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Job Description Summary

#LI-Hybrid

Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient‑centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a Customer 360 operating model.

Reporting to the Executive Director, CRM Product Strategy, this role acts as the central authority on value measurement and partners closely with Finance, Commercial, Operations, and CRM delivery teams to ensure CRM is a strategic growth and efficiency driver for the US organization.

The Director, Product Strategy – Value Realization is responsible for quantifying the impact of CRM investments and ensuring Novartis realizes clear, measurable business value from CRM capabilities. This role defines success metrics, builds value frameworks, and establishes processes that link CRM investments directly to productivity, usability, and commercial outcomes.

This position will be located at the East Hanover, NJ site and will not be able to work remotely. The role requires 15% travel as defined by the business (domestic and/or international).

Job Description

Major Accountabilities

Value Definition & Measurement

• Define and operationalize KPIs, OKRs, and success measures at the portfolio, program, and capability level
• Build methodologies to quantify productivity savings (time, cost, effort reductions) driven by CRM capabilities, AI/agentic solutions, automation, and workflow optimization
• Create usability‑performance frameworks to measure user experience, adoption quality, and time‑to‑value
• Establish baseline benchmarks and target states to track measurable improvement over time

Value Realization & Portfolio Influence

• Build and maintain CRM value realization framework that informs prioritization and resource allocation decisions
• Partner with Finance to ensure value assumptions, productivity gains, and ROI projections are recognized and audited
• Develop business cases that clearly quantify expected value and align to enterprise commercial objectives
• Provide evidence‑based recommendations to influence roadmap sequencing and investment decisions

Cross‑Functional Leadership & Analytics Partnership

• Lead cross‑functional working sessions with Sales, Marketing, Medical, Patient Services, Operations, Strategy, IT and Finance to identify, validate, and track value opportunities
• Partner with IDS analytics and data teams to design, execute, and industrialize value measurement models and reporting
• Collaborate with the Product Vision and Platform Roadmap teams to ensure roadmap decisions are grounded in measurable business outcomes
• Drive organizational alignment around value‑based prioritization and transparent reporting
• Engage in matrix leadership across business, IT, and commercial teams without direct authority

Reporting & Communication

• Develop dashboards and reporting mechanisms to communicate progress against value KPIs and OKRs
• Present measurable value, productivity impact, and insights to executive leadership
• Serve as a trusted strategic advisor for CRM value across the US Enterprise organization

Novartis seeks an accomplished product strategy and business analytics leader with demonstrated success in defining success metrics and quantifying value from CRM and enterprise systems. The ideal candidate brings strong business acumen, executive presence, and the ability to translate complex analysis into clear, actionable decisions.

Essential Requirements

• Bachelor’s degree required; Master’s degree, MBA, or advanced analytics background preferred
• 7+ years in product strategy, business analytics, consulting, value realization, or enterprise performance roles
• Demonstrated success defining and operationalizing KPI/OKR frameworks for complex CRM programs and implementation
• Experience quantifying productivity savings and building ROI frameworks for CRM investments
• Strong understanding of CRM platforms (Salesforce, Veeva) and commercial operations
• Excellent analytical skills with the ability to translate complex data into strategic insights and clear executive recommendations
• Demonstrated ability to use data‑driven insights to shape investment decisions, prioritize initiatives, and challenge assumptions with senior stakeholders
• Proven matrix leadership experience within complex, cross‑functional life science environments
• Knowledge of the pharmaceutical industry, including sales, medical, patient services, access and marketing operations and the dynamics of the US commercial environment

Novartis Compensation Summary

The salary for this position is expected to range between $185,500 and $344,500 per year.

The final salary offered is determined based on relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance‑based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US‑based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time‑off package including vacation, personal days, holidays and other leaves.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e‑mail to or call +1(877)395‑2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

$185,500.00 – $344,500.00

Skills Desired

• Agility
• Brand Analysis
• Brand Awareness
• Commercial Excellence
• Cross‑Functional Collaboration
• Customer Engagement
• Customer Experience
• Customer Insights
• Data Strategy
• Digital Marketing
• Go‑To‑Market Strategy
• Healthcare Needs
• Healthcare Outcomes
• Influencing Skills
• Inspirational Leadership
• Launch Products
• Marketing Strategy
• Media Campaigns
• People Management
• Product Marketing
• Product Roadmap
• Return on Investment (ROI)
• Stakeholder Engagement
• Stakeholder Management
• {+ 2 more}

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An innovative artificial intelligence firm based in San Francisco seeks a Data Partnerships Lead to oversee the entire data procurement process for model training. The role requires collaboration with research teams to identify data needs, negotiations with data vendors, and managing delivery quality. Candidates should have a degree in a relevant field and experience in data pipelines and operations. Compensation ranges from $175,000 to $475,000, along with generous benefits.
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Overview

Job Title: Little Caesars General Manager

The Little Caesars General Manager will report to the District Manager of Food Services. The General Manager will have primary day-to-day responsibility for planning, implementing, managing and controlling all operational activities of Little Caesars operations. This position will oversee restaurant operations including product production, inventory, personnel, sales, marketing and financial performance. The role will ensure the facility is operated within operational guidelines established by Jennifer Leggett, Director of Marketing & Food Services, and Little Caesars Corporate.

Qualifications and Requirements

• A minimum of a High School Diploma.
• Minimum 3 years of management experience in a QSR restaurant facility.
• DRESS CODE: Business Casual or Uniform required by QSR.
• Must be detail-oriented.
• Must have excellent customer service and employee relations skills.
• Must be able to perform under pressure in high-volume situations.
• Must be capable of standing for long periods of time.
• Ability to lift up to 50 pounds.
• Must be able to work in and out of different temperature ranges.

Personal Attributes

Handle yourself in a professional manner with a positive attitude and always exhibit good manners. Be engaged and focused on the business. Be willing to devote the time needed to be successful. Treat co-workers the way you want to be treated. Communicate well and work with management to accomplish its goals. Be willing to accept and embrace change. Give honest opinions to management while also being willing to follow management’s decisions when their direction is different than yours. Promote and act in a manner that projects a positive image. Manage multiple tasks at once. Be well organized and able to handle multiple priorities. Be self-motivated and able to work efficiently without direct supervision. Strong interpersonal skills, the ability to communicate and manage well at all levels of the organization and with staff at remote locations are essential. Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses. Strong analytical skills and experience interpreting a strategic vision into an operational model. High level of integrity and dependability with a strong sense of urgency and results-orientation. Must be able to supervise and motivate employees. Adhere to and promote the Company’s Core Values.

Essential Functions/Job Duties

• The position is required to attend and pass all Little Caesars management training sessions.
• Must be able to participate in / facilitate any meetings within the Little Caesars facility.
• Provide oversight and manage all areas of the restaurant and be able to make final decisions on matters of importance.
• Monitor and review month-to-month and year-to-year financial comparisons with margin analysis on the business unit with your District Manager and/or Director of Marketing & Food Services. Identify areas of weakness or opportunities for improvement.
• Look for ways to cut costs and improve productivity.
• Always look for ways to increase gross profit and minimize waste.
• Implement scheduling to ensure the site is properly staffed for all day parts and sales volumes.
• Staff, train and develop managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews.
• Work with your District Manager to maximize sales and efficiencies.
• Work with your District Manager to manage inventory.
• Work with your District Manager to direct and oversee all aspects of the Little Caesars site.
• Respond to customer complaints promptly and effectively to maintain customer satisfaction.
• Collaborate with your District Manager and the Director of Marketing & Food Services to establish and maintain strong relationships and develop programs for training Store Managers to execute the plan as expected.
• Ensure effective internal controls and compliance with all local, state, and federal laws and rules (e.g., Health Departments).
• Work with Safety Director to ensure a safe environment for customers and staff.
• Ensure proper signage is in place at the proper time for all advertising promotions.
• Schedule and oversee all store inventories and address inventory issues with plans of action to correct and minimize them.
• Ensure guest service in all areas meets company standards and strive to be #1 in Customer Service.
• Provide oversight to ensure all employees follow company policies and procedures.

Accountability

Manage the entire operation of the food service facility through the development and growth of staff, sales, and profitability to meet goals established by management. Ensure the restaurant complies with established company standards, policies, and procedures. Maintain a positive working relationship with all employees to foster a cooperative and productive working climate that maximizes morale, productivity, and efficiency.

Pay/Bonus/Benefits/Work Schedule

• Weekly Salary: Based on experience
• Incentive Plan: The VP, CFO, and the Director of Food Services will develop an Incentive Plan for the Little Caesars General Manager, starting in the first full quarter of employment.
• Retirement Plan: The Company has a 401k & Profit Sharing Plan with a 6-month waiting period to participate; company match details can be discussed.
• Employee Health Insurance: The Company provides part of the employee’s health insurance; immediate family members can be added with the employee covering the cost. Details provided by HR.
• Work Schedule: The Company expects 50 hours per week, with potential variations based on sales volume. Some weeks may require more time.
• Vacation: 1st year – 5 days; 3rd year – 2 weeks. Further details in the Employee Handbook.
• Sick Leave: 1st year – 5 days; accumulate up to 15 days. Further details in the Employee Handbook.
• Company Handbook: See the Employee Handbook for other policies and procedures.

This Job Description covers many items expected from our Little Caesars General Manager. It is not all-inclusive and the company reserves the right to modify or change this description at any time.

Job Type: Full-time

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A leading pizza company is seeking a General Manager for their Bloomington location. You will oversee daily operations, train your team, and support store goals in a fast-paced environment. Ideal candidates are self-driven and possess strong leadership abilities. The position offers a competitive salary ranging from $55,000 to $95,000 annually and opportunities for growth in a successful franchise network. Join the #1 pizza company today and make a difference!
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A leading media agency is looking for an SVP, Strategy to provide superior media strategies tailored to clients. The candidate will establish a regional leadership role, be the primary client contact, and guide the development of strategies across North America. This position requires a minimum of 10 years of media experience, strong client service, and communication skills, along with the ability to adapt strategies for evolving client needs. Flexible benefits and a competitive compensation range of $180,215-$245,000 are offered.
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An early childhood education organization in Chelsea, Massachusetts is seeking a Bilingual Family Partner. In this role, you will connect families, educators, and community partners by assisting families in accessing resources, setting developmental goals, and navigating support systems for their children. Candidates should hold an Associate’s Degree in a related field and be bilingual in Spanish and English. This position offers competitive wages and opportunities for career growth.
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A leading alternative asset management firm is seeking a Chief Operating Officer to support strategic planning, risk oversight, and operational execution. The ideal candidate will have 10-12 years of experience in investment-related roles, strong analytical skills, and a collaborative mindset. This position offers a competitive salary range of $190,000 – $250,000, and candidates will be part of a culture committed to excellence and teamwork.
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A leading restaurant franchise in Oklahoma City is looking for a General Manager to lead operational excellence and team performance. The ideal candidate should have a strong background in the Food/Hospitality industry and be skilled in managing high-volume establishments. Responsibilities include enhancing customer satisfaction, managing daily operations, and driving sales growth. This full-time position offers a comprehensive benefits package, making it an exciting opportunity for passionate leaders seeking to make an impact.
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LOCATION:

U.S. locations – remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment.

OVERVIEW

Our ideal person is an established medical researcher with clinical experience, and you have a vision and insight of how GenAI capabilities can transform medical research. You will formulate innovative a product for medical research using GenAI and LLM, implement new technology applications to Ovid, and support the growth of Ovid online business and Journal publishing. You will play an instrumental role in Ovid re-platforming and development of Ovid.com to capture GenAI enabled market opportunities in agentic medical research to sustain Ovid subscription businesses, enhance and extend the Ovid brand, manage intellectual property from development, and foster targeted business and technology partnerships. You will represent Ovid and communicate its applications of GenAI and LLM in industry events, conferences, and other marketing channels.

DUTIES

• Function as a thought leader and a GenAI product evangelist both internally and externally communicating vision, product positioning, and Ovid brand.
• Support the business during adoption of transformational GenAI technologies to the business and Ovid product platforms.
• Guide team of product managers, SMEs, AI data scientists, AI engineers, and matrixed development resources to turn technological capabilities, market and customer insights, competitive intelligence, and industry dynamics into a rolling platform roadmap with agility to achieve and exceed key business goals.
• Manage rapid experiments with new GenAI technologies and Ovid content to identify new product concepts, research tools, and designs of prompts and rubrics for development for Ovid.com.
• Help conduct customer research, contextual inquiry, market segmentation, market research, and strategic partnerships to develop a deep understanding of both emerging and evolving market needs triggered by GenAI and LLM.
• Collaborate with leaders in Health Research, WK Health, and the WK technology organizations to establish consistent product management discipline in the era of GenAI.
• Ensure steady process of transfer of advanced technology research (GenAI, LLM & SLM, machine learning, text & data mining) into core product development roadmaps.
• Contribute to the annual WK corporate planning and financial planning, revenue forecasting and market strategies for Health Research
• Provide assistance to GenAI technology partnership development, content licensing, and M/A.
• Ensure availability of the right GenAI skills and capabilities in the product management team to deliver product developments.

QUALIFICATIONS

Education:

Doctor of Medicine (MD) and residency required; additional graduate level degrees a plus

Required Experience:

• Minimum 3 years in medical and clinical practice
• minimum 5 years in medical and clinical research, including published articles in peer-reviewed journals (PI experience a plus)
• Minimum 3 years in technology applications to medical research or clinical practices
• Demonstrated success as a medical researcher and an AI expert in formulating product strategy, product development, and workflow solution design to achieve business goals.

Preferred Experience:

• Experience in medical and clinical practice, medical and clinical research, and product development using GenAI technologies.
• Expertise in creating and implementing product strategies by leveraging GenAI technologies.
• Commercial minded thought leader that integrates medical research expertise, knowledge of GenAI technologies, and external market insights into product success.
• Strong perspective on GenAI and LLM and their potential impact on medical and clinical research in the future.
• Knowledge of GenAI and LLM, skillful in using them in daily work ranging from clinical practice to medical research.
• Experience in agent development and agentic workflow design, including hands-on prompt engineering and rubric setup.
• Familiar with established product development processes from concept to post-launch such as Lean Development or SVPG or Objective & Key Results (OKR), including working with medical and clinical experts and users.
• Collaborative team player with excellent verbal, written and interpersonal communication skills and attention to detail.
• Knowledgeable in website structure, design, and development.
• Ability to thrive in a fast-paced environment and work on multiple projects effectively.
• Some exposure or experience in developing and leading the execution of go-to-market plans.
• Ability to perform well in customer-facing presentations and understand the sales process.
• Experience in representing a leading product organization in industry events and conferences as speaker, keynote, and panelist.

TRAVEL:

Domestic and international travel approximately 10-15% of work time.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$151,700.00 - $270,950.00 USD

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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A leading Aesthetic clinic in California is seeking a Registered Nurse for an Aesthetic Injector role. This position requires a commitment to the highest medical standards and involves performing patient evaluations and aesthetic services such as dermal fillers and medical-grade chemical peels. The ideal candidate will have proven nursing experience and knowledge of aesthetic care methods. This role offers an annual salary range of $75k to $125k, with a strong emphasis on patient well-being and safety.
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A leading senior living operator is seeking compassionate Care Partners in California to support residents' daily living needs in Assisted Living and Memory Care. You will provide personal care, assist with meals, and communicate changes in residents' conditions to ensure safe, high-quality care. The ideal candidate should have a high school diploma, at least one year of caregiving experience, and strong interpersonal skills. This role offers a supportive environment with multiple benefits, including medical coverage and generous PTO.
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General Manager

Job Locations

US-CA-Lodi

ID:

Position Type: Regular Full-Time

Overview

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.

Responsibilities

MV Transportation is seeking a General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets its financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

• 5 years public transit experience
• Transit Management Cert (desired)
• College degree or equivalent business management experience.
• Management experience required.
• Must have five years of public transportation experience (three years supervisory), and completion of a Transit Management Certificate (or equivalent) desired.
• Must have labor/union(s) negotiations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilities based upon individual contract requirements.

Starting salary range: $114,000 - $136,000

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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Proprietor

Primary Objective :

The Proprietor, under the leadership of the Director of Operations, is responsible for the overall operation of the restaurant. Core responsibilities include performance, guest satisfaction, increased sales and profitability, while actively ensuring the restaurant meets financial and operating goals.

At Ted’s our Proprietors don’t have a buy-in but are empowered to make a difference and lead their business.

Core Responsibilities:

People

Proprietors are accountable for ensuring our team members effortlessly deliver “Big Sky Moments” to every guest while our fellow managers are delivering the same to our team members. They set clear expectations through providing direction and honest feedback that offers praise, performance improvement and career development. After all, The Big Sky is the Limit.

• Recruitment and Retention
• Training and Development
• Supervision and Leadership

Sales

As an active member in their community, Ted’s Proprietors function with an ownership mentality. They go above and beyond to maintain the quality and consistency our guests crave (no compromises, no short-cuts, no matter what).

• Sales Growth
• Guest Service
• Quality of Operations

Profits

They’re business savvy, setting their annual budget and managing their live P/L statement weekly. In partnership with their Culinary Manager/Chef & FOH Manager, our Proprietors uphold all standards of operational excellence.

• Profitability
• Financial Reporting

REQUIREMENTS

• 5+ years as a General Manager, Managing Partner or Assistant General Manager
• Polished casual, upscale or fine dining experience (preferred)
• Sustainable operational results with solid job history
• Stellar business acumen – managing a P&L, scheduling, ordering/inventory
• Enjoys hands-on leadership in a scratch kitchen restaurant

Essential Physical Requirements:

• Withstand temperatures of 30 degrees to 100 degrees Fahrenheit.
• Moves throughout the restaurant for extended periods of time (up to 10-12 hours a day).
• Lifts and carries items weighing up to 75 lbs. for distances of up to 10 ft.

Ted’s Montana Grill is proud to be an Equal Opportunity and e-Verify employer.

HOSPITALITY

We take great pride in ensuring all guests receive a warm and memorable experience leaving them feeling better than when they came in. From a bowl of half sours to our two-dollar bills, we empower each team member to deliver Big Sky Moments in ways that are natural and effortless to Ted’s and our guests.

THE EXPERIENCE

Our restaurants represent classic saloons of the 19th century where cattlemen and land barons found a little relaxation after a hard day’s work.

SUSTAINABILITY

We believe in leaving a better world for future generations. You’ll see this in our commitment to local growers, the paper straws, the Boraxo soap in our restrooms and sustainable choices in our kitchen operations.

We are steadfast in our commitment to people, product and prosperity. Ted’s Montana Grill develops and encourages people to become leaders and engage the hearts and minds of our teams.

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Overview

The General Manager - Public Safety Vehicle Builds is responsible for leading all aspects of operations, sales alignment, and financial performance for a vehicle upfitting division specializing in public safety platforms (law enforcement, fire, EMS, and other emergency response vehicles). This role drives operational excellence, ensures high-quality build standards, and delivers on-time, on-budget projects while fostering strong customer and vendor relationships.

Responsibilities

• Operational Leadership: Oversee end-to-end operations including production, scheduling, installation, quality control, and delivery.
• Establish and drive KPIs related to throughput, labor efficiency, on-time delivery, and quality.
• Ensure all builds meet industry standards, regulatory requirements, and customer specifications.
• Continuously improve processes, workflows, and shop efficiency to scale operations.

Financial Performance

• Own P&L for the division, including revenue growth, gross margin, and cost control.
• Develop and manage annual budgets, forecasts, and performance targets.
• Identify opportunities to improve profitability through pricing strategies, vendor negotiations, and operational efficiencies.

Team Leadership & Development

• Lead, develop, and manage cross-functional teams including shop managers, technicians, sales, and administrative staff.
• Build a high-performance culture focused on accountability, safety, and continuous improvement.
• Recruit, train, and retain top talent across all functional areas.

Sales & Customer Engagement

• Partner closely with sales leadership to align production capacity with pipeline and revenue goals.
• Support key customer relationships, including municipalities, government agencies, and fleet operators.
• Participate in large bids, RFPs, and contract negotiations for public safety accounts.
• Ensure a high level of customer satisfaction from order through delivery.

Quality & Compliance

• Maintain strict adherence to safety standards, OSHA requirements, and industry best practices.
• Ensure compliance with public safety upfitting standards (lighting, sirens, communications, storage, etc.).
• Oversee quality assurance programs to minimize rework and warranty issues.

Inventory & Supply Chain

• Manage procurement, vendor relationships, and inventory levels to support production schedules.
• Mitigate supply chain risks and ensure availability of critical components.
• Optimize purchasing strategies to balance cost, quality, and lead times.

Qualifications

Required:

• 7-10+ years of leadership experience in vehicle upfitting, automotive manufacturing, or a related field.
• Proven experience managing operations, teams, and financial performance (P&L ownership).
• Strong understanding of mechanical, electrical, and installation processes.
• Demonstrated ability to lead teams in a fast-paced, production-driven environment.
• Excellent communication, leadership, and problem-solving skills.

Preferred:

• Experience in public safety, emergency vehicle, or fleet upfitting environments.
• Familiarity with government/municipal contracts and bid processes.
• Lean manufacturing or continuous improvement experience.
• Experience with ERP systems (e.g., NetSuite or similar platforms).

Key Competencies

• Strategic leadership and decision-making
• Operational excellence and process improvement
• Financial acumen
• Customer-focused mindset
• Team building and talent development

Working Conditions

• Combination of office and shop floor environment
• Frequent interaction with production teams and customers
• Occasional travel for customer meetings, site visits, or industry events

Compensation & Benefits

• Base pay $85-90K + performance-based bonus
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Company vehicle or allowance (if applicable)

About Us

Island Tech Services (ITS) provides advanced technology and vehicle upfitting solutions for Police, Fire, EMS, and local government agencies. We specialize in rugged computing, fleet integration, communications, and in-vehicle systems. As we continue to grow, we\'re looking for motivated, detail-oriented sales professionals to help us expand our impact and serve those who serve.

Salary: $85000 - $90000 per year

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A leading marine transportation company is seeking a skilled Trip Pilot to ensure safe navigation and manage crew performance. Ideal candidates will possess a Master of Towing Vessels license and have experience on the Lower Mississippi River. Responsibilities include maintaining safety practices, supervising crew, and managing the vessel's budget. Enjoy a competitive salary, comprehensive training, and a supportive work environment as part of one of the largest marine transportation companies in the U.S.
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GENERAL MANAGER: DoubleTree by Hilton – Deerfield Beach (Wurzak Hotel Group)

Wurzak Hotel Group is seeking an exceptional General Manager to lead the team at the beautiful 221-room DoubleTree by Hilton Deerfield Beach. This role offers the opportunity to oversee an established team within an award‑winning portfolio of lifestyle hotels, rooftop bars, and restaurants located in some of the country’s most vibrant destinations.

Position Summary

The General Manager is the primary strategic and operational leader of the hotel, fully accountable for Rooms, Food and Beverage, Revenue Management, Sales, and overall financial performance. This role requires hands‑on leadership in a full‑service Hilton hotel environment. The General Manager serves as the face of the hotel, internally as a culture cultivator and externally as a brand ambassador, while ensuring guest satisfaction, team engagement, and strong returns on investment. This is a 24/7 operation, and flexibility in schedule, including evenings, weekends, and holidays, is required.

Key Responsibilities

• Strategic & Executive Leadership: Set and execute the overall strategic vision for the hotel in alignment with Wurzak Hotel Group and the Hilton brand.
• Rooms Leadership: Provide direct oversight of Front Office, Housekeeping, and Engineering to ensure seamless operations and a consistently elevated guest experience. Own guest satisfaction metrics, online reputation, and brand standards compliance. Champion service excellence from arrival to departure.
• Food & Beverage Leadership: Provide strategic leadership for all Food and Beverage operations. Drive innovative, brand‑aligned concepts that balance guest experience with strong financial performance. Maintain tight control of labor, cost of goods, service execution, and compliance.
• Revenue Management & Financial Performance: Own the commercial strategy of the hotel, including pricing, forecasting, yield management, and channel mix. Collaborate with corporate revenue partners while maintaining on‑property accountability for results. Develop and manage budgets, analyze financial performance, and implement cost controls to maximize profitability.
• Sales & Marketing Oversight: Directly oversee sales strategy and performance across transient, group, and local market segments. Actively sell the hotel by building relationships, driving partnerships, and positioning DoubleTree Deerfield as a market leader.
• Team Development & Culture: Recruit, train, and develop a high‑performing leadership team and hourly staff. Foster an inclusive, collaborative, and high‑energy work environment that encourages innovation and growth. Lead with strong communication skills that are clear, confident, and engaging.

Qualifications & Experience

• Proven experience as a General Manager or senior hotel leader, preferably in a full‑service environment.
• Demonstrated success overseeing Rooms, Food and Beverage, Revenue Management, and Sales.
• Exceptional leadership, communication, and interpersonal skills.
• Strong financial acumen with experience managing P&Ls and driving revenue growth.
• Bachelor’s degree in Hospitality Management or related field preferred.
• Proficiency with hotel systems, revenue platforms, and Microsoft Office.
• A passion for hospitality, people, and creating unforgettable guest experiences.

Equal Opportunity Statement

WHG is an equal‑opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all team members can thrive. We have a zero‑tolerance policy for workplace discrimination on the basis of race, gender, disability, or any other protected basis under federal, state, or local laws.

Benefits

• Highly competitive salary
• Paid Time Off
• Hotel discounts
• 401(k) with company match
• Medical, Dental, Vision, and Supplemental Insurance
• Career development opportunities
• Peer‑to‑peer recognition
• Quarterly and annual awards
• An inclusive, people‑first culture

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Overview

PAY TRANSPARENCY

$60,000 - $65,000 base salary range + bonus potential based on location, skills and qualifications. Compensation offered is subject to local wage and hour laws.

The General Manager is the leader of the Potbelly shop. They should bring their good vibes every day to create an environment of belonging and teamwork in order to make Potbelly a fun place for our team members and customers, too.

What’s In It For You

• Competitive pay with performance-based annual raises!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

Note: If hired, you must meet and maintain all eligibility requirements to qualify

What You Bring to the Table

• You want to delight customers with great food and good vibes
• You are friendly and customer service oriented
• You have strong written and verbal communication skills
• You love working in a fast-paced environment
• You're a team player
• You enjoy problem-solving
• You have open availability
• You're able to maintain deadlines and prioritize while running an effective shift
• You have strong organizational skills and the ability to multitask
• You can handle the heat of the kitchen - knife skills are a plus
• You enjoy higher levels of noise from music, customer and employee traffic
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You are able to build and develop strong teams and handle conflict resolution
• You have strong interviewing skills
• You're able to write effective schedules and maintain labor goals
• You have Microsoft Office skills
• You have a strong business acumen
• You have the ability to understand and interpret financial reports
• Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
• You're able to stand/walk for 8-9 hours or as needed
• You have the ability/stamina to work a minimum of 45 hours per week
• You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment

Job Duties and Functions

• Train, coach, and develop all shop team members to realize their potential
• Assess staff abilities. Create and implement effective development plans
• Interview, select and hire great people who represent Potbelly Values
• Develop and maintain Good Vibes culture that fosters strong attraction & retention
• Effectively schedule Associates, Certified Trainers and Shift Leaders
• Update communication board with critical shop information
• Hold regular meetings with key shop staff
• Effectively delegate tasks to team and ensure a high standard of execution
• Ensure all security procedures are followed
• Ensure back-of-the-house procedural standards are met
• Count drawers and follow proper daily cash handling procedures
• Effectively drive neighborhood shop marketing and promotions to maximize sales potential
• Control cost of goods, variances and inventories within the shop
• Create a marketing plan. Lead local shop marketing to increase sales. A GM ideally is involved in the community, the school and local business, social and not-for-profit activities
• Control assigned P&L line items
• Must spend 80-90% of time on the shop floor in the Front of the House
• Ability to maintain deadlines and prioritize while running an effective shift
• Comply with health and safety standards for food, cleanliness and safety
• Effectively handle customer complaints/issues
• Others duties as assigned

As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process.

If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact

Application Deadline

Applications must be submitted by 5/30/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

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Position Information

Company: Potbelly Corporate

Position: General Manager

Status: Full Time

Shift: First (Day), Second (Afternoon), Third (Night)

Req #:

Date Posted: April 15, 2026

Location: 1203 NE PINE ISLAND Rd, Cape Coral, FL 33909

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Position Summary

The Partner Liaison serves as the central point of contact and accountability for Epoch's Strategic Partners, defined as Tier 1 partners and targeted emerging partners identified by leadership, across OEMs and Services partners. Federal Systems Integrator relationships remain owned by Sales.

This role is responsible for building, maturing, and sustaining partner relationships that drive strategic value. They will formalize partner tiers, define engagement requirements, raise and coordinate MDF, and drive accountability across Epoch teams to execute on partner plans. They will use Orbit as the system of record to track partner profiles, engagement history, goals, and performance metrics, ensuring all activity is visible and aligned with Epoch’s defined partner strategy.

Who you are

• A strategic relationship builder who can develop and grow high-impact partner ecosystems
• Skilled at aligning Sales, Marketing, and Leadership around shared partner strategies and revenue goals
• Highly organized with strong attention to detail in managing partner programs, deal registrations, and pricing coordination
• A proactive communicator who maintains consistent partner engagement and effectively navigates escalations
• Data-driven, using CRM insights and performance metrics to guide decisions and optimize partner outcomes
• Accountable and results-oriented, with a track record of driving partner engagement and measurable growth

What you’ll do

Partner Relationship Management

• Serve as Epoch's primary relationship owner for Strategic Partners defined as Tier 1 partners and targeted emerging partners identified by leadership.
• Work with Sales and Leadership to maintain strategic initiatives and quarterly, review the Strategic Partner list based on current business priorities and growth targets.
• Own and manage partner deal registrations and pricing coordination for Strategic Partners in collaboration with Sales.
• Own distribution relationships, Rebate Incentive Agreements, and inform inside and outside sales teams of any new distribution alignment.
• Maintain continual engagement with partner contacts (calls, events, QBRs) and record all activities in Orbit.
• Act as the escalation point for partner issues across Sales, Marketing, Technology, and Service Delivery.
• Recommend and document the appropriate level of partnership for each partner using CRM/Orbit data, market intelligence, and field feedback.
• Drive Senior-to-Senior engagement planning and execution in coordination with Sales and Leadership.
• Attend pertinent meetings, tradeshows, and any other events as deemed important to the overall growth strategy

Program Development & Enablement

• Define baseline requirements for each Epoch partner, including training, certifications, revenue expectations, and lead behaviors.
• Build and maintain Epoch Partner Levels and their associated benefits and obligations (e.g. Gold, Silver, Strategic).
• Enable emerging or underdeveloped manufacturers to build federal-ready channel programs (deal reg structure, pricing policy, compliance, GSA/FSS mapping, contract utilization).
• Drive partner participation in Epoch SKOs, Partner Advisory Boards, speaking engagements, and awards programs.
• Coordinate with Sales to target underdeveloped partner patches and increase breadth of field engagement.
• Partner with Marketing to design and execute co-branded campaigns, lead-sharing agreements, and MDF-backed activities.
• Align internal teams on partner strategies and ensure they meet partner training and engagement expectations.

MDF Stewardship

• Raise and organize MDF opportunities from partners and make them visible internally.
• Stay in continual sync with MDF owners (Sales Leadership, Finance, Marketing) to align on priorities.
• Manage planning, logistics, and execution for MDF-funded efforts, ensuring alignment with partner strategy.
• Maintain that MDF spend strategy decisions stay with Epoch leadership, while enabling smooth execution.

Accountability, Tracking & Incentives

• Maintain partner/distributer contact info, capabilities, engagement activities, and compliance status.
• Track engagement history, deal influence, and performance trends over time.
• Produce partner health scorecards and dashboards.
• Design and maintain partner incentive structures (SPIFs, lead-sharing rewards, co-marketing incentives) to drive desired behaviors.
• Implement clear joint pursuit agreements outlining responsibilities and expected outcomes on major opportunities.
• Run quarterly reviews with each key partner against defined goals.

What qualifications you’ll bring

• 2+ years in partner/channel management
• GSA/FSS and federal contracting familiarity
• Federal Community Relationships – Bring established and active relationships with partner contacts across the federal IT community.Existing relationships with federal channel program managers, partner development managers and alliance leadership.
• Federal Acquisition and Contracting knowledge – working knowledge of federal government acquisition vehicles and contracting processes; RFP award cycles, and how partners engage across Civilian, DOD, and/or Intelligence Community accounts.
• Ability to travel approximately 40% during peak seasons to support partner meetings, industry events, tradeshows, QBRs, and Epoch SKOs.Travel will be concentrated around key industry event seasons and quarterly business review cycles with lighter periods in between.

What We Offer

• Progressive Compensation Package
• Healthcare Benefits (Medical, Dental, Vision and Prescription Drugs)
• Wellness program
• 401k with Company match
• Flexible Paid Time Off
• 12 Paid Holidays
• Life Insurance and Disability Coverage
• On-Going Training & Development

Our comprehensive, competitive benefits program is an important part of your total compensation package. We offer a variety of plans and coverage including health and welfare, retirement, unlimited PTO and voluntary benefits as well as resources to help you make cost-effective decisions for you and your family.

Epoch Concepts is an Equal Employment Opportunity employer.Epoch does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law.All employment is decided solely on the basis of qualifications, merit, and business need.

All candidates are required to pass a background check and drug screening prior to employment.

Epoch Concepts LLC is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please contact us at or by calling .

Time Type: Full time

Anticipated Application Closing Date, on or before 05/08/2026

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Your New Role

CNN is seeking a Director of Product, Subscriber - Retention to join our Revenue and Growth Product team and lead our retention strategy and execution for our direct‑to‑consumer subscription business. Working closely with partners in growth marketing, engineering, design and analytics, you will be responsible for the end‑to‑end subscriber lifecycle with a singular focus on reducing churn, increasing engagement, and maximizing customer lifetime value. The growth and sustainability of CNN’s digital subscription business is a core pillar of WBD’s long‑term strategy, and this role is central to that effort.

Your Role Accountabilities

• Retention Product Strategy & Ownership: Define and lead CNN’s subscriber retention product strategy, translating data‑driven insights into high‑impact product‑led initiatives across onboarding, subscriber engagement and churn mitigation, with accountability for key retention metrics.

• Roadmap & Execution: Identify high‑impact retention opportunities based on user needs, behavioral insights, and business priorities. Translate those opportunities into a clear, prioritized roadmap and partner with engineering, design, and growth marketing to execute. Align cross‑functional stakeholders around retention strategy and execution to deliver measurable results.

• Data‑Driven Experimentation & Optimization: Champion a test‑and‑learn culture by partnering with research, design, and analytics to validate hypotheses through experimentation and continuous optimization. Leverage churn propensity models, behavioral signals, and cohort insights to design and execute targeted retention initiatives that reduce churn and improve the subscriber experience.

• Team Leadership: Build, manage, and develop a high‑performing team of collaborative, data‑driven product managers. Set a high bar for product discovery, experimentation, and customer‑centric decision‑making while coaching and mentoring team members for growth.

• Cross‑Functional Leadership & Communication: Serve as the primary retention product leader for senior stakeholders and cross‑functional partners. Represent retention product priorities and roadmaps at all levels of the organization, including executive leadership, using clear storytelling and data to drive alignment and inform company‑level decisions.

Qualifications & Experience

• 6+ years of product management experience in a direct‑to‑consumer subscription business, with significant focus on retention.

• Proven track record of improving retention metrics through product‑led initiatives spanning onboarding, engagement and voluntary and involuntary churn reduction.

• Deep expertise with product management best practices including techniques for identifying customer needs, hypothesis‑driven roadmaps, prototyping, A/B testing and user‑centered design.

• Experience leading products across the full lifecycle, from initial concept and discovery through launch, iteration, and optimization.

• Exceptional cross‑functional leadership, collaboration and stakeholder management skills, with the ability to influence and align teams without formal authority.

• Experience growing and managing a team of product managers, setting clear expectations, and inspiring them to grow and succeed.

• Deep understanding of retention and engagement KPIs (e.g., voluntary and involuntary churn rate, cohort analysis, LTV, NPS) and how to use them to inform product strategies.

• Excellent communication and storytelling ability across all levels of the organization, including experience presenting product strategy and outcomes to executive stakeholders.

Benefits

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $168,000.00 – $312,000.00 salary per year. Other rewards may include annual bonuses, short‑and long‑term incentives, and program‑specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time, and vacation.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request.

If you’re a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Job Summary:

The General Manager is responsible for all aspects of hotel operations, including financial performance, guest satisfaction, team leadership, and compliance.

Responsibilities:

• Oversee daily operations and department heads

• Develop and manage budgets and operational goals

• Maintain brand standards and ensure excellent guest service

• Recruit, train, and manage hotel staff

Qualifications:

• Proven experience in hotel management

• Strong leadership, financial, and organizational skills

• Knowledge of hospitality systems and local regulations

• Marriott experience preferred, with 3–5 years in a leadership role.

Compensation & Benefits

• Salary range: $70,000-$80,000

• Health benefits

• 401(k) plan

• Marriott team discounts

• Additional company perks

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About the Position

As a Recruiter based in our San Francisco office, you will work closely with leaders in our Go‑To‑Market and Corporate Practices, hiring across Sales, Marketing, Customer Success and Corporate roles.

The role involves building teams by identifying, qualifying, negotiating, and closing top candidates. You will consult with hiring managers, manage candidate pipelines, facilitate debriefs and calibration sessions, and create a meaningful candidate experience. You will also act as a culture ambassador, selling the Culture Amp vision internally and externally.

Hybrid position – must work from the San Francisco office twice a week. Remote applications will not be considered.

You Will

• Provide full‑cycle recruiting for non‑technical, US‑based positions, including running weekly meetings with hiring managers, interviewing candidates, facilitating debriefs and calibration sessions, and closing/ extending offers.
• Manage a talent pipeline through proactive sourcing and reviewing inbound resumes and referrals.
• Partner with a global team of Talent Partners to share best practices, collaborate and learn from each other.
• Participate in project work that aligns with your interests and development goals, advancing the TA Team’s capabilities.

What You Bring

• 2‑4 years of full‑cycle recruiting experience, ideally in a high‑growth environment.
• Strong sourcing skills using LinkedIn and an ATS (Greenhouse experience is a bonus). Ability to identify diverse talent and create a world‑class candidate experience.
• Exceptional communication skills – articulate value, keep stakeholders informed, listen well, and deliver constructive feedback.
• Business partnering – provide guidance to leaders on the recruiting process, hold managers accountable, and deliver a great experience for candidates and leaders.
• Excellent organization and follow‑up – juggle multiple candidates and tasks while keeping candidates informed.
• A hunger to learn and grow, looking for opportunities to make an impact and contribute to the team and business.

Base Salary Range (US)

$110,000 – $120,000 USD

Benefits

• Employee Share Options Program
• Coaching and budgets to help you thrive personally and professionally
• External providers for mental wellbeing and coaching support
• Monthly Camper Life Allowance
• Team building budgets and connection activities
• Quarterly wellbeing pause (company‑wide shutdown day)
• Extended year‑end breaks
• Excellent parental leave and in‑work support program from day one
• 5 Social Impact Days a year
• MacBooks and home‑office budget for a productive setup
• Medical insurance coverage for you and your family (US & UK only)

Equal Opportunity Employer

We are committed to diversity, equity, and inclusion. We have Employee Resource Groups and ally communities. We also have a strong commitment to anti‑racism, supporting our customers to build a better world of work.

If you require reasonable accommodations or adjustments due to a disability to complete the online application or participate in the interview process, please contact

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