Assistant Director of Intellectual and Developmental Disabilities Services
The Assistant Director of Intellectual and Developmental Disabilities (I/DD) Services provides leadership, oversight, and strategic support to BCH's I/DD Programs. This position partners closely with the Director of I/DD Services to ensure high-quality, person-centered services that promote dignity, independence, and well-being for individuals with intellectual and developmental disabilities. The Assistant Director ensures compliance with all regulatory requirements, supports program growth, and upholds the Christian mission and values of Baptist Children's Homes of NC, Inc. They fulfill other duties as assigned.
Qualifications:
Education & Experience:
Personal commitment to Jesus Christ and alignment with the statement of faith of BCH
Bachelor's degree in Human Services, Social Work, Psychology, Special Education, or related field required; Master's degree preferred.
Minimum of 5 years of progressive experience in I/DD services, including supervisory or leadership responsibility.
Knowledge of North Carolina I/DD regulations, waiver services, and service delivery systems preferred.
Skills & Abilities:
Strong leadership, organizational, and communication skills.
Demonstrated ability to supervise and support professional staff.
Knowledge of person-centered planning and trauma-informed care.
Ability to analyze data, manage multiple priorities, and make sound decisions.
Proficiency with Microsoft Office and electronic health record systems.
Ability to travel statewide, as required.
Assure staff coverage in the residential homes.
PRN Direct Care coverage, as needed.
Other Requirements:
Valid North Carolina drivers license with acceptable driving record.
Successful completion of background checks and other pre-employment requirements.
Essential Duties and Responsibilities:
Program Leadership & Support:
Assist in the oversight of I/DD residential and/or support services to ensure high-quality, person-centered care.
Support the development, implementation, and evaluation of program services, policies, and procedures.
Promote best practices in services to individuals with intellectual and developmental disabilities.
Serve as acting Director of I/DD Services in the Director's absence, as assigned.
Compliance & Quality Assurance:
Ensure programs comply with all applicable federal, state, and local regulations, including NC DHHS and Medicaid waiver requirements.
Support licensure, accreditation, audits, and surveys; assist in developing and implementing corrective action plans as needed.
Monitor quality assurance indicators and assist with continuous PQI/KPI improvement initiatives.
Complies with HIPAA and agency procedures concerning confidentiality.
Staff Leadership & Development:
Support program administrators and supervisors through coaching, consultation, and problem-solving.
Assist with recruitment, onboarding, training, and retention of qualified staff.
Promote a culture of accountability, teamwork, and professional growth.
Provide guidance in employee relations matters in coordination with Human Resources.
Budget & Administrative Support:
Assist with program budgeting, financial oversight, and resource allocation.
Monitor expenditures and support fiscal responsibility across I/DD programs.
Contribute to strategic planning and program expansion efforts.
Collaboration & Advocacy:
Collaborate with community partners, families, guardians, and referral sources.
Advocate for individuals served and assist in resolving concerns or grievances.
Represent BCH I/DD Services at meetings, trainings, and community events as needed.
Mission Integration:
Support and model the Christian mission, values, and ethical standards of Baptist Children's Homes of North Carolina.
Ensure services are delivered in a manner that respects the dignity, worth, and spiritual needs of individuals served.
Faith & Mission Alignment (BCH Requirement):
BCH is a Christ-centered organization committed to sharing hope and changing lives, with beliefs rooted in Jesus Christ. Employees are expected to support BCH's mission, purpose, and spiritual emphasis through professional conduct and service.
Professes to be a Christian believer.
Submits an individual Statement of Faith, Acknowledgement, and Pledge as part of employment requirements.