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Billing Call Center Representative

IDX Coppell TX Site - Coppell, TX 75019

Overview

Level Experienced Position Type Full Time Education Level High School Category Biotech

Description

Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology.

Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform.

Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike.

Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company.

Summary of Position

The Billing Call Center Representatives are responsible for answering 80 100 inbound calls per day from patients, doctor's offices, and insurance carriers using multiple resources to resolve inquiries while on the phone. Position requires a high degree of public and professional contact. This is a fully on-site position at our offices in Coppell, TX.

Key Job Elements

• Answers 80-100 inbound calls per day from patients, doctor's offices, and insurance carriers.
• Utilizes expert problem solving and customer service skills to respond to and resolve complex billing inquiries and problems, including the handling of irate patient calls.
• Uses multiple systems and the internet to research, troubleshoot and resolve problems in order to address patient complaints.
• Ability to quickly access the needs of the caller and adapt self to address those needs, maintaining a courteous manner at all times.
• Collects payments from patients for outstanding balances.
• Processes adjustments to accounts when applicable.
• Accurately and concisely document patient, doctor's office, and insurance carrier feedback, call summary, and any resolution provided during each call.
• Identifies trends and takes action to help prevent customer dissatisfaction.

Qualifications

Knowledge/Experience

• High School Diploma or GED
• Three to five years of relevant work experience in a high-volume healthcare billing/admissions/customer call center.
• Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
• Ability to work in a fast-paced, deadline driven environment.
• Maintain a high standard of discipline and professionalism.

Environment

Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

Vehicle Buyer - Auto Acquisition Specialist

Are you ready to take your passion for the auto industry to the next level? Vehicle Fleet Services, the remarketing, fleet, and wholesale division of Drive Holding Corporation is seeking an energetic and motivated Vehicle Buyer - Auto Acquisition Specialist to join our team full-time. This position requires our agents to search for active dealership/fleet owned vehicles that need to be sold at wholesale marketplaces along with seek after private party vehicle purchase opportunities in your assigned area. Read on to learn more!

This inventory acquisition and remarketing position is commission-based. You will be paid a designated flat rate per vehicle that is remarketed through wholesale channels, in addition to receiving compensation for private party and non-traditional auction-sourced vehicles.

We give our buyers the tools, support, and freedom to maximize their earnings potential. With a performance-based pay structure and unlimited opportunities to source new inventory, your earnings potential is unlimited- $7,000 to $10,000+ per month is the expectation for steady performance, with top performers surpassing $10k regularly!

WHAT DOES A VEHICLE BUYER - AUTO ACQUISITION SPECIALIST DO?

As a Vehicle Buyer - Auto Acquisition Specialist for Vehicle Fleet Services, you are an invaluable member of our team. Each day, you work to build a book of business by adding valuable B2B clients to our roster. You will be required to source and achieve target goals related to private party vehicle acquisition metrics. You also work closely with auction personnel and upper level management to strengthen relationships and ensure successful transactions for our clients.

In addition, you provide wholesale liquidation consulting to clients. With access to all national auction databases and appraisal systems, you help our clients maximize their returns on vehicles that are no longer needed. As a people person and someone who is passionate about the auto industry, you enjoy building relationships with our clients and enjoy the fast pace of the auction and online trading platform atmospheres!

YOUR HOURS AS A VEHICLE BUYER - AUTO ACQUISITION SPECIALIST

In this auto sales position, you work flexible full-time hours, depending on the season and workload. No weekend work will be needed!

WHAT YOU NEED TO BE SUCCESSFUL

To be successful in this auto sales role, you'll need strong communication, negotiation, and sales skills. We're also looking for someone who thrives in a fast-paced auction environment. You'll also need to have great interpersonal skills and the ability to work well with a variety of personality types. To be considered for this role you must meet these preferred qualifications:

1 year Wholesale / Auto industry auction experience is required Knowledge of wholesaling, appraisal experience, auctions required Auto industry buyer experience would be a plus

JOIN US!

If you would enjoy working with auctions and feel that this is the right auto sales job for you, don't wait - apply today to join our team. We make it incredibly easy with our initial 3-minute application. We look forward to hearing from you!

Position Summary

Packs member orders into boxes and transfers items to a separate cart for cashiers. Performs cleanup, cart retrieval, merchandise restocking and runs for items as directed.

We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.

Automotive Service Advisor/Sales

Turn Great Customer Service Into a High-Impact Career

If you enjoy helping people, building trust with customers, and working in a fast-paced environment, the Sales & Service Advisor role at Sun Auto Tire & Service offers an opportunity to grow your career while making a real impact every day.

Sun Auto Tire & Service, a nationwide leader in automotive services. From coast to coast, we're committed to integrity, excellence, and developing our people.

As a Sales & Service Advisor, you will be the primary point of contact for customers helping them understand their vehicle needs, recommending solutions, and ensuring a smooth and professional service experience from start to finish.

This role is ideal for individuals who enjoy customer interaction, sales, problem-solving, and working as part of a team.

Incredible pay, endless potential:

$16.00/Hr. $20.00/Hr. + Commission watch your income growuncapped commission means the sky's the limit!

Benefits:

• Closed Sundays Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement!!!

Principal Duties and Responsibilities:

• Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
• Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
• Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
• Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
• Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
• Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
• Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
• Track all new returns, core returns and warranty parts for individual customers
• Other duties as assigned

Qualifications:

• High School Diploma or equivalent
• Must be at least 18 years of age
• Prior experience as a Service Advisor is highly preferred, but not required
• Professional appearance and proven ability to work in a process driven environment
• Possess valid driver's license
• Ability to work a minimum of five days, including Saturday

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Independent Contractor Agent Position

Are you extroverted and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an independent contractor agent for State Farm may be the career for you! State Farm agents only market State Farm insurance products and financial services.

Responsibilities:

• Establish relationships with clients and follow up with clients as needed.
• Use a client-centered and needs-focused review process to educate clients about insurance options.
• Develop potential clients, schedule appointments, identify client needs, and market appropriate products and services.

As a team member, you will receive:

• Retirement options
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Potential for growth/opportunity for advancement within my agency

Requirements:

• Interest in marketing products and services based on client needs
• Excellent communication skills: written, verbal, and auditory
• People-oriented
• Detail-oriented
• Proactive in problem-solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish preferred

If you are motivated to succeed and can see yourself in this position, complete our application. We will contact you about the next steps in the interview process. This position is with an independent contractor agent for State Farm, not with State Farm Insurance Companies. State Farm agent employees must be able to successfully complete any applicable licensing and training program. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $40,000.00 - $55,000.00 per year.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Cheltenham, PW and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Georgia Needs a Dermatologist 40 Minutes From Atlanta

Suwanee, Georgia is an ideal community for physicians seeking a blend of excellent professional infrastructure and a high quality of life. Outside of work, physicians enjoy a vibrant, award-winning community boasting excellent schools, extensive parks and trails like George Pierce Park and Suwanee Creek Greenway, and regular family-friendly events.

Key benefits include:

• Sign-on bonus, relocation assistance, and loan repayment
• Life insurance, medical benefits, a retirement plan, and malpractice with tail coverage
• Must be board certified or board eligible in dermatology
• Brand-new service line
• Flexible scheduling at a physician-owned practice
• Immediate internal referrals; high patient volume
• Minimal phone-only call
• Must be comfortable being the only dermatologist on site

Caregiver Position

Join our work family!

No experience required.

Arcadia Home Care and Staffing is hiring immediately for Caregivers in your area! This rewarding position provides consistent, flexible full time/part time hours to accommodate your personal needs, while providing a great career with a growing, innovative industry leader. If you have a drive to help others, and you are looking for a meaningful, fulfilling, independent career with an organization that encourages and supports your contribution, we invite you to join our team.

Arcadia Home Care and Staffing Benefits:

• Offering DAILY PAY
• Flexible schedule - Full time and Part time opportunities
• Making a difference in the world
• Rewarding work
• Home Care Professional experience
  • It's a good stepping stone if interested in Healthcare
  • Looks great on a resume!

Caregiver Responsibilities:

• Assisting with personal care (bathing, dressing, grooming, toileting)
• Assisting with ambulating, transfers and range of motion.
• Home support (light housekeeping, vacuuming, dusting, washing dishes)
• Preparing and serving meals
• Medication reminders

Caregiver Qualifications:

• Able to pass a criminal background check
• Reliable transportation.
• Reliable, energetic, self-motivated and well-organized