Search Jobs

Dispatcher 2nd Shift

The Dispatcher is responsible for the timely and accurate entering of all shipment information into PRMS and maintaining documents/files in accordance with company policies and procedures. This position is responsible for the coordination of shipping and receiving activities, including dock usage.

Shift: 4pm-Until Finish

Job Function Statements - Essential Functions:

• Communicate with Production, Scheduling, Purchasing, Transportation, Customer Service, and the rest of the team on a regular basis (conference calls, proactive communication and information sharing as needed).
• Maintaining supplies and ordering as needed.
• Dispatch all outbound loads, confirm destination, and seal trailers.
• Accurate data entry and file maintenance in PRMS.
• Following proper documentation procedures.
• Ship confirmation of Customer orders.
• Shuttle BOL's, emails, documents, and communication.
• Compliance to Sarbanes-Oxley requirements.
• Oversee VOICE Queue to disseminate work to all associates. Troubleshoot system issues to ensure work-flow continues.
• Responsible for order assignment que and truck check in.
• Maintain all paperwork, files, and documents according to company policy and procedure.
• Control movement/loading of all empty pallet and bin trailers. All full trailers to be communicated to Transportation, so that carrier pick-ups can be arranged.
• Perform other duties as assigned.
• Regular and reliable attendance is an essential function of this position.

Required Qualifications/Skills:

• Excel, Word and Outlook computer software skills.
• Ability to multi-task in a fast-paced, constant-changing environment.
• Team-oriented with good interpersonal skills; able to communicate with all levels of the organization.
• Ability to work holidays, days, nights and weekends as necessary.
• Capable of working in a cold (34 degrees Fahrenheit) and wet environment.
• Basic math skills.

Other Desired Qualifications/Skills:

• Bilingual English/Spanish and/or English/Polish.
• AS400 computer software skills.
• Inventory experience.

Other Information:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Billing Specialist

Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.

The Billing Specialist is responsible for all aspects of client bill preparation in support of billing lawyers and secretaries, including the ability to work with the client accounting software and other applications that are used to process bills. This position also provides time and billing application support to users firm wide. This position is remote if located in a state with a Ballard presence.

Why Join Us?

• Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firms executive leadership.
• Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.
• Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.
• Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.

Your Role:

As a Billing Specialist within our Billing team, you will:

• Perform all the steps necessary for creating attorneys bills from printing the Proformas/Prebills, to the final delivery of the bill (e-mail or e-bill), including but not limited to, making edits, researching issues, formatting bills and getting necessary approvals.
• Assist lawyers and secretaries with analysis on clients as requested, including time and billing reports.
• Collaborate with the Billing Team, Pricing Team, Accounts Receivable Team, General Ledger Team, and the Conflicts Group on various issues. These include maintaining discounts and rates, responding to billing lawyer requests for additional historical information, managing transfers of funds from escrow, updating the status of temporary files, and making changes to billing addresses.
• Navigate vendors websites proficiently in various capacity, including Invoice submission, AR Review and Rate Processing.

What Were Looking For:

• Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.
• Communication: Strong verbal and written communication abilities.
• Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.
• Teamwork Skills: Able to work in a collaborative team environment as well as independently.

Required Experience: At least two years of high-volume time and billing experience in a professional services environment. College Degree is preferred. Strong interpersonal, written and oral communication skills; with the ability to communicate effectively with partners, associates, secretaries, accounting and clients. Solid basic math skills. Demonstrated technology skills including software applications. Ability to exercise independent judgement, reason logically and make sound decisions. Able to multitask without loss of efficiency or accuracy. Previous experience working in a law firm or legal environment preferred. Regular and predictable attendance is a core requirement of this position and the ability to work beyond the standard scheduled hours, as needed.

The salary range for this position is from $70,000 $80,000, which reflects the Firms good faith and reasonable estimate of possible compensation at the time of posting. Actual pay will depend on several factors such as the candidates experience, qualifications, and location.

Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found in the Careers section of the firms website.

If you are ready to play a vital role in the Firms success, we encourage you to apply and be a part of our commitment to excellence.

VMI Coordinator

The VMI Coordinator is responsible in supporting vendor-managed inventory (VMI) within the electrical distribution environment. This entry-level role is ideal for someone with a technical or electrical background who is looking to build a career in inventory management, field support & sales. You'll assist in tracking inventory, learning products and the specifications, and ensuring the right electrical components are stocked based on customer needs.

We are looking for associates who:

• Assist with the VMI customer space/placement, sets up the appropriate area to receive shipment of material and stocks product in the customer's designated area.
• Maintains awareness of min/max, reorder point/quantity and reports observations back to management.
• Generate and manage your own schedule based on inventory needs, ensuring timely delivery and accuracy.
• Conduct physical inventory counts.
• Replenish materials as needed.
• Ensure safe operation of warehouse equipment and vehicles.
• Collaborate with sales teams to promote products and services, assist with product evaluations, and contribute to pricing strategies
• Learn the specifications of common electrical items (e.g., conduit, fittings, wire, breakers, fuses).
• Communicate with foremen & internal teams for new sales needs or future needs.

What you bring:

• High school diploma or GED required; or electrical technology, industrial maintenance, or supply chain is a strong plus.
• 2 - 3 years of experience in warehouse, counter sales and/or delivery operations, preferably in the electrical distribution industry.
• Demonstrated customer and vendor relationship building and maintenance skills.
• Demonstrated ability to communicate clearly and concisely in written and verbal formats.
• Demonstrated the ability to plan and schedule the work of others.
• Demonstrated time management and organization skills, including the ability to plan and manage multiple priorities simultaneously.
• Proven proficiency in general personal computer application, as well as in the use of Microsoft Office software, including Word and Excel.
• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• Strong customer service orientation.
• Ability to lift and move light inventory and perform site walks when needed.

What we offer:

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays
• 401K match
• Profit Sharing
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement
• Employee Discount on products
• Access to a variety of trainings for personal development

We're the world's number one distributor of electrical products, solutions and related services. Echo Electric is owned by Sonepar, a global company with over 500 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us! All associates are regularly trained and we value promoting from within when possible.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

Registered Client Service Associate

Supports Financial advisors and their prospective and existing clients and other branch staff team members. Demonstrates effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment.

Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical administrative support to Financial Advisors, their prospective and existing clients and other branch staff team members. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. Come grow with us and see where a career at Raymond James could take you!

Responsibilities:

• Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.
• Helps manage and standardize best practices for various activities: new client on-boarding, large client liquidity events, private placement investment monitoring.
• Trading of both discretionary and non-discretionary products, model maintenance and performance tracking.
• Servicing of alternative investments and foreign accounts, including setup and maintenance.
• May participate in live meetings with the Financial Advisor and their respective client(s).
• Creates reports to build more practice efficiencies, identify key practice performance metrics, and helps implement processes to further enhance the team's performance.
• Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies.
• Ensures key client information and documentation is current with firm and industry requirements, rules and regulations.
• Works both independently and within a dynamic team environment to provide crucial support to the financial advisors and branch office.
• Assists Financial Advisors with marketing efforts including seminars, mail and other client-facing events.
• Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures.
• Acts as mentor and resource to junior team members; manages team workflow and works towards creating greater team operational efficiencies.
• Performs other duties and responsibilities as assigned.

Knowledge of:

• Company's working structure, policies, mission, and strategies.
• Managed account platforms.
• General office practices, procedures, and methods.
• Advanced investment concepts, practices and procedures used in the securities industry.
• Financial markets, products and industry regulations.
• Trading terminology.

Skill in:

• Client Relationship Management (CRM) software, or similar contact management software.
• Goal planning software.
• Excel, including developing spreadsheets as needed and for ongoing reporting.
• Effective communication across multiple client interactive platforms (in-person, virtual, phone and mail).

Ability to:

• Operate standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
• Analyze and research account information.
• Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment.
• Identify time sensitive items and assess competing priorities.
• Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns.
• Handle stressful situations and provide a high level of customer service in a calm and professional manner.
• Analyze problems and establish solutions in a fast paced environment.
• Use mathematics sufficient to process account and transaction information.
• Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually.
• Work both independently and as part of a cohesive team.
• Provide a high level of customer service.

Education/Previous Experience:

• High School Diploma or equivalent and five (5) years of financial services industry service experience, or an equivalent combination of experience, education, and/or training as approved by Human Resources.

Licenses/Certifications:

• SIE required provided that an exemption or grandfathering cannot be applied.
• Series 7 required.
• Series 63, 65 and/or 66 as required by state.
• Ability to obtain additional securities and advisory state registrations if required by state.

Travel: Less than 25%

Workstyle: Remote

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: Grow professionally and inspire others to do the same; Work with and through others to achieve desired outcomes; Make prompt, pragmatic choices and act with the client in mind; Take ownership and hold themselves and others accountable for delivering results that matter; Contribute to the continuous evolution of the firm.

At Raymond James as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

HR Specialist

Position Type: Full-Time, Remote

Working Hours: U.S. client business hours (with flexibility for onboarding cycles, payroll timelines, and employee support needs)

About the Role: Our client is seeking an HR Specialist to manage core HR processes and ensure smooth employee lifecycle management. This role involves recruitment support, onboarding, HRIS data management, compliance, payroll coordination, and employee relations. The HR Specialist ensures that employees are supported, records are accurate, and the organization remains compliant with labor regulations.

Responsibilities

Recruitment Support:

• Post job openings across job boards and career sites.
• Screen resumes and assist recruiters in scheduling interviews.
• Communicate with candidates during early-stage hiring.

Onboarding & Offboarding:

• Prepare offer letters, new hire packets, and orientation schedules.
• Ensure completion of compliance documentation (I-9, E-Verify, tax forms, direct deposit).
• Conduct exit processes (equipment retrieval, system access removal, exit interviews).

Employee Records & HRIS:

• Maintain accurate employee data in HRIS (BambooHR, ADP, Gusto, Zenefits, or similar).
• Track PTO, benefits enrollment, and employee status changes.
• Generate HR reports (headcount, turnover, compliance).

Payroll & Benefits Support:

• Partner with finance/payroll teams to reconcile hours, benefits, and deductions.
• Assist with benefits enrollment, open enrollment periods, and employee inquiries.
• Validate payroll data before processing.

Policy & Compliance:

• Draft and update HR policies, employee handbooks, and SOPs.
• Ensure compliance with labor laws (FMLA, FLSA, ADA, EEOC) and multi-state regulations.
• Maintain records audit-ready for external reviews.

Employee Relations:

• Act as point of contact for employee questions and concerns.
• Support performance management processes and employee engagement programs.
• Document and escalate sensitive issues to HR leadership.

Training & Development Support:

• Coordinate employee training sessions and compliance certifications.
• Track completion of required training and development milestones.

What Makes You a Perfect Fit:

• Organized and detail-oriented, with strong process management skills.
• Trusted communicator who balances empathy with compliance.
• Proactive in identifying HR process improvements.
• Comfortable supporting employees across multiple functions and geographies.

Required Experience & Skills (Minimum):

• 2+ years HR support or operations experience.
• Proficiency with HRIS systems (BambooHR, ADP, Gusto, Zenefits, or similar).
• Familiarity with U.S. labor law compliance.
• Microsoft Office/Google Workspace proficiency.

Ideal Experience & Skills:

• SHRM-CP, PHR, or similar HR certification.
• Experience with multi-state or international payroll and compliance.
• Industry exposure in SaaS, professional services, or high-growth startups.
• Process improvement or HRIS implementation experience.

What Does a Typical Day Look Like?

• Update HRIS records with new hires, promotions, or departures.
• Support recruitment and onboarding, coordinating interviews and ensuring new hires are set up for success.
• Prepare and validate payroll inputs, collaborating with finance to ensure accuracy.
• Respond to employee inquiries about benefits, PTO, or HR policies.
• Maintain compliance documentation so records are audit-ready at all times.
• Assist with HR reporting for leadership on turnover, headcount, and other metrics.

In essence: you ensure the organization's HR foundation is organized, compliant, and employee-focused.

Key Metrics for Success (KPIs):

• 100% completion of onboarding/offboarding checklists on time.
• Payroll and benefits reconciled with zero errors.
• HRIS data accuracy (no outdated or incomplete records).
• Compliance records consistently audit-ready.
• Positive feedback from employees on HR responsiveness.

Interview Process:

• Initial Phone Screen
• Video Interview with Recruiter
• Practical Task (e.g., build a sample onboarding checklist in BambooHR or prepare a compliance report)
• Client Interview
• Offer & Background Verification

Fully Qualified Line Mechanic Position

Eversource Energy is the largest Energy delivery company in New England. We support 4.4 million Gas and Electric customers across CT, MA, and NH. Be a part of our mission to deliver reliable energy and superior customer service.

This is a Fully Qualified Line Mechanic position. A Fully Qualified Line Mechanic position requires at least one year of experience. The ability to climb poles skillfully with Lineman's climbers; and the ability to direct the work of others when assigned are required. The selected candidate must be qualified to hold and possess a Commercial Driver's License (CDL). Rubber gloving of high voltage distribution systems up to 23KV is a requirement. The individual will be required, during periods of trouble call assignment, to be available at the reporting base within approximately one-half hour.

The salary range for this position starts at $54.68 and progresses in accordance with the union contract. Check out the career site for an overview of benefits.

Hours/Days of the position is 4-10s (M Thurs) schedule and the reporting location will be a show up site (Oxford or Litchfield). The individual will perform work involved in the construction, operation, and maintenance of the electric system. Bargaining unit employees under the TEAL contract will be given first consideration. In addition, this position is being posted internally and externally. Candidates must successfully pass the written and the overhead physical agility assessment. Qualified candidates must submit a resume with their application.

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

Seasonal Operations Technical Specialist

As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Blocks tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.

Day to Day

Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages.

Deliver supplies and materials to and from tax office locations in a timely and organized manner.

Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards.

Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst.

Maintain an inventory of district resources.

Track and control hot spare computer equipment in the district.

Document hardware problems and their resolution within the ticketing system.

Maintain up-to-date technical knowledge of the departments supported products and systems.

Participate in all required training relevant to the position and perform other duties as assigned.

What You'll Bring To The Team

Education:

High school diploma or equivalent.

Work Experience:

Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools.

Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware.

Must have reliable transportation to travel between office locations as required.

Must be able to work independently.

Must be able to lift 55 pounds.

Demonstrated decision-making, analytical, and problem-solving skills.

Demonstrated organization, prioritization, and project coordination skills.

Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates.

Effective time management and multi-tasking skills.

Ability to follow direction.

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. Youll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.

Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a persons race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

Crew Member Opportunity At Five Guys

The pay for this position starts at $13.00/hour +Tips +Bonus

Five Guys Burgers and Fries is interviewing for crew members. Ranked #1 burger in America not only for our delicious food but also for our exceptional employees.

We have a unique work environment and open kitchen design. From the register, to the grill, to morning prep and evening close, our employees become a team working in all areas of the restaurant.

We also have a unique bonus program, called the Secret Shopper program that provides the opportunity to earn cash bonuses for everyone by upholding our high standards and delivering an outstanding dining experience.

Our restaurants are fun and loud with lots of team communication and great classic rock music playing. Yes, you are encouraged to sing along.

Family owned, we are fanatical about fresh ingredients, food safety, cleanliness and customer service. No freezers in our restaurants.

Earn, learn and grow your career with Five Guys.

What We Offer You:

• Flexible hours and schedules to meet your needs.
• Opportunities to learn and grow your career.
• A fun work environment and culture where we take food quality and food safety very seriously but do not take ourselves too seriously.
• A fast-paced, high-energy environment.
• Competitive base pay and excellent potential bonus.
• Work with fresh, high-quality ingredients.
• Free Meals while you work.
• 401(k), Medical, Dental and Vision based on eligibility.

Growth Strategist

En Product Hackers estamos construyendo el mejor equipo de Growth del mundo. Personas altamente creativas, inteligentes e ingeniosas pero con mente cientfica y absoluta obsesin por los productos digitales. Queremos ser el Space X del Growth, por eso buscamos a los mejores humanos, con las mejores capacidades para convertirlos en astronautas.

Si quieres sumergirte en el universo de los productos digitales, visitar los planetas de nuestros clientes (sus productos digitales) y terraformarlos para que puedan albergar vida (usuarios y clientes) este es el lugar ideal para pasar de ser un msero humano a un astronauta del producto digital. S, tambin somos muy frikis del espacioX y esas cosas.

Adems, en Product Hackers encontrars un equipo que aprende y comparte constantemente, que busca que las ideas se experimenten, se prueben y se implementen sin miedo, porque aqu compartimos aprendizajes, crecemos juntos gracias a esta pasin por el Growth

Somos remote-first y contamos con grandes profesionales de diferentes puntos del mundo.

QUL SER TU MISIN?

Como Growth Strategist, tu misin ser disear estrategias de crecimiento que aseguren el xito de nuestros clientes, ejecutarlas con excelencia y detectar y gestionar los recursos necesarios para llevarlas a cabo. Este rol hbrido combina la capacidad de liderar como estratega y la flexibilidad de ejecutar cuando sea necesario. Estars en el centro de cada proyecto, liderando el camino hacia el crecimiento y asegurando que todos los miembros del equipo trabajen en armona para alcanzar los objetivos.

QULES SERN TUS CONTRIBUCIONES?

• Liderar la estrategia de Growth: Sers el lder estratgico de varios clientes, asegurando que el equipo y t cumplan con los objetivos establecidos.
• Guiar y desafiar: Desafars el roadmap planteado por el equipo y guiars el discovery, asegurando la eficiencia y eficacia en la prestacin del servicio.
• Mejora continua: Recopilars y compartirs feedback para contribuir a la mejora continua del servicio y garantizar que los procesos del squad se cumplan.
• Toma de decisiones crticas: Tomars las decisiones necesarias para asegurar el crecimiento de los clientes.
• Gestin de stakeholders: Detectars oportunidades de crecimiento ms all de los objetivos del proyecto y usars tus habilidades e influencia para convencerlos de la importancia de estos para el xito de la compaa a largo plazo.
• Gestin del equipo: Proveers soluciones a los problemas y bloqueos que enfrenten los Growth Managers del squad, mantendrs la cohesin y un buen clima de trabajo.
• Comunicacin clave: Reportars problemas importantes y aprendizajes al resto de Growth Strategists y aportars soluciones para construir un sistema escalable.
• Dinamizacin del squad: Establecers dinmicas de trabajo efectivas para el squad, asegurando que se cumplan los objetivos y detectando cualquier desviacin.

QU ESPERAMOS DE TI?

• Pensamiento estratgico: Disears, liderars y monitorizars estrategias de crecimiento a corto, medio y largo plazo, maximizando el impacto de los recursos disponibles.
• Dominio de nuestra metodologa: Defenders y educars a nuestros clientes en nuestra metodologa (GOI Tree) y procesos, buscando siempre la mejor forma de satisfacer sus necesidades respetando nuestros valores.
• Liderazgo en Growth: Sers la persona de confianza del cliente, actuando como un verdadero Head of Growth para ellos, identificando lmites, retos y bloqueos que impidan su crecimiento.
• Gestin de equipo: Velars por el crecimiento y xito de los miembros del squad, ayudndolos a que puedan cumplir con sus objetivos y crezcan dentro de la compaa.

QUS SERN TUS RESPONSABILIDADES CLAVE?

• Ser responsable ltimo de la definicin y cumplimiento de los objetivos de los clientes.
• Asegurar la satisfaccin del cliente con el servicio prestado.
• Garantizar la excelencia en la entrega del servicio y el funcionamiento ptimo del squad.
• Descubrir e implementar buenas prcticas en la prestacin del servicio.
• Detectar ineficiencias en la asignacin de trabajo y proponer mejoras para optimizar el rendimiento del equipo.

QU TE HAR TRIUNFAR CON NOSOTROS?

• Experiencia en Growth y productos digitales: Debes tener experiencia trabajando con productos digitales y una mentalidad cientfica para entender y mejorar procesos.
• Visin estratgica y habilidades comunicativas: Tu capacidad para pensar a largo plazo, innovar y comunicar con claridad sern claves para cambiar la forma en que trabajan nuestros clientes.
• Capacidad para gestionar multiproyectos simultneamente: Dado que debers gestionar la estrategia de varias cuentas es ideal que ya tengas experiencia en esta lnea. Si vienes de agencia mucho mejor.
• Mentalidad emprendedora: Entenders a nuestros clientes desde la empata y el conocimiento profundo de su negocio y producto.
• Capacidad para liderar y ejecutar: Sers capaz de tomar las riendas de la estrategia de Growth y tambin estars listo para ejecutar cuando sea necesario.
• Ambicin por mejorar: Tienes un deseo innato de crecer, aprender y retar el status quo. En Product Hackers, nos atrevemos, fallamos y aprendemos para ser mejores en cada intento.
• Mentalidad de crecimiento: No hay barrera que te impida pensar en cmo crecer. Sabes que la tecnologa y la creatividad son las armas que pueden llevarte donde nadie ms llega.

QUS SERN TUS PRIMEROS MESES EN PRODUCT HACKERS?

• El primer mes: Durante las primeras semanas, nos aseguraremos de que conozcas el funcionamiento de Product Hackers y sobre todo de nuestro mtodo. El equipo, los valores que compartimos. Tendrs oportunidad de analizar el funcionamiento actual de la metodologa, las herramientas que utilizamos y comenzars a aportar ideas de mejora. Todos los aportes son bienvenidos!
• El primer trimestre : Te familiarizars con los procesos internos y con las demandas externas con el apoyo de todo el equipo. Poco a poco se irn notando las mejoras que comencemos a trabajar y te encontrars liderando la comunicacin con nuestros clientes. Estars gestionando de inicio a fin al menos un proyecto con cliente
• A la luna : Product Hackers te proporcionar las herramientas, pero t sers capaz de desarrollarte tanto de manera profesional como personal, integrando todos los aprendizajes y siendo capaz de aportar un valor aadido tanto a tus responsabilidades como a las de otros equipos. Estamos en constante crecimiento, as que para este momento, seguramente tus responsabilidades y roles se hayan enriquecido bastante.

QUS BENEFICIOS PODRS ENCONTRAR?

• Equipo ???: Un equipo que trabaja de manera remota pero cercana y con la mejor vibra, que est dispuesto a ayudar en todo momento y que comparte la pasin por el Growth. Encontrars un equipo que tiene muchas habilidades y asumiendo diferentes roles del cual siempre podrs echar una mano y aprender.
• Crecimiento personal y profesional :La curva de aprendizaje puede ser dura al inicio, pero una vez que despegas, el progreso es muy rpido y se nota. El crecimiento de Growth Hackers y su proyeccin es posible gracias a sus astronautas
• Mtodo propio : Hacemos algo especial, algo que no est en todos lados, nos salimos del tradicionalismo y probamos cosas nuevas ya que estamos en un sector que se mueve muy rpido. Qu mejor que aprendas el mtodo y puedas aplicarlo a tu propio negocio!

TE OFRECEMOS

• Full remoto + flexibilidad

Engineering Manager

This role is based remotely but if you live within a 50-mile radius of Austin, Detroit, Warren, Milford, Mountain View, or Sunnyvale, you are expected to report to that location three times a week, at minimum.

The AI Cloud and Developer Infrastructure organization is responsible for delivering and maintaining the tools and services engineers here at GM use every day to do their best work and drive our cars forward. Tools and services we work on enhancing the entire development process of engineers at GMhow/where code is checked out, modified, compiled, tested, merged, and eventually deployed. Our goal is to ensure our AV engineers and others here have world-class tools and a seamless development experience so that they can focus on the problems that matter most in their domain.

We are looking for an Engineering Manager with a deep technical background, experience building and running engineering teams, and who is passionate about developer productivity. As a leader on this team, we are looking for someone who cares deeply about the technical development of engineers on and off the team and can effectively balance the needs and priorities of the business, our users, and the growth of our engineers. This leader will start delivering impact through observability frameworks and will evolve depending on business needs, but they will be expected to identify high ROI investments with minimal guidance.

Team leadership: Manage and grow a team of engineers, conducting performance reviews, providing coaching, and supporting career development.

Technical strategy: Define and execute the technical vision and roadmap for the observability platform, ensuring it provides actionable insights into complex systems.

Architectural oversight: Provide technical guidance on instrumentation, logging, metrics, and tracing to ensure comprehensive visibility across GM's AV software stack.

Incident response: Ensure the team's tools enable rapid detection, debugging, and resolution of unknown or unforeseen system failures to minimize downtime.

Cross-functional collaboration: Work with other engineering teamssuch as those developing AI/ML, firmware, and infrastructureto implement observability practices and improve system reliability.

Platform development: Lead the development of internal tools and data pipelines to collect, analyze, and visualize telemetry data at a massive scale.

Vendor management: Manage relationships and costs associated with third-party observability software and platforms.

Minimum qualifications (must-have):

• Leadership experience: 5+ years of experience leading software or site reliability engineering (SRE) teams and balancing the tradeoff between velocity and reliability
• Bachelors Degree in Computer Science or related field or equivalent work experience
• Observability expertise: Deep understanding of core observability pillars: logs, metrics, and traces. Experience with technologies like Prometheus, Grafana, OpenTelemetry, and log management systems is crucial
• Software architecture: Strong background in designing, developing, and architecting distributed systems, cloud-native applications, and microservices
• Programming proficiency: Familiarity with Go, Python, Typescript or similar along with software development practices to inform code reviews and architectural decisions
• Cloud infrastructure: Experience with modern cloud offerings like GCP, AWS, or Azure and technologies like CI/CD pipelines, Kubernetes, and Docker
• Communication skills: Excellent interpersonal and communication skills to collaborate effectively with diverse teams and stakeholders

Preferred qualifications (nice-to-have):

• Management experience: 3+ years of experience managing software engineering or site reliability engineering (SRE) teams.
• Experience working with GCP, AWS, or Azure
• Familiarity with Kubernetes, Docker, Istio, Terraform, Prometheus, Grafana, TSDBs and observability pipelines (e.g. either for logging or metrics or tracing)
• Skilled in defining and instrumenting SLIs and SLOs
• Own or contribute to Open Source projects
• Passion for self-driving technology and its potential impact on the world

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. The salary range for this role is $200,000 to $285,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. An incentive pay program offers payouts based on company performance, job level, and individual performance. GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

We believe we all must make a choice every dayindividually and collectivelyto drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

From day one, we're looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Director, Technical Product Marketing

Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally including Ubisoft, Xero, Stack Overflow, NASA, and Disney rely on our Continuous Delivery, GitOps, and release orchestration solutions.

Founded in Australia in 2012, our team of over 270 Octonauts now spans the globe. We combine high growth and big ambitions with a sustainable, balanced working environment. Our revenue has grown consistently between 3050% every year for the past 8 years, and we've been profitable for 10 out of the past 11 years.

We've been remote-first since 2015 and work with an uncommon level of transparency. You can read our public handbook to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what's best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company.

As the Director of Product Marketing, you will lead how Octopus tells its story to the world: shaping our positioning in the DevOps and GitOps space, guiding go-to-market strategy, and scaling a high-performing product marketing team. You will collaborate closely with Product, Engineering, and Revenue leaders to connect our product innovation to customer value, driving awareness, adoption, and growth across both our enterprise and product-led motions.

To help our teams work together effectively, this remote position requires you to be located in the United Kingdom.

What You'll Do:

• Define and evolve the positioning, messaging, and narrative that clearly establishes Octopus as the category leader in Continuous Delivery.
• Work with the Product and Revenue teams as we iterate on the product roadmap, incorporating the Voice of the Customer (VoC).
• Partner with the CMO and leaders of other marketing functions to develop realistic marketing plans, aligned with company priorities.
• Support Product Marketers in the development of Go-To-Market (GTM) strategies and guide them in planning and executing product launches.
• Oversee and contribute to the development of all market-facing content including fact sheets, blogs, videos, and press releases, ensuring consistent voice, tone, and relevance to our target audience.
• Drive initiatives focusing on building customer evidence, including case studies, testimonials, and product reviews.
• Nurture relationships with market analysts through regular briefings and be the DRI for analyst-driven market research (Gartner MQ, Forrester Wave, etc.)
• Represent Octopus at industry conferences and Octopus-led events.
• Serve as a people manager for the product marketing team, helping them perform at their best by clearly defining their goals, providing continuous feedback, removing obstacles, and helping them grow in their careers.

Your Background:

• 10+ years of experience in product marketing or GTM roles, with at least 3 years leading product marketing functions.
• Deep technical knowledge of Continuous Delivery tools, including Kubernetes. Experience in developing the OSS community is a plus.
• Proven ability to own GTM strategy and execution for DevOps and GitOps related solutions in the enterprise SaaS space.
• Strong communicator and storyteller, capable of translating complex technical ideas into business-oriented messaging.
• Proven track record collaborating closely with Product, Revenue, and other Marketing functions to drive measurable business outcomes.
• Established relationships with key DevOps market analysts and media.
• Entrepreneurial mindset, with bias for action.

Octopus has an internally open and transparent system for compensation. Any Octonaut can view the compensation for any role at any level. This ensures people doing the same work with the same skill get paid the same.

The compensation for this role is: Director Level.

Benefits include a minimum of 25 days annual leave, up to 10 days of paid sick and carers leave, 12 weeks of fully paid parental leave with flexible return options, generous health care (100% individuals, 75% dependents), dental and vision, 401K matching, and stock options.

Interview Process

Below is the interview process you can expect for this role. We know interviewing can seem daunting, but rest assured we designed our interview process to move quickly while still getting you all the information you need.

Initial chat [30 min]

Talent acquisition screen: Meet with your Talent Acquisition team and get a feel for what it would be like to be an Octonaut!

Hiring manager chat [4560 min]

Hiring manager chat: Designated time to chat with the hiring manager. This is a great opportunity to get to know each other. You should expect the hiring manager to ask questions about your professional background and goals. We welcome any questions you may have for us!

Panel interview [6090 min]

Final round chat: In this final round call, you meet cross-functional team members. You can expect a mix of leaders and individual contributors to join the chat. By the end of this call, you should have a great idea of what it's like to work at Octopus. We should also have a great idea of what it would be like to have you on the team! We'll ask any final questions and encourage you to do the same.

Our public employee handbook is the best place to learn more about life at Octopus. It includes our values, how we structure teams, career progression, leave and benefits, and much more.

If you're enthusiastic about this position, even if you don't meet all the criteria above, we wholeheartedly encourage you to submit your application. Our talent team is in-house, and we recognize that every individual brings something unique. We take the time to review every application and consider how you might add to the team.

We know your time is precious. If you apply, we promise to update you at least once per week about the status of your application and to give you clear expectations for each step in the journey.

Important Notice About Recruitment Scams

Please be aware that individuals and organizations may attempt to scam job seekers by offering fraudulent employment opportunities under the name of Octopus Deploy or Codefresh by Octopus Deploy. These scams may involve fake job postings, unsolicited emails, text messages, or other communications claiming to be from our recruiters or hiring managers.

Octopus Deploy will never:

Ask for sensitive personal information, such as credit card details, bank account numbers, or other financial information during the recruitment process.

Request payment, fees, or purchases from job seekers.

Send checks for equipment purchases prior to employment.

Official Communication Channels:

All communication from Octopus Deploy recruiters or hiring managers will come from official email addresses ending in @octopus.com. If you receive messages from other domains (e.g., name.sr.octopus.com or generic addresses like @yahoo.com), these are not from Octopus Deploy.

If you are unsure about the authenticity of a communication claiming to be from Octopus Deploy, do not provide any personal or financial information and contact us immediately at recruitment@octopus.com.

Reporting Fraud

If you believe you have been a victim of a recruitment scam, please report it to the appropriate authorities:

United States: Federal Trade Commission (FTC)

Europe: European Anti-Fraud Office (OLAF)

New Zealand: NetSafe

Australia: Australian Cyber Security Centre (ACSC)

Signs of a Recruitment Scam

Be vigilant about the following red flags:

The sender uses email domains that do not end in @octopus.com (e.g., name.sr.octopus.com or generic addresses like @yahoo.com or @hotmail.com).

Poor spelling and grammar in emails or official-looking documents.

Requests for payment, financial details, or fees to proceed in the hiring process.

Receiving a check and being asked to deposit it

Head Of Money Out Operations

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

The Head Of Money Out Operations is responsible for leading several teams of associates and developing strong working relationships with our internal clients. This position will be involved in defining the operational (Money Out) strategies to efficiently meet client expectations; developing the process and implementation of an annual business plan; maintaining a high level of customer service; developing and maintaining strong operational controls; recruiting and coaching leadership staff; crafting long-term strategic planning; and creating and monitoring budgets. The role will drive continuous improvement and fundamentally transform the day-to-day business overseeing strategic objectives, regulatory activities, and technological innovations to better the business.

There is only one position. Preference is candidate to be hybrid to Dresher PA or Newton, MA locations. Remote candidates will be considered.

Responsibilities

• Develop, and implement the annual business plan; communicate to leadership and ensure understanding of the plan and alignment to the work and measurables
• Motivate, lead and support leadership team and associates to provide excellent associate direction.
• Ensure talent development and training to respond to clients in a professional and consultative manner.
• Partner with leaders to ensure the creation and management of team deliverables, ensuring that quality and production service level objectives are consistently met or exceeded.
• Provide balanced feedback to leadership regarding performance and areas of improvement, motivation of team and support of the associate experience and empowerment
• Conduct regular staff meeting with leadership and teams providing updates and receiving feedback.
• Provide guidance and support empowerment for leaders to mitigate and address escalated issues.
• Develop leadership competencies, expertise, ability, and experience for career pathing within Ascensus.
• Support team in escalating awareness broadly across appropriate teams' issues requiring resolution; partner with internal departments to deliver timely resolution.
• Actively seek out ways to improve associate satisfaction and deliver results.

Serving Clients

• Act as senior leader for clients and advisors looking for executive presence in plan level issue situations, audits, and service meetings.
• Serve as senior decision maker on escalated items.
• Drive leadership in monitoring and achieving daily production commitments, SLA and metrics as well as workflows in order to meet operational service commitments.
• Develop professional relationships with internal teams and stakeholders to ensure alignment of approach and satisfaction

Strategic Activities

• Collaborate with internal clients Employer & Sponsor Services, Participant Services, Relationship Management and Sales to building services and support processes.
• Align department priorities to execute on business plan objectives to maximize revenues, client retention and organic sales.
• Team with executive leadership and peers to create strategy and vision for the Client Operations organization.
• Develop project plans and teams to achieve strategy and vision. Develop and drive efficiency plays and enhancements leveraging all Ascensus capabilities to achieve with automation or process refinement

Process and Business Management

• Own budget planning and align current and future planning activities against budget expectations.
• Ensure that the team's decision-making processes are guided by data, real time metrics and capacity analysis.
• Educate and empower leadership team on best practice talent strategies for appropriate allocation of resources to meet business needs and operational service commitments/objectives.
• Document, maintain and revise operational workflows and Service Standards.
• Monitor and actively manages department expenses and revenue generating activities to meet budget.
• Identify areas of improvement within Ascensus platform including workflows, policies, technology, products etc. Develop improvement plans, gain support and execute.
• Work with peers in the senior management team to identify global issues and opportunities for improvement, make recommendations for changes and help implement.
• Responsible for protecting and securing all client data held by Ascensus to ensure against unauthorized access to and/or improper transmission of information that could result in harm to a client.
• Maintain and establish the environment enabling Operations teams to live by the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day-to-day basis showing your support of our organizational culture.

Additional Requirements

• Bachelor's degree in business administration, Management, Finance or equivalent work experience
• 10 years' industry experience (with money out/disbursements) and at least 8 years of leadership experience of leadership roles and functions
• Demonstrated ability to lead with strong management skills
• Excellent written and oral communication skills
• Professional demeanor and experience with client meetings
• Excellent analytical and problem-solving skills
• Must be detail oriented and be able to work well within given timeframes and standards
• Familiarity MS-Office software applications, including Excel, PowerPoint, Word, & Visio (familiarity with Access preferred)

The national average salary range for this role is $150K-190K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc.

Project & Engagement Manager

We are seeking a strategic and client-focused Project & Engagement Manager to lead high-impact consulting engagements and cultivate long-term client relationships. This hybrid role combines delivery excellence with strategic advisory, ensuring that client objectives are met while identifying opportunities for growth and transformation.

Key Responsibilities

• Act as the primary strategic advisor to clients, aligning consulting solutions with business goals.
• Lead the planning, execution, and delivery of consulting projects across multiple industries.
• Develop and maintain strong client relationships, acting as a trusted partner throughout the engagement lifecycle.
• Drive business development by identifying upsell and cross-sell opportunities within existing accounts.
• Manage project scope, timelines, budgets, and resources to ensure successful delivery.
• Facilitate executive-level communications and stakeholder reporting.
• Oversee financial performance of engagements, including billing, and forecasting.
• Collaborate with internal teams to ensure consistent delivery standards and client satisfaction.
• Support strategic transformation initiatives for clients.
• Contribute to the development of consulting methodologies, templates, and best practices.

Qualifications

• Proven experience in strategic consulting and project management within a client-facing role.
• Strong understanding of business strategy, operations, and transformation initiatives.
• Exceptional communication and relationship-building skills with executive stakeholders.
• Ability to manage multiple projects and engagements simultaneously.
• Financial acumen and experience managing engagement-level budgets and profitability.
• Bachelors degree in Business, Management, or related field; MBA or PMP certification preferred.

Cyclotron is an Equal Opportunity Employer. Cyclotron values diversity, equity, and inclusion, and aims to practice DE&I in all that we do.

Project Manager

Project Managers lead our production activities in the field, making decisions that impact the success of the assignment. They perform a variety of tasks, monitors and inspects tasks for commercial and residential restoration jobs to ensure completion of drying, demolition and various restoration activities, prepares/reviews documentation to include notes, photos and documents according to company policies and procedures, explains processes used to complete active jobs and next steps to resolution in person to customers, supervise techs assigned to the job. You will need not only your excellent technical skills, you must have the necessary Customer Service skills that are necessary to work through difficult situations.

You may assist the Estimator or will be responsible for creating estimates in Xactimate utilizing the program guidelines and IICRC standards. Must have basic construction background which includes basic understanding of building materials, flooring and other materials affected by wind, water, fire, smoke and other property damage causes. You will make a difference here. From helping clients solve the needs they have, helping our company grow and prosper.

Job Responsibilities include:

• Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
• Completes assigned jobs according to company processes, maintains quality control within the budget of each job
• May perform daily monitoring on active residential and/or commercial jobs and communicates with customers.
• Maintains records of personnel and resources used on projects and communicates all billable events to others.
• May be responsible for creation of estimates in applicable software
• Inspect and scope jobs onsite-and works with Project Manager/ Crew Chief/Lead Tech on scope of job
• Document / review loss with clear and descriptive job photos and upload into operating system/software
• May write mitigation and reconstruction estimates using Xactimate
• Communicates conversations and key information on the job using the notes feature in required software
• Estimates using carrier audit standards and manages the estimate based on feedback from client and customer
• Explains drying process and next steps to resolution in person to customers using printed materials as a guide
• Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss
• May perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary.
• Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
• May train new technicians or key operational team members

Job Requirements include:

• High school graduate or equivalent, college degree preferred.
• Strong knowledge of insurance restoration and or construction industry
• Valid Driver's License and satisfactory driving record
• Able to work independently or work with/lead a team
• Exhibit professionalism, maturity, and the willingness to serve the customer
• Experience managing teams of 2 or more
• Experience with entering data using a tablet or mobile phone
• Strong verbal and written and communication skills
• Strong problem solving and customer service skills
• Must be able to prioritize activities and meet deadlines
• Working on-call schedule is required
• Certifications preferred:
• ASD Applied Structural Drying Technician
• FSRT Fire & Smoke Restoration Technician
• OCT Odor Control Technician
• WRT Water Damage Restoration Technician

Physical Demands and Working Conditions include:

• Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
• Express or exchange ideas with others and receive and act on detailed information given.
• For safety reasons, wear respirators, which are used in certain situations, must be able to seal to your face.
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Compensation: $20.00 - $24.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Account Manager

CAS uses intuitive technology, unparalleled scientific content and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 117 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make scientific insights accessible to innovators worldwide.

CAS is currently seeking an Account Manager for our Sales Team. This position will cover the CT and NY area, and must live in the territory.

Job Accountabilities:

• Manage a territory of CAS customers and ensure they are receiving exceptional experiences through our interactions with CAS as a firm
• Manage an assigned book of business and build, expand, and solidify relationships with existing clients via necessary sales and support visits, calls, emails, and presentations with the expectation of creating, advancing, and closing revenue opportunities within an assigned territory.
• Effectively identify, analyze, resolve, communicate and work through customer problems, issues and opportunities.
• Lead onboarding, enabling through insights, and teach our users and customers how to realize the full value of our solutions
• Serve as the authoritative consultant to retain, cross-sell, and upsell existing clients through a superior experience and understanding of their needs
• Anticipates and drives growth of additional services and coverage levels by conducting thorough needs assessments and matching these needs to the appropriate solutions.
• Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers. Can facilitate buy-in from multi-stakeholder buying decision teams.
• Exercise independent judgment in setting priorities, evaluating results, and waiving established procedures when warranted to achieve optimal customer outcomes
• Create innovative solutions within our established sales process to drive value and consistently utilize the CRM to document prospect interaction, ensuring efficient lead management.
• Secure in-person, phone, or virtual engagements with customers to connect more deeply and learn their challenges and how CAS can partner.
• Monitor customer dashboards, identify risks and develop action where necessary to ensure optimal customer experience and product usage
• Analyze, create and document user success stories and communicate these to buyers.
• Establish a trusted advisor relationship, understanding the importance of timely follow up with customers, managers and staff making communication a top priority.
• Develop and maintain daily plans to maximize selling time, including pre-call planning, adhering to metrics and customized scripts based on opportunity type.
• Building account plans for mapping out customer/account landscape and creating plans for driving, protecting or growing value in accounts.
• Attend/present at trade shows, events, and conferences
• Provides coaching, mentoring, and guidance to work team members while coordinating cross-functional activities and serving as liaison between departments
• Other duties as assigned

Qualifications:

• Bachelor's Degree in Science related fields, business, communications, or other related disciplines. Advanced degrees a plus.
• 8+ years of demonstrated specialized comprehensive sales-related experience (in-person with travel), including lead generation, inside and outside sales, business development, and customer service
• 4 years' of extensive experience with CRM and opportunity management systems, preferably Salesforce.com
• Experience with traveling for work-related projects or meetings with customers.
• Advanced level of diagnostic/consultative selling
• Proven track record of exceeding sales objectives and territory/account development
• Exceptional written/verbal communication skills
• Strong customer relationship management experience, including strategic advisory capabilities
• High degree of ability to multitask, prioritize, and manage time effectively. Set priorities and evaluate results.
• Leadership abilities in coaching, mentoring, and team coordination
• Expertise in leveraging LinkedIn and other prospecting tools
• Strategic thinking capabilities with strong analytical and problem-solving skills in selling science-related solutions and/or information/intellectual property that impacts performance
• Strong capacity to articulate industry-specific value proposition to address customer pain points
• Demonstrated experience with virtual selling tools such as GoToMeeting, Web-Ex and other comparable tools
• Up to 30% Travel

CAS offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans. Candidates for this position must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. EEO/Minority/Female/Disabled/Veteran