects Black audience insights, aligns with the client’s values, and maintains brand integrity.
  • Project Management: Oversee timelines, scopes, budgets, and deliverables across all workstreams, ensuring projects are completed on time and within the 12‑month contract parameters.
  • Workflow Coordination: Lead status meetings, track tasks, and ensure cross‑functional alignment between Creative, Strategy, Production, and external partners.
  • Financial Oversight: Monitor hours, budgets, and financial projections; support scoping and manage change orders as priorities evolve.
  • Quality Control: Review deliverables for accuracy, cultural resonance, and strategic alignment before they are shared with the client.
  • Client Presentation Management: Prepare team members, frame narratives, and guide feedback cycles during all client presentations and reviews.
  • Issue & Risk Mitigation: Identify roadblocks early, communicate impacts clearly, and implement solutions to maintain project momentum.
  • Cross‑Team Collaboration: Champion a positive team culture by facilitating transparent communication, providing clear feedback, and ensuring all workstreams operate smoothly and cohesively.

Qualifications

  • 5–8 years of experience managing integrated marketing programs across digital, social, broadcast, and content‑driven channels; agency experience preferred.
  • Strong client and relationship leader with experience collaborating across internal teams, external partners, and senior stakeholders.
  • Excellent communication skills, with the ability to clearly articulate strategy, feedback, and next steps in both written and verbal formats.
  • Deep understanding of the creative development and production process, from briefing through delivery.
  • Effective project manager with proven ability to oversee timelines, budgets, scopes, and multiple concurrent workstreams.
  • Skilled team leader and mentor who can motivate, guide, and support cross‑functional teams in fast‑paced environments.
  • Adaptable problem solver with strong organizational and analytical skills, able to navigate change, constraints, and tight deadlines.
  • Experience managing complex stakeholder relationships, including clients, vendors, and agency partners, with the ability to build consensus and drive alignment.

Seniority Level

  • Mid‑Senior level

Employment Type

  • Contract

Job Function

  • Advertising and Project Management

Industries

  • Technology, Information and Media

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Retreat Director /Sales Manager
Massage Heights - Vegas-South Pointe
henderson, nv
Compensation: 65.000 - 95.000

Benefits:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Our brand purpose is to Elevate the Lives of the People we Touch. We're looking for a leader who is passionate about developing people, achieving results, and creating exceptional guest experiences. Become part of the Massage Heights team and inspire, develop, and lead a high-performing retreat dedicated to helping every Member and guest live a healthier, more balanced life.

Company Perks

  • Personal and Career Development
  • Comprehensive Leadership Training
  • Stunning Retreats
  • Massage Heights Family Fund
  • Employee Discounts
  • Digital Work Environment
  • Competitive salary with bonus opportunities

Schedule/Expected Work Hours

  • Full-time position
  • Ability to work weekends, evenings, and holidays hours are required

Job Summary

Seeking a Retreat Director who reports directly to the franchise owner and leads the daily operations of the retreat. This leadership role is responsible for driving membership growth, developing a high-performing team, delivering exceptional guest experiences, and achieving operational excellence.

Responsibilities

  • Recruit, hire, train, develop and retain employees
  • Drive Revenue and profitability through operational excellence and inventory management
  • Directly supervise and be accountable for all aspects of retreat operations
  • Create and manage team member schedules for optimal retreat performance
  • Lead the team in upholding Massage Heights brand standards and values
  • Drive membership sales, conversion, and retention
  • Develop and coach a high-performing team
  • Participate in all corporate initiatives including monthly calls, training, and other cultural programs
  • Maintain operational standards in accordance with Massage Heights policies and procedures
  • Set performance goals and create action plans to achieve results
  • Execute local marketing initiatives to generate new leads
  • Deliver exceptional guest experiences by resolving concerns and building lasting member relationships

Qualifications

  • Minimum 2 years of membership-based service and/or retail management experience
  • Experience leading and developing hourly teams
  • Self-starter with strong leadership, organizational, communication, and interpersonal skills
  • Working knowledge of labor and employment laws.
  • Experience in training, coaching, and conflict resolution
  • Ability to build and sustain a positive, accountable team culture
  • Proficient with Microsoft Office and business software systems
  • Basic business math skills
  • Experience managing budgets and P & L performance

Preferred Qualifications

  • Practical knowledge of Zenoti or similar Spa POS management software systems
  • Understanding membership-based spa, massage, or wellness operations
  • Experience working in a franchise environment

Company Overview

– Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

  • Loyal
  • Authentic
  • Passionate
  • Diligent

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Senior Director, Enterprise Relationship Sales
Granite Telecommunications
dallas, tx
Compensation: 180.000 - 260.000

Granite Telecommunications in Dallas, TX is seeking a Director for Relationship Development Sales to inspire a regional sales team to exceed revenue targets and cultivate executive-level relationships with key customers.

You will shape and execute strategic sales plans, manage major accounts, and ensure customer satisfaction while aligning with senior leadership. Travel 35-50% monthly is expected as you drive growth across the territory.

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Remote Senior Director, Service Sales & Growth Engine
States Manufacturing Corporation
dallas, tx
Compensation: 180.000 - 240.000

Forgent Power is seeking a Service Sales Leader to build and lead the service sales function across startups, commissioning, modernization, maintenance, spares, and training. This role will define strategy, establish a high-performing team, and drive bookings and margin growth nationwide, with 30-40% travel.

You will stand up a new service sales organization, implement processes, governance, and playbooks, and partner cross-functionally to align offerings with market demand in mission-critical

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Senior HR V&A Leader: M&A People & Integration
Accenture
irving, tx
Compensation: 120.000 - 210.000

Accenture is seeking a senior HR professional to lead V&A initiatives, partnering with deal teams across Accenture’s acquisitions ecosystem to design and implement HR solutions for integration. The role spans due diligence through integration, requiring broad HR program expertise, stakeholder management, and program leadership.

The position involves up to 25% travel within the U.S., with compensation aligning to role seniority and location.

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Director, Sales - Americas Central Region
Rocket Software
boise, id
Compensation: 140.000 - 196.000

Job Overview

The Director, Sales will lead a team of sales professionals who are charged with rapidly expanding our existing account base in the Americas Central Region. They are ultimately driving sales by focusing the team on high value opportunities and by developing the strategic selling skills of the team. This individual will drive the sales activity for the Rocket’s solutions into target client companies by partnering with key Rocket Sales executives, product management, marketing, and other key business executives.

Essential Duties and Responsibilities

  • Define sales processes and setup key operational metrics
  • Achieve overall team sales goals
  • Develop and maintain a strong team culture
  • Coach and motivate individual team members
  • Develop team members for current and future opportunities
  • Work with reps to develop and execute account strategies for new and increasing territory
  • Collaborate with other Rocket departments and sales teams to enrich business
  • Utilize Rocket’s CRM system, data, and sales methodology
  • Build and maintain executive level relationships within key accounts
  • Act as a role model and leader within the sales organization and promote a "can do" culture and positive environment, advise reps on accounts, answer questions, and provide assistance when necessary
  • Manage the region as a business with appropriate expense and budget controls

Required Qualifications

  • 10+ years of proven sales and sales leadership experience
  • Proven experience managing large accounts, achieving revenue goals, and managing sales strategies
  • A strong track record of sales management in both sales target attainment and people/team development
  • Demonstrated success in designing and implementing tactical sales initiatives
  • Strong, high-level relationship skills
  • The ability to thrive in a team selling environment
  • Coaching and mentoring skills

Salary and Compensation

Annual salary range for this position is between $140,000.00 - $196,000.00 gross before taxes.

This position is eligible for commissions in accordance with the terms of the company’s plan.

Benefits

  • Unlimited Vacation Time as well as paid holidays and sick time
  • Health and Wellness coverage options for Rocketeers and dependents
  • Life and disability coverage
  • Fidelity 401(k) and Roth Retirement Savings with matching contributions
  • Monthly student debt benefit program
  • Tuition Reimbursement and Certificate Reimbursement Program opportunities
  • Leadership and skills training opportunities

Equal Opportunity Employer Statement

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Accommodation Statement

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781‑577‑4321 or send an email to We will make a determination on your request for reasonable accommodation on a case‑by‑case basis.

Background and Reference Checks

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Legal Compliance Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Sales Director - Americas (West Coast)
iPiD
dallas, tx
Compensation: 120.000 - 240.000

Who We Are

iPiD empowers financial institutions, payment service providers, and enterprises with a single global API for Know Your Payee (KYP) verification—reducing fraud, reducing costs, staying compliant, and streamlining cross-border payments, globally.

We are a fast-growing fintech startup, founded by a global team of industry veterans from iconic organizations like SWIFT and Thomson Reuters. Supported by leading investors such as Monk's Hill Ventures, Jungle Ventures and Saison Capital, and guided by an advisory team featuring C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation.

Our team combines global expertise with local insights; we are present across key cities—including Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai.

Role Overview

As Sales Director, you will play a key role in driving business growth by identifying and securing new opportunities across the Americas, with a particular focus on accelerating business development and expanding our presence on the U.S. West Coast. This is a high-impact commercial leadership role for someone who thrives on building strategic relationships, opening new markets, and delivering revenue growth within the cross-border payments industry. Working closely with cross-functional teams, you will help shape our commercial strategy, strengthen customer partnerships, and drive sustainable growth across the region.

Core Responsibilities

  • Drive business development and sales growth across key U.S. West Coast markets, identifying new revenue opportunities and building strategic relationships with prospective clients and partners.
  • Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth
  • Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)
  • Understand the requirements of existing customers to ensure their needs are being met
  • Act to acquire new customers and manage client relationships (new and existing)
  • Collaborate with and coordinate diverse teams (product management, customer service etc.)
  • Build and maintain profitable partnerships with key stakeholders
  • Monitor performance of commercial activities using key metrics and prepare reports for senior management
  • Assist in setting financial targets and budget development and monitoring

Requirements

  • Strong academic background in engineering, business, or comparable experience
  • Result-oriented with at least 5 years of experience and a track record in the payment industry, preferably cross-border payments
  • Proven experience as commercial director or other relevant role in the Americas Region - USA, Canada, Latin America
  • Proven experience in sales and/or marketing and managing relationships with key clients
  • In-depth understanding of market research methods and analysis
  • Solid knowledge of performance reporting and financial/budgeting processes
  • Commercial awareness partnered with a strategic mindset
  • Excellent organizational and leadership skills
  • Excellent verbal and written communication skills in English, along with professional working proficiency in Spanish, with the ability to communicate clearly and confidently with both technical and business stakeholders.
  • Experience working in a globally distributed start-up or high-growth environment is a plus
  • Must be legally authorized to work in the United States

Benefits

What We Offer

  • Meaningful Impact - Play a key role in shaping the future of trusted cross-border payments and fraud prevention, helping solve critical challenges for financial institutions and businesses worldwide
  • Learn from experienced industry leaders - Join a team with deep expertise across payments, fintech and technology, and gain exposure to global customers and markets
  • Ownership & Growth - Join a fast-growing global fintech where your contributions are visible and valued, with the opportunity to participate in our Employee Stock Option Plan (ESOP) and share in our long-term success

Working in accordance with applicable laws, iPiD prohibits discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by national or local laws of the jurisdiction in which the applicant resides.

If you need assistance or request accommodation during the recruitment process, please contact

Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

To protect the interests of all parties, iPiD does not accept unsolicited resumes from a third party agency or search firm recruiters. Any unsolicited resumes sent to any iPiD employee, regardless of the means of transmission, will become the sole property of iPiD. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

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Director of Sales, Americas Central—Strategic Growth
Rocket Software
boise, id
Compensation: 140.000 - 196.000

Rocket Software is seeking a Director, Sales to lead a team focused on expanding the company's account base in the Americas Central Region. In this role, you will drive sales by enhancing team skills and developing strategic account strategies.

Ideal candidates have over 10 years of sales leadership experience and a proven record in managing large accounts and achieving revenue goals. The position offers a competitive salary range of $140,000 to $196,000 annually, plus commission.

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National Field Sales Leader
Thermomix® USA
dallas, tx
Compensation: 180.000 - 260.000

Thermomix USA seeks an experienced Sales Director to lead the national direct-selling field organization and drive sustainable growth across the U.S. You will shape the national sales strategy, recruit and develop large leader networks, and partner with Marketing, Finance, Legal, and Operations to deliver results.

In this senior role reporting to the CEO, you will inspire field audiences, define incentives, and ensure strong governance, accountability, and performance across the network.

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Director of Trust Growth & Client Integration
First United Bank and Trust
dallas, tx
Compensation: 120.000 - 150.000

First United Bank and Trust in Dallas, Texas, seeks a Director of Trust Strategy & Client Integration to enhance fiduciary services. The ideal candidate will have over 10 years in trust or wealth management and a strong network of estate planning professionals.

This role involves substantial business development work and requires the ability to build and maintain relationships. First United values growth and offers a unique opportunity to be a key architect in expanding its Trust platform in the Texas market.

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Hotel Sales Director: Revenue Growth & Strategy
Le Méridien St. Louis Downtown
st. louis, mo
Compensation: 90.000 - 130.000

Le Méridien St. Louis Downtown seeks a Director of Sales to drive revenue by setting ambitious goals, motivating a sales team, and applying proven strategies. You will lead profitability through a strategic plan, maximize market share, and push for targets with entrepreneurial spirit.

The role requires strong market insight, negotiation skills, and the ability to collaborate with hotel and corporate teams to deliver exceptional client experiences.

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Senior Director, Market Sales — Remote-First Real Estate
Homeward
dallas, tx
Compensation: 150.000 - 215.000

Homeward is seeking a Director of Market Sales to lead the Market Sales function by managing teams and driving results in the residential real estate market.

This leadership role requires a deep understanding of sales strategies, customer-centric practices, and the ability to drive performance while ensuring excellent client experiences. Ideal candidates will have extensive real estate experience and the ability to lead in a dynamic, high-volume environment.

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Head of Private Client Strategy & Wealth Growth
Busey
dallas, tx
Compensation: 140.000 - 193.000

Busey is seeking a Director of Private Client Strategy to lead strategic direction, growth, and performance for the Private Client division. You will drive deposit growth, deepen wealth relationships, and ensure alignment with the bank’s wealth management strategy to deliver high‑touch, integrated solutions for affluent clients.

The role requires deep private banking expertise, with responsibility for talent development, CRM utilization, and disciplined sales and service execution across Private

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Director of Legal Client Experience
Jones Networking
dallas, tx
Compensation: 120.000 - 155.000

Jones Networking is recruiting for a Director of Legal Client Experience to join an established and growing Personal Injury Law Firm in Dallas, Texas. This role focuses on creating an exceptional client journey from the moment a case is signed through final resolution

Our client welcomes hundreds of new clients each month and seeks a dedicated professional to ensure every client feels informed, supported, and valued throughout their experience with the firm. This individual will serve as a trusted point of contact, proactively strengthen client relationships, resolve concerns quickly, and help create an experience that clients are excited to share with others. The firm offers a competitive salary, excellent health benefits, generous PTO, a 401(k) plan, and additional employee perks.

Position Summary for the Director of Legal Experience:

The Director of Legal Client Experience will serve as the primary relationship manager for clients throughout the life of their case. This individual will proactively engage with clients, provide consistent support, and ensure concerns are addressed quickly and effectively. This role combines elements of client success, customer experience, account management, and service recovery. The ideal candidate is passionate about delivering an exceptional customer experience and has a proven ability to build trust, manage expectations, and turn challenging situations into positive outcomes.

  • Contact all new clients within 24 hours of signing to introduce yourself as an ongoing resource throughout their case journey.
  • Provide clients with direct contact information and establish a reliable communication channel.
  • Conduct periodic outreach and check‑ins to ensure clients feel informed, supported, and connected.
  • Monitor and respond to client concerns, questions, and feedback received through phone calls, emails, and text messages.
  • Serve as the primary escalation point for clients experiencing communication concerns or service issues.
  • Partner with attorneys, paralegals, and support staff to resolve concerns and improve the client experience.
  • Proactively identify opportunities to improve communication, satisfaction, and overall service delivery.
  • Maintain detailed notes regarding client interactions and resolutions.
  • Support post‑settlement client engagement efforts, including requesting online reviews and client feedback.
  • Help continue to strengthen the firm’s online reputation through outstanding service and positive client experiences.

Qualifications Summary for the Director of Legal Client Experience:

  • 3+ years of experience in a client‑facing role within a law firm environment is required.
  • Prior Personal Injury experience is ideal.
  • Strong understanding of the legal case lifecycle, including intake, treatment, litigation, settlement, and case closing processes.
  • Exceptional communication skills with the ability to build trust and rapport with clients from diverse backgrounds and circumstances.
  • Demonstrated ability to de‑escalate difficult conversations and resolve client concerns with professionalism, empathy, and urgency.
  • Strong emotional intelligence and active listening skills.
  • Highly organized with the ability to manage a high volume of client interactions and competing priorities.
  • Ability to work effectively with attorneys, paralegals, case managers, and support staff in a fast‑paced environment.
  • Experience utilizing case management systems, CRM platforms, and client communication technologies.
  • Strong problem‑solving skills and a proactive approach to improving the client experience.
  • Passion for delivering exceptional client service and maintaining long-term client relationships.

Compensation Summary for the Director of Legal Client Experience:

  • Competitive compensation package commensurate with experience and expertise.
  • Comprehensive medical and dental insurance options.
  • Generous paid time off program in addition to company-observed holidays.
  • 401(k) retirement savings plan.
  • Exceptional work‑life balance with a 34‑hour work week and early office closure every Friday.
  • Convenient access to an on‑site fitness center located within the building.
  • Collaborative, team‑oriented culture dedicated to providing an exceptional client experience and achieving outstanding results for injured clients.

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