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Credit Resolution Specialist II

06-Mar-2026 to Until Filled (CST) OKC/Collections (19) 4141 Northwest Expressway, Oklahoma City, OK, United States Hourly Full Time

Our Benefits

• $1,000 Welcome Bonus after 90 days
• Competitive Pay with advancement opportunities
• Performance Incentives
• 11 Paid Holidays
• Paid Time Off (Starting at 16 days per year with Years of Service Increases)
• 200% 401(k) Match up to 5%
• Medical Plans with a $5.00 Employee Only Per Pay Period Plan
• Dental, Vision, Short-Term Disability Insurance
• Hospital and Accident Indemnity Plans
• Employer paid Basic Life and AD&D Insurance
• Employer paid Long-Term Disability Insurance
• Flexible Spending Accounts- Medical and Dependent Care
• Tuition/ Educational Assistance
• Employee Perks and Discounts

Communication Federal Credit Union has proudly served its members for over 80 years and we've recently been ranked #1 Credit Union in Oklahoma by multiple sources! We remain deeply committed to our communities, providing financial education and supporting local organizations.

We're passionate about the credit union philosophy of "People Helping People" and we empower our team members to deliver on that promise. As part of the team at CFCU, you will work alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration and communication, enabling our employees to have meaningful impact on our organization and in the communities we serve.

The Resolution Specialist II is responsible for notifying or locating borrowers with delinquent accounts and attempts to secure payment to the credit union in compliance with policies and procedures. Recovery of monies owed to the credit union may include issuing garnishments, levies, repossessions or other efforts approved to minimize delinquency rate and offset loan losses.

Who You Are:

• Professional, well-developed written and oral communication skills. Ability to write routine reports and correspondence using proper English grammar. Must be able to talk to others and convey information effectively.
• Knowledge of regulations regarding collections with ability to read and interpret loan and legal documents.
• Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.).
• Strong attention to detail and accuracy is a must.
• Ability to organize and prioritize tasks in a timely manner.
• Ability to adapt to changes in the workflow; manages competing demands and able to deal with frequent change, delays, or unexpected events.

What You Will Do:

• Locates and notifies members with delinquent accounts arranging debt repayment or establishing repayment schedule; advises of further necessary actions and strategies. Contact members by phone, mail, or email. Follow skip tracing procedures to obtain pertinent information as needed.
• Identifies seriously delinquent accounts in a timely manner and upon approval, proceeds with corrective action. If repossession of collateral is necessary, work closely with repossession agent and leadership team for disposition.
• Contribute efforts in dedicated queue with call quota of 15 calls per hour until the dedicated queue is completed.
• Connect with attorneys and ROE's (Representative of Estate) to handle deceased memberships.
• Initiates modification process with members in need additional assistance due to hardship.
• Collect, input information re: collections efforts, status of member accounts in designated records via collection software.
• Handles payment history disputes; work to resolve questions from Branch staff.

Education and Experience:

• Two or more years of experience in credit or collections in a financial institution or lending environment required.
• High school diploma or G.E.D.
• We will consider any combination of education, training and experience which provides adequate skills/knowledge.

Dealer Concierge Consultant

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

The Dealer Concierge Consultant provides critical organizational support, working directly with MillerKnoll distribution partners to help navigate and educate a wide range of inquiries. As part of the exceptional Concierge service team, this role will act as a single point of contact that supports dealer issues across all disciplines sales, design, operations and technology.

Essential Functions:

• Act as a key contact for our dealer partners to support inquiries and represent the MillerKnoll brand experience.
• Applies problem-solving skills and executes accurate solutions to problems independently.
• Build and maintain broad knowledge on products, services, technology tools and resources across MillerKnoll contract brands; keep pace with changes.
• Communicate and translate technical, operational and product knowledge in a manner that promotes MillerKnoll profitability and strategic business objectives.
• Conducts project and order activities, processes, and provides services information as an experienced consultant to various customer segments.
• Executes independent judgment and research in development of solutions to meet customer satisfaction while minimizing business risk and maximizing dealer success. Escalates issues as necessary.
• Leverages technology platforms to perform daily functions.
• Maintains accurate record of daily communications, ongoing issues, and resolutions taken. Responsible for generating and maintaining proper documentation while complying with work instructions and departmental standards, and proposes ideas for improvements to work-flow processes.
• Maintains high dependability and creative problem solving to support daily dealer and team needs. Bring clarity and resolution in a timely, friendly and accurate manner.
• Participate in shared coverage of incoming dealer support through a variety of technology interfaces phone, email, live chat and screen share.
• Work collaboratively with cross-functional teams to resolve dealer inquiries in real time and to learn, inform and advance existing process and management.
• Performs additional responsibilities as requested to achieve business objectives.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor's Degree or equivalent years of professional experience.
• Minimum of 3 years of related experience

Skills and Abilities:

• Strong knowledge or ability to develop knowledge on MillerKnoll products, services, policies, processes, procedures and technology
• Customer-centric, thrives working with and helping people and always displays a positive and confident professional posture.
• Exceptional communication skills: verbal, written, listening, empathy, conflict resolution
• Demonstrated expertise creating and implementing alternative solutions to a request or problem
• Demonstrated ability leading and/or participating on continuous improvement teams/projects and pilot new technology, practices or business enhancements.
• Ability to use office automation/communication software in an office environment
• Extremely responsive and thorough with a strong sense of urgency.
• Able to conduct activities independent of immediate supervision and represent MillerKnoll in a professional manner.
• Comfortable working in both a collaborative team environment and independently.
• Ability to work flexible working hours if needed.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

Financial Representative

The purpose of the Financial Representative is to meet the needs of middle-income clients by educating them on risk protection, financial security, and wealth creation; analyzing needs; and recommending and selling the corresponding financial solutions. A Financial Representative must educate their clients, assess their clients' needs, and sell financial solutions in an ethical and client-focused manner, always selling the right way and for the right reasons.

Responsibilities

• Identifies market(s) and develops appropriate marketing plan to sell insurance and investment solutions.
• Travels throughout market(s) to prospect and network for middle-market clients by identification of potential qualified clients and making initial contacts.
• Contacts and secures in-person appointments with prospective and existing clients for the purpose of sales, conservation, and service.
• Adequately prepares for and conducts all appointments using Western & Southern Life consultative practices and processes.
• Effectively sells insurance and investment solutions.
• Effectively plans for and schedules all sales, marketing, and service activities for the week and foreseeable future.
• Markets for the purposes of developing the Western & Southern Life brand at the local level.
• Proactively develops community relationships to cultivate and travels within the community to cultivate and strengthen presence in target market(s).
• Maintains personal contact with clients to ensure their evolving financial needs are being met.
• Engages in activities for continuous professional development of the skills and knowledge to effectively perform the duties of the job.
• Accurately maintains client and company records, payments, etc., in an accurate and timely manner.
• Must have reliable transportation, maintain a driver's license, and have at least the minimum amount of auto insurance required by your state.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• High School Diploma. - Required
• Bachelor's Degree. - Preferred
• Relevant experience. - Preferred
• Proven experience effectively influencing a group to a recommended course of action. - Preferred
• Demonstrated experience setting professional goals, and successfully implementing and achieving those goals. - Preferred
• Demonstrated experience working within a team composed of associates who are at various levels of experience. - Preferred
• Upholds the highest level of integrity regarding compliance with all Company ethics, privacy policies and industry regulations. - Required
• Proven strong work ethic and demonstrated ability to drive for results. - Required
• Demonstrated strong interpersonal and relationship-building skills, including demonstrated experience identifying and quantifying obstacles and providing effective resolutions. - Preferred
• Ability to analyze financial information obtained from clients to determine strategies for meeting clients' financial objectives. - Preferred
• Ability to lead, coordinate and develop an effective client contact strategy and identify new opportunities for business. - Preferred
• Must be able to provide proof that you either (a) have your life and health license for the state in which your Agency Office is located; or (b) passed the life and health examination for the state in which the office is located and have submitted an application for licensure to the state upon hire - Required
• Must possess and maintain a life and health license within 30 Days - Required

Work Setting/Position Demands:

• This position travels and works in various office settings and requires being in a stationary position for long periods of time frequently while working at a desk, on a computer or with other standard office equipment, or while in meetings. Position requires frequent movement of wrist, hands and fingers for continuous computer work.
• Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
• Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; Visual acuity is required to determine accuracy, neatness, and thoroughness of work.
• Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
• Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
• Extended hours required during peak workloads or special projects/events.
• Routine and/or extended after hours work needed

Travel Requirements:

• None

Lead Financial Crimes Investigator

The Lead Financial Crimes Investigator will focus on supporting the day-to-day operations of the AFC Investigations team within the BSA Department. They will monitor and perform reviews pertaining to BSA/AML investigations using industry standards and regulatory guidance to ensure the Bank's compliance efforts are maintained. The Lead Financial Crimes Investigator will ensure that department Service Level Agreements are met, regulatory expectations are adhered to and maintain quality excellence with every matter.

Main Job Tasks & Responsibilities:

• Work with the Financial Crimes Investigations Manager in administering and monitoring improvements of the AML Investigations program to ensure compliance with industry regulatory requirements.
• Act as an escalation point for Financial Crimes Investigations Analysts to resolve issues.
• Track performance and development of the AML Investigation team through training, coaching, and regular evaluations.
• Provide in-house training and mentoring for new team members, including the transaction monitoring system, the Bank's BSA/AML policies and the department's investigations procedures.
• Monitor the Financial Crimes Investigations capacity needs and propose adding staff as needed.
• Assist with the implementation of new systems and/or enhancements.
• Continually evaluate the adequacy and effectiveness of procedures and internal controls within the AML Investigation program and propose enhancements as needed.
• Assist in preparing reports and presentations requested by management.
• Provide support in coordinating remedial measures in response to issues raised in examinations, audits and quality control testing in lines of business.
• Follow all applicable federal laws, rules, and regulations relating to the Bank Secrecy Act, Anti-Money Laundering and the Office of Foreign Assets Control (BSA/AML/OFAC).
• Perform other job duties as assigned.

Education & Experience:

• Bachelor's degree preferred or relevant experience in financial services leadership/management positions.
• 7+ years of banking experience with an emphasis in anti-money laundering operations, OFAC operations, investigations, or consumer compliance functions.
• 2-4 years of demonstrated experience managing others, with preferred experience in managing AML/BSA/OFAC operations.
• CAMS, CFE, or equivalent certification(s) or willingness to obtain certification(s).
• Ability to develop and/or enhance AML operating processes to achieve high levels of effectiveness.

Key Competencies:

• Thorough knowledge of Bank Secrecy Act, USA Patriot Act, OFAC and related regulations.
• Ability to explain BSA concepts with confidence such as AML, KYC, CIP, CDD, EDD, OFAC.
• Knowledge of banking products and services including those considered complex or High Risk such as Money Service Businesses (MSBs), Private ATM owners, Marijuana Related Businesses (MRBs); as well as knowledge of current and former Banking as a Service (BaaS) partners and their relevant products and services.
• Ability to organize, analyze and interpret data to explain complex irregularities or trends.
• Ability to develop, create and improve systems, structures, and processes.
• Ability to observe strict confidentiality requirements.
• Strong analytical skills and the ability to resolve complex problems with minimal guidance.
• Strong attention to detail and accuracy.
• Effective time management, planning and organizational skills.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Is able to work independently, requiring little to no prompting from management.
• Strong verbal and written communication skills.

Breakfast With Us, And Dinner With Your Loved Ones!

At Bruegger's, we've been kettle cooking our bagels and serving tradition you can taste for over 35 years! We guarantee two things: First, we're committed to serving genuine, New York-style bagels and real, made-in-Vermont cream cheese. Second: we are committed to work-life balance for our team. Our stores close at 2pm! You will never miss that dance recital or once in a lifetime concert. Join our team!

We are looking for team members! If you are ready to work, have fun and bring a smile to a guest each day, then becoming a team member is for you. Our team members are the secret ingredient in our bakery. Their personalities are what sets us apart from the competition. Oh, and our bagels let's not forget about those!

What's a day in the life of a team member?

Our team members make sure every guest feels welcomed from the minute they walk in. We are looking for true brand ambassadors that are excited to promote the company by creating a positive guest experience. Our teams take pride in providing excellent guest service by ensuring the quality of the food and beverages we serve; and by keeping a safe and clean store environment. Why would you want to work anywhere else? As a team member, you will have the opportunity to rise like one of our bagels and grow your career. Many of our general managers started as shift leaders and team members! If this sounds like a place where you would enjoy coming to work, to make peoples' mornings, we'd love to hear from you.

What's in it for you:

• Flexible schedule
• You will never have to work past 3pm (Yep, you read that right! NO EVENINGS & NO NIGHTS!)
• Competitive pay, plus cash and credit card tips*
• Paid time off after 2 years of employment**
• Employee assistance program free therapy, financial advising, legal advice, etc.
• Learn to live free online life coaching, webinars, to help with stress, anxiety, and more
• 401k with company match!

What are we looking for?

• Must be at least 16 years or older
• Must be able to work varied hours/days as business dictates including early hours (as early as 3am depending on the restaurant) and weekends
• Must be able to multi-task and work in a fast-paced environment
• Restaurant, retail, or guest service experience a plus, but not required!

*Tip eligibility subject to state regulations.

**Additional benefits eligibility is subject to position guidelines at time of hire.

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Coffee & Bagel Brands reserve the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.

Server - Part Time

Join Our Team at Vitality Living as a Server at our Vitality Living Stony Brook Community! At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. At Vitality, everyone is not only encouraged to be themselves but celebrated for it! Join us today and bring your individuality along!

Server Responsibilities:

• Serve delicious meals and ensure resident satisfaction
• Record guest meals and report to Business Office Director
• Recognize needs of the department and report concerns to the Culinary Services Director
• Assist in preparations for special meals and parties, as well as daily operations and cleaning of the dining room and server areas
• Ensure adherence to procedures regarding community infection control policies
• Perform other duties as assigned by Culinary Services, Sous Chef, or Cook(s)

Join us today if you meet the following requirements:

• High school diploma or GED
• Ability to demonstrate adherence to proper food handling and sanitation procedures
• Knowledge of principles and processes for providing customer and personal service; including meeting quality standards for services, and evaluation of customer satisfaction
• Understands food safety procedures (e.g. temperature safety), sanitation of equipment measures, and storage techniques
• Ability to have awareness of team dynamic, inventory, safety and cleanliness

Some of our benefits include:

• Monthly and quarterly perfect attendance bonuses
• 401k

Job Details:

• Part-Time

Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.

HVAC Residential Maintenance Technician

Howell's Heating & Air is looking for a top-notch HVAC Residential Maintenance Technician to add to our professional team.

We are looking for a HVAC Residential Maintenance Technician that has 3+ years of experience in Residential Maintenance HVAC.

Qualifications include:

• Ability to quickly troubleshoot problems
• Desire to perform beyond the mandatory job requirements
• Must pass a background and drug test
• Valid driver's license with a clean driving record

Physical requirements/working conditions:

• Ability to lift and carry
• Ability to stand, bend, crawl in tight spaces
• Ability to work efficiently in all weather extremes
• Ability to lift and carry 50 lbs while ascending a ladder
• Ability to work above ground level with no fear of heights

Our team members receive:

• Company truck
• Company phone
• Regular training opportunities
• Ability to earn bonuses
• Salary based on experience

Job type: Full-time

Benefits:

Join our team and you will get: Great pay Health care benefits Dental insurance Life insurance Vision care 401K with match Paid vacation Paid holidays Tuition assistance Ongoing training Drug free workplace Production bonus program EEO

Auto Glass Repair Specialist I

Does this position interest you? You should apply even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

As a certified Safelite Repair Specialist I, you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs with only the highest quality standard in mind.

What You Will Do

Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. Repair chips, cracks and other auto glass related issues on customer vehicles. Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers. Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop. Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. Performs other duties as assigned Complies with all policies and standards

What You'll Get

Competitive weekly base pay starting at $15.75/hour. A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at www.safelitebenefits.com.

Education Qualifications

High School Diploma GED/Equivalent Preferred Valid state-issued driver's license and any other licenses (as required by federal, state and local laws) to operate a company vehicle. Required On-the-job training/completion of Safelite SafeTech certification. Required

Experience Qualifications

Must be 18 years of age or older.

Skills and Abilities

Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs. Ability to stand for extended periods, work in tight spaces, bend and twist body Ability to use a variety of hand tools and power tools safely and effectively Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the "Safelite Way of Fitting" Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs Problem-solving and ability to trouble-shoot issues, independently and collaboratively Ability to read, write and interpret the English language and technical directions Ability to communicate orally (via phone) and written (via computer or other electronic means) Ability to maintain a professional appearance, adhering to Company uniform and PPE policies Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.