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Description
Who We Are
Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost—we call ourselves Healthcare Warriors®.
With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply—even if you don’t meet every requirement.
At a Glance
- Hiring Classes: Next hiring classes scheduled for September 2026+
- Location: Onsite at our Dublin, OH campus, eligible for hybrid flexibility*
- Starting Pay: $19 per hour
- Schedule: Full time position, 40 hours/week, Monday – Friday, no weekends
- Available Shifts: 10:00am- 7:00pm
The Impact You’ll Make
As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.
Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it’s helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.
Learn more by watching the “What it means to Warrior with us” video, here!
What Success Looks Like
- Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner.
- Show empathy and support to members during difficult healthcare situations.
- Provide clear guidance on healthcare plans, billing, and provider options.
- Advocate for members by coordinating with providers and insurers to remove barriers to care.
- Work collaboratively with internal teams to ensure accurate and seamless service.
- Meet performance goals while continuously learning and developing expertise in healthcare navigation.
- All other duties as assigned.
What You’ll Bring
- Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus!
- Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.
- Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.
- Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.
- Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
- Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health’s policies, values and ethics, and protect the sensitive data entrusted to us.
- Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.
Why Join Us?
- Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience – solving real problems, providing clarity, and ensuring they get the care they need when they need it.
- Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.
- Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.
- Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule – provided you have a home environment suitable for remote work. *(manager approval is required)
- Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.
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#LI-ONSITE
Ready to Make an Impact?
If you’re looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that’s redefining healthcare navigation.
What’s in it for you
- Compensation: Competitive base and incentive compensation
- Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
- Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
- Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
- Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
- Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
- Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
- Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
- Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
- Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
- Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
- Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
- Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
- Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
California Employee and Job Applicant Notice of Collection of Personal Information:
If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information. Please review the notice here:
California Employee and Job Applicant Notice
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.
Build a Career, Not Just a Job
Join ALPLA, a global leader in sustainable packaging solutions serving some of the world's most recognized brands, including P&G, Unilever, L'Oréal, PepsiCo, and many more.
As a family-owned company with locations around the world, ALPLA offers stable careers, hands-on training, competitive benefits, and opportunities for growth. Whether you're an experienced manufacturing professional or looking to start a new career, we provide the support and development you need to succeed.
What Can You Expect From ALPLA
- Competitive pay and comprehensive benefits
- Medical, dental, and vision coverage
- 401(k) with company match
- Childcare and dependent care savings programs
- Paid vacation and holidays
- Company-paid life, short-term, and long-term disability insurance
- Tuition reimbursement and educational assistance programs
- Career growth and advancement opportunities
- Employee recognition programs
- Hands-on training and professional development
- A stable, growing company committed to sustainability
Ready to Build Your Future?
Join a team where your contributions matter, your development is supported, and your career can grow with a global industry leader.
Apply today and discover what a career at ALPLA can offer.
What You Will Enjoy Doing
To perform maintenance of proprietary ALPLA equipment (e.g. Extrusion Blow Molding machines, Stretch Blow Molding machines, Injection Molding machines, packaging systems, automated palletizers) and general facility maintenance.
- Equipment installation and preventative maintenance:
- Set up proprietary ALPLA equipment
- Conduct regular preventive maintenance tasks on machinery to ensure optimal functionality and prolong equipment lifespan.
- Perform adjustments to machinery as needed to enhance performance and accommodate specific production requirements.
- Performs predictive maintenance:
- Utilize predictive maintenance methodologies, such as condition monitoring and diagnostic tools, to identify potential issues before they lead to downtime or production disruptions.
- Employ specialized technical knowledge to perform predictive maintenance tasks, including assessing equipment health.
- Troubleshooting and repairs:
- Diagnose technical problems and malfunctions in molding machines using a systematic approach to identify root causes accurately.
- Collaborate with technical experts and utilize troubleshooting techniques to address routine issues effectively and efficiently.
- Execute repairs on molding machines, both independently and with technical guidance, restoring equipment functionality promptly to minimize production
- Facility Maintenance Support
- Contribute to general facility maintenance tasks beyond equipment-specific
- Assist in maintaining a safe and organized working environment by addressing facility-related issues and supporting maintenance efforts in shared spaces.
- Collaborate with the facilities team to ensure a well-maintained and conducive production environment for seamless operations.
Performance Metrics:
- Timely repair of equipment
- Maximize MP2 data input to ensure 80% labor hours recorded
- Must participate and complete the first half of the first segment of ALPLA’s sponsored Amatrol Online Skills Training Metrixs to be reviewed Monthly using MP2,UKGpro and Power BI reports
Competencies:
- Ensures Accountability
- Decision Quality
- Communicates Effectively
- Instills Trust
- Collaborates
- Values Differences
- Drives Results
What Makes You Great
- Min High School Diploma or equivalent required
- 2-year technical degree or equivalent experience at ALPLA or similar industry preferred
- Knowledge of Industrial Maintenance Safety
- Basic mechanical understanding and repair capability
- Basic understanding of hydraulics and pneumatics
- Knowledge of occupational math skills for measurements and calculations
- Problem-solving and team collaboration capabilities
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:
- The employee is regularly required to stand, walk, reach with hands and arms and very occasionally to climb or balance.
- The employee is frequently required to use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear.
- The employee is occasionally required to sit.
- The employee must regularly lift and/ or move up to 10 lbs, frequently lift and/or move up to 30 lbs and occasionally lift and/or move more than 50 lbs.
- Specific vision abilities required by this job include close vision.
It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards (OSHA). #maintenance #KCI
ALPLA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ALPLA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ALPLA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ALPLA will not tolerate discrimination or harassment based on any of these characteristics.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Build a Career, Not Just a Job
Join ALPLA, a global leader in sustainable packaging solutions serving some of the world's most recognized brands, including P&G, Unilever, L'Oréal, PepsiCo, and many more.
As a family-owned company with locations around the world, ALPLA offers stable careers, hands-on training, competitive benefits, and opportunities for growth. Whether you're an experienced manufacturing professional or looking to start a new career, we provide the support and development you need to succeed.
What Can You Expect From ALPLA
- Competitive pay and comprehensive benefits
- Medical, dental, and vision coverage
- 401(k) with company match
- Childcare and dependent care savings programs
- Paid vacation and holidays
- Company-paid life, short-term, and long-term disability insurance
- Tuition reimbursement and educational assistance programs
- Career growth and advancement opportunities
- Employee recognition programs
- Hands-on training and professional development
- A stable, growing company committed to sustainability
Ready to Build Your Future?
Join a team where your contributions matter, your development is supported, and your career can grow with a global industry leader.
Apply today and discover what a career at ALPLA can offer.
What You Will Enjoy Doing
To perform maintenance of proprietary ALPLA equipment (e.g. Extrusion Blow Molding machines, Stretch Blow Molding machines, Injection Molding machines, packaging systems, automated palletizers) and general facility maintenance.
- Equipment installation and preventative maintenance:
- Set up proprietary ALPLA equipment
- Conduct regular preventive maintenance tasks on machinery to ensure optimal functionality and prolong equipment lifespan.
- Perform adjustments to machinery as needed to enhance performance and accommodate specific production requirements.
- Performs predictive maintenance:
- Utilize predictive maintenance methodologies, such as condition monitoring and diagnostic tools, to identify potential issues before they lead to downtime or production disruptions.
- Employ specialized technical knowledge to perform predictive maintenance tasks, including assessing equipment health.
- Troubleshooting and repairs:
- Diagnose technical problems and malfunctions in molding machines using a systematic approach to identify root causes accurately.
- Collaborate with technical experts and utilize troubleshooting techniques to address routine issues effectively and efficiently.
- Execute repairs on molding machines, both independently and with technical guidance, restoring equipment functionality promptly to minimize production
- Facility Maintenance Support
- Contribute to general facility maintenance tasks beyond equipment-specific
- Assist in maintaining a safe and organized working environment by addressing facility-related issues and supporting maintenance efforts in shared spaces.
- Collaborate with the facilities team to ensure a well-maintained and conducive production environment for seamless operations.
Performance Metrics:
- Timely repair of equipment
- Maximize MP2 data input to ensure 80% labor hours recorded
- Must participate and complete the first half of the first segment of ALPLA’s sponsored Amatrol Online Skills Training Metrixs to be reviewed Monthly using MP2,UKGpro and Power BI reports
Competencies:
- Ensures Accountability
- Decision Quality
- Communicates Effectively
- Instills Trust
- Collaborates
- Values Differences
- Drives Results
What Makes You Great
- Min High School Diploma or equivalent required
- 2-year technical degree or equivalent experience at ALPLA or similar industry preferred
- Knowledge of Industrial Maintenance Safety
- Basic mechanical understanding and repair capability
- Basic understanding of hydraulics and pneumatics
- Knowledge of occupational math skills for measurements and calculations
- Problem-solving and team collaboration capabilities
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:
- The employee is regularly required to stand, walk, reach with hands and arms and very occasionally to climb or balance.
- The employee is frequently required to use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear.
- The employee is occasionally required to sit.
- The employee must regularly lift and/ or move up to 10 lbs, frequently lift and/or move up to 30 lbs and occasionally lift and/or move more than 50 lbs.
- Specific vision abilities required by this job include close vision.
It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards (OSHA). #maintenance #KCI
ALPLA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ALPLA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ALPLA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ALPLA will not tolerate discrimination or harassment based on any of these characteristics.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.
This position is responsible for greeting, registering, and orienting guests to The Hotel Hershey.
As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
-
Greet, register, and confirm room rates for guests upon their arrival. Provide information about the Hotel and other attractions within the company and the area.*
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Maintain an accurate count of room status and availability. Reserve guest rooms in accordance with special requests.*
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Process guest room charges, receive payments on accounts, and balance receipts at the end of each shift. Maintain accurate records of all hotel guest account information.*
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Answer incoming calls and questions about guests’ needs regarding room bookings, room rates, amenities, available rooms, programs, special requests, etc.*
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Handle guest questions, concerns, and complaints. Ensure resolutions effectively meet guest needs and service expectation standards.*
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Perform other duties as assigned.
Qualifications:
-
18 years of age or older.
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Completion of high school or GED
Knowledge, Skills, and Abilities:
-
Proven guest relations, problem solving, and organizational skills.
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Ability to work with computerized front office systems, file, computer figures, and handle cash with a high degree of accuracy.
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Professional image representative of company image.
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Ability to work in a hectic, fast-paced environment.
Job Demands:
While performing the duties of this job, the employee is required to:
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Finger Dexterity Constant (>67%)
-
Standing Constant (>67%)
-
Walking Constant (>67%)
-
This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
-
This job regularly requires verbal communication of detailed information to others either by phone or in person.
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Schedule may vary based on business needs.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.
Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.
As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
-
Read Banquet Event Orders and set the meeting and banquet room to its specifications.
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Correctly and efficiently set up and breakdown all department functions, including Breakfast, Lunches, Dinners, Meeting rooms, Banquets, Dances, Exhibits, etc.
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Practice safe handling of all set up equipment.
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Keep function rooms and storage areas clean and organized at all times.
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Perform periodic deep cleaning of function areas as requested by management.
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Ensure all equipment is in proper working order prior to placing in function room for guest use
-
Report all damaged equipment, furnishings, or function rooms to management so repair orders can be requested.
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Service/refresh rooms during function breaks, check temperature, and ensure all lights are in working order.
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Assist guests whenever possible, referring all requests beyond all immediate responsibility to the appropriate manager.
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Carry out work duties with all other departments and other department supervisors, which is necessary to the normal operation of the Hershey Lodge.
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Follow the instructions of the Head Houseperson in setting up meeting rooms and meal functions in the Hershey Lodge.
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Assist with general housekeeping of the Hershey Lodge.
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Perform other duties as may be assigned.
Qualifications:
-
Minimum age of 18 years.
-
This position requires successful completion and passing of the post-offer employment physical exam.
Knowledge, Skills, and Abilities:
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Friendly attitude, ability to work with others, and well-groomed appearance.
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Ability to read written details.
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Must be able to read, speak, and understand English.
Job Demands:
-
Weekends and holidays; flexibility required.
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Proper footwear must be provided by employee.
-
Work area subject to uncomfortable heat.
-
This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.
While performing the duties of this job, the employee is required to:
Constant (67% - 100% of time)
-
Carry (0-10 lbs), Walk, Balance, Feel
Frequent ( 34% - 66% of time)
-
Lift (0-50 lbs), Carry (11-35 lbs), Reach Forward, Object Handling, Hand Grasp (Simple and Firm)
Occasional (1% - 33% of time)
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Lift (51-75 lbs), Carry (36-50 lbs), Push (0-75 lbs), Pull (0-50 lbs), Stand, Climb Stairs, Reach Overhead, Stoop, Kneel, Crouch, Finger, Operating Controls
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
DiversityX
