Rent Responsibly, Inc.
Compensation: 28.000 - 55.000
Executive Director/Operations Manager – Part-Time, New Mexico-Based (WFH)
Rent Responsibly is an education and community‑building platform for short‑term rental operators as well as an association management service provider to short‑term rental associations around the country.
The Executive Director or Operations Manager (title dependent upon experience) will support our client, the New Mexico Short‑Term Rental Association (NMSTRA), to lead its revenue growth, member engagement, operations, and advocacy initiatives. This part‑time role is ideal for a self‑managed go‑getter who can balance ambition and creativity with hands‑on execution.
About the New Mexico Short‑Term Rental Association
The New Mexico Short‑Term Rental Association (NMSTRA) is the statewide voice for short‑term rental hosts and property managers, advocating for fair, balanced policies and protecting property rights throughout New Mexico. Founded as the Santa Fee Short‑Term Rental Alliance, NMSTRA grew into a unified organization supporting tourism and local businesses across the Land of Enchantment. The association is dedicated to strengthening the short‑term rental community by fostering collaboration, promoting responsible practices, and ensuring that members have the support they need to thrive.
NMSTRA is powered by a passionate, community‑minded board that brings a uniquely New Mexico blend of creativity, authenticity, and determination to their work. Deeply invested in their state and its people, the board balances collaboration and fun with a strong commitment to advocacy and action. They strive to build a connected community and ensure short‑term rental owners have a meaningful voice, now and in the future.
This role starts part‑time and may expand based on the organization’s growth.
The Executive Director or Operations Manager will report to Rent Responsibly’s Director of Alliance Operations and the board of NMSTRA. This position is work‑from‑home and will average 45 hours per month. Applicants must be based in New Mexico. The position will start in September.
Candidates without executive director experience will start as an Operational Manager and, with success in the role, receive training and professional development to become an Executive Director.
Primary Responsibilities
- Revenue Growth and Retention: Includes memberships, sponsors, donations, and the development and management of additional revenue opportunities.
- The planning and management of virtual and in‑person events, including capturing polished photo and video content for future use.
- Posting and engaging with followers on social media.
- Engaging with members inside the member portal.
- Developing and sharing new member benefits.
- Email Communications: Includes emails to members and subscribers, including but not limited to a monthly newsletter, advocacy alerts and regulatory updates, event registration promotion, news, and sales promotions.
- Leadership meeting management: Includes agenda preparation, meeting facilitation, action item tracking and follow‑up, execution of meeting directives, meeting reminders, and meeting scheduling.
- Inbox management: Includes email inbox, social media direct message inboxes, and the member portal direct message inbox.
- Liaise with Rent Responsibly’s association support team.
Secondary Responsibilities
- Local news monitoring and media relations: Includes tracking important news developments, managing inbound and outbound connections with reporters, and preparing board members for media opportunities.
- Legislation and Issue Tracking: Includes monitoring of the regulatory dashboard and alerts (provided by Rent Responsibly), monitoring other regulatory sources, and keeping a pulse on local/state conversations.
- As‑Needed Responsibilities:
- Program and campaign development, such as surveys or election engagements.
- Liaise with chapters (if applicable in the future).
- Board member and volunteer recruitment, application management, and onboarding.
Candidates with qualified experience in the following may also be asked to help with:
- Board Guidance (where appropriate): Includes upholding bylaws, strategic input, operational efficiency and effectiveness, and idea generation.
- Financial clerical needs (with the Treasurer)
- Annual reports.
- Tax document support.
- Orders and payments.
- Reimbursements.
- Basic budgeting and transaction tracking.
- Sponsor payment collection.
Rent Responsibly will provide training and support for all systems and technology deployed with NMSTRA.
** While this role may support the NMSTRA board and treasurer with clerical tasks, the NMSTRA board is responsible for all compliance with financial, tax, and other applicable laws and 501(c)(6) requirements.
Required Experience and Qualifications
- You are based in New Mexico.
- You have a minimum 2 years of experience as an executive director or other related work with a nonprofit or volunteer‑based organization, such as operations management or project management.
- Your communication style is polished, kind, clear, and responsive, and you know how to communicate with different personas across different platforms, especially social media.
- You are passionate about building and expanding a mission‑driven membership organization, with a proven track record of growing and retaining membership and generating other revenue.
- You’re a team player with a can‑do spirit.
- You are adept at managing your time. You meet deadlines and execute with excellence (not perfection). You’ve got strong organizational abilities and attention to detail.
- You are reliably self‑managed. If you are accountable for something, you will get it done without being reminded, and nothing will fall through the cracks.
- You are familiar with Slack, Google Workspace, HubSpot, and Hivebrite community management software, or you’ve used similar tools and are comfortable with learning to use to these platforms.
Bonus Skills/Experience
- A well‑connected network of policymakers in New Mexico, or the ability and enthusiasm to build new policymaker relationships.
- Experience in the short‑term rental industry and/or short‑term rental regulations.
- Experience with non‑code website management and content updates.
- Comfort working with small, fast‑moving teams. You’re not shy about stepping into an evolving role and are excited about building the role as we go.
- You sometimes enjoy playing a coach‑like role and spotting opportunities to offer advice or guidance to clients. Similarly, you’re tech‑savvy but comfortable working and supporting those who are not.
- You don’t shy away from making processes more efficient or creating new processes from scratch when needed.
- You don’t mind recurring tasks and projects and relish the opportunity to improve them with each iteration.
- You’re OK with and even excited to step outside your comfort zone.
What It’s Like to Work for Rent Responsibly
Rent Responsibly is a 100% remote team. We collaborate daily through Slack and Google Workspace. We don’t measure our days from 9 a.m. to 5 p.m. but through productivity and execution. Our teammates must be self‑directed and have (or be able to create) the ideal remote work environment for themselves.
We are a small but nimble and enthusiastic team, so those who are willing to jump in with both feet on team projects, wear multiple hats, and then switch those hats on the fly will be happiest here. We invest in our teammates’ growth, too, including professional development resources and opportunities to take on higher roles as the company grows.
Rent Responsibly is an Equal Opportunity Employer
We believe in tables where everyone has a seat and a voice. That starts with us.
Rent Responsibly is proud to be an equal‑opportunity workplace, and we encourage people of all backgrounds to apply. Your race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression do not matter to us; only your merit, passion, and kindness do.
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