Field Trainer
Hertz
Atlanta, GA
Field TrainerA Day in the Life: As a Field Trainer, you will deliver dynamic, in-person learning experiences that support new hire onboarding and ongoing development. Your responsibilities include facilitating training in areas such as new hire, customer experience, sales, and leadership, development, ensuring programs are engaging, practical, and aligned with business objectives.You'll collaborate closely with local leadership on class scheduling driven by hiring needs, local performance metrics, and operational goals. In this role, you'll maintain certifications across multiple programs, including new hire onboarding for various lines of business, customer experience, sales, safety, leadership development, and coaching and performance support.By supporting North America Operations learning initiatives, you will play a critical role in driving new hire success, improving customer satisfaction, enhancing employee engagement, and fostering overall organizational growth.Company car provided for work and personal use.The salary range begins at $65,000.What You'll Do:Deliver high-impact, in-person training sessions at field locations using strong facilitation and engagement techniquesCollaborate with site leaders to drive a learning agenda aligned with operational needs and goalsIntegrate training content with real-world field experiences to enhance relevance and retentionServe as a learning coach both during and after training, reinforcing concepts and supporting on-the-job applicationPartner with field leadership to identify skill gaps and recommend targeted development solutionsUse blended learning approaches, including hands-on demonstrations and coaching, to meet diverse learning needsPromote best practices in learning and development across all field-based training initiativesCollaborate with the Global Learning team on cross-functional projects and field-specific learning activitiesProvide technical support during virtual and on-site training sessions, including troubleshooting access and system issuesEnsure consistency in delivering new-hire training agendas and fostering engagement in both virtual and on-site formatsFacilitate training across various departments (e.g., RAC, HLE, Customer Care) as assigned and certifiedEvaluate training effectiveness through observation, feedback, and performance metrics to measure ROI and learning impactContinuously assess and provide actionable feedback on training content, delivery methods, and team processes that maximize training effectivenessWhat We're Looking For:3years' experience in Learning & Development and/or Field Operations, field operational experience preferredAbility to work a flexible schedule and travel up to 25% for on-site training delivery and team collaborationSkilled in delivering clear, engaging presentations and facilitating interactive training sessions that inspire participation and maximize learning for diverse audiencesProficiency with Microsoft O365 tools and familiarity with learning platformsAbility to collaborate with internal and external stakeholders across multiple functions and locationsAbility to influenceFlexible and adaptable; ability to work effectively in ambiguous situationsExcellent verbal and written communication skillsResults driven, ability to make decisions and help solve problemsAbility to drive process and organizational change.Ability to motivate teams and keep a positive attitude in a fast-paced environment.Ability to work under minimal supervision with a goal-oriented mindset.Ability to see the big picture and leverage critical thinking and decision-making skills.Excellent organization, time management, delegation, and prioritization skills.What You'll Get:Up to 40% off the base rate of any standard Hertz RentalPaid Time OffMedical, Dental & Vision plan optionsRetirement programs, including 401(k) employer matchingPaid Parental Leave & Adoption AssistanceEmployee Assistance Program for employees & familyEducational Reimbursement & DiscountsVoluntary Insurance Programs - Pet, Legal/Identity Theft, Critical IllnessPerks & Discounts Theme Park Tickets, Gym Discounts & moreThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran.
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