Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

This position is responsible for maintaining a neat and orderly dining room and the guest service area in an assigned restaurant located within the Hershey Lodge.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Assist servers*

• Restock all dining and service areas*

• Clearing and reset tables*

• Completing daily and weekly cleaning sheets*

• Pouring coffee and water when required*

• Ensuring that condiments are amply supplied on the guest table prior to the guests taking their seats*

• Traying food orders and delivering them to the correct table number efficiently and accurately*

• Forwarding any guest concerns to the applicable wait staff person or supervisor*

• Other duties as assigned.

Qualifications:

• Must be at least 16 years of age or older.

Knowledge, Skills, and Abilities:

• Must demonstrate an ability to work in an organized and efficient manner.

• Must demonstrate an ability to work with limited supervision.

• Must be able to effectively communicate with co-workers and staff.

• Must present a clean and professional image.

Job Demands:

• Must be able to work on one's feet for long periods of time.

• Must be able to stoop, bend, push and lift up to 40 pounds.

• Must work in a clean, efficient and orderly manner.

• Ability to work flexible shifts including breakfast, lunch and dinner meal periods, according to operational needs

• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Join the team at The Chocolatier Restaurant, Bar + Patio, a year round, full service restaurant located at Hersheypark. The Chocolatier serves up family fare with a fun spin, and hints of chocolate for lunch and dinner. The space features past and present pieces from the Hersheypark ride collection, one-of-a-kind views of neighboring attractions, and a second-story patio and bar. The Chocolatier celebrates the life and legacy of our founder, Milton S. Hershey, by continuing to bring people together for happiness, fun, and of course, chocolate.

This position is responsible for assisting with the management and administration of food and beverage activities for The Chocolatier in a high volume, team-oriented restaurant. 

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Monitor restaurant processes and procedures to ensure adherence to brand standards and quality service. Enforce brand standards throughout service process to ensure a consistent customer experience. Ensure full compliance with food safety and alcohol service guidelines.*

• Analyze the flow of customers and evaluate service and food preparation to identify issues that may impact customer satisfaction. Resolve issues as needed.*

• Provide leadership and direction of assigned area during shift. Resolve customer issues and maintain a floor presence to ensure adherence to hospitality standards.*

• Plan and assign daily goals, tasks, and assignments. Monitor performance and assist in adjusting business strategy in order to continuously meet goals.*

• Hire, train, and motivate staff; ensure staff are knowledgeable about current offerings and promotions in order to maximize sales.*

• Develop and implement day to day promotions and programs to attract customers and drive sales. Monitor sales data and create programs and initiatives to fill gaps.*

• Create staff schedules and adjust as needed in order to adhere to labor budget. Monitor staff workload and deploy staff effectively to meet customer demand.*

• Work collaborative between the Front of the House and the Back of the House to ensure all internal and external guests are providing and receiving exceptional service.*

• Complete daily/weekly/monthly tasks such as record keeping, audits, sales reports, and inventories. Provide information to the manager/sr manager as requested.*

• Perform other duties as assigned.

Qualifications:

• Minimum of 2 years of related Food & Beverage experience.

• Minimum of 1 year supervisory experience.

• 18 years of age or older.

• Post-Employment - RAMP Certification, ServSafe Certification

• Completion of high school or GED

Knowledge, Skills, and Abilities:

• Proficient working with details on a daily basis for prolonged periods of time.

Job Demands:

While performing the duties of this job, the employee is required to:

• Climbing Ladders Occasional (<33%)

• Reaching Forward Frequent (34-66%)

• Climbing Stairs Occasional (<33%) (ft maximum height)

• Lifting Occasional (<33%) (50lbs maximum weight)

• Reaching Overhead Frequent (34-66%)

• Finger Dexterity Occasional (<33%)

• Hand/Eye Coordination Frequent (34-66%)

• Stooping Occasional (<33%)

• Bending Frequent (34-66%)

• Sitting Occasional (<33%)

• Standing Constant (>67%)

• Walking Constant (>67%)

• This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.

• This job regularly requires verbal communication of detailed information to others either by phone or in person.

• Must be able to speak and read the English language.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

This position is responsible for maintaining a neat and orderly dining room and the guest service area in an assigned restaurant located within the Hershey Lodge.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Assist servers*

• Restock all dining and service areas*

• Clearing and reset tables*

• Completing daily and weekly cleaning sheets*

• Pouring coffee and water when required*

• Ensuring that condiments are amply supplied on the guest table prior to the guests taking their seats*

• Traying food orders and delivering them to the correct table number efficiently and accurately*

• Forwarding any guest concerns to the applicable wait staff person or supervisor*

• Other duties as assigned.

Qualifications:

• Must be at least 16 years of age or older.

Knowledge, Skills, and Abilities:

• Must demonstrate an ability to work in an organized and efficient manner.

• Must demonstrate an ability to work with limited supervision.

• Must be able to effectively communicate with co-workers and staff.

• Must present a clean and professional image.

Job Demands:

• Must be able to work on one's feet for long periods of time.

• Must be able to stoop, bend, push and lift up to 40 pounds.

• Must work in a clean, efficient and orderly manner.

• Ability to work flexible shifts including breakfast, lunch and dinner meal periods, according to operational needs

• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Devon Seafood + Steak - Comfortably upscale and refined. Devon provides the perfect atmosphere for guests to enjoy simply prepared seafood sourced globally and premium steaks. Our wine cellar offers an award winning wine list and handcrafted cocktails that complement a one-of-a-kind dining experience.

This position is responsible for maintaining sanitation and cleanliness of all food service areas and equipment at Devon Seafood and Steak Restaurant.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Maintaining sanitation and cleanliness of all food service areas and equipment, including cleaning of food service kitchens, storeroom and locker areas

• Assisting food preparation whenever needed

• Cleaning, washing and storing all eating and drinking utensils, pots, pans, and other related items

• Cleaning all kitchen surfaces (floors, walls, ceiling, etc.); maintaining clean dishwasher and dishwashing areas

• Cleaning out the dish machine after every meal

• Stocking all service areas within the kitchen with glassware, silver, china, etc.; emptying and scrubbing garbage containers when necessary

• Keeping garbage compactor area clean and neat; cleaning

• Perform other duties as assigned

Qualifications:

• Must be at least 16 years of age or older

Knowledge, Skills, and Abilities:

• Ability to understand instructions, both written and verbal

• Ability to perform all job duties without close supervision

• Professional image representative of company image

Job Demands:

• Must be able to work a flexible schedule, including weekends and holidays

• Physical requirements include considerable walking, bending, stooping, reaching, and lifting up to 50 pounds

• Must be comfortable working in extreme temperatures

• Proper footwear must be provided by employee

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

This position is responsible for maintaining a neat and orderly dining room and the guest service area in an assigned restaurant located within the Hershey Lodge.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Assist servers*

• Restock all dining and service areas*

• Clearing and reset tables*

• Completing daily and weekly cleaning sheets*

• Pouring coffee and water when required*

• Ensuring that condiments are amply supplied on the guest table prior to the guests taking their seats*

• Traying food orders and delivering them to the correct table number efficiently and accurately*

• Forwarding any guest concerns to the applicable wait staff person or supervisor*

• Other duties as assigned.

Qualifications:

• Must be at least 16 years of age or older.

Knowledge, Skills, and Abilities:

• Must demonstrate an ability to work in an organized and efficient manner.

• Must demonstrate an ability to work with limited supervision.

• Must be able to effectively communicate with co-workers and staff.

• Must present a clean and professional image.

Job Demands:

• Must be able to work on one's feet for long periods of time.

• Must be able to stoop, bend, push and lift up to 40 pounds.

• Must work in a clean, efficient and orderly manner.

• Ability to work flexible shifts including breakfast, lunch and dinner meal periods, according to operational needs

• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

Serves beverages and food orders and promotes the retail pastry sales and gift basket programs in a courteous, efficient, and professional manner in accordance with The Hotel Hershey guidelines.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Serves beverages and food orders and promotes the retail pastry sales and gift basket programs in a courteous, efficient, and professional manner in accordance with The Hotel Hershey guidelines.

• Using and maintaining the espresso machine.

• Knowing the complete Chef’s Market food and beverage menu

• Ensuring the quality and appearance of coffee order presentation

• Taking phone calls

• Other duties as may be assigned.  

Qualifications:

• Must be at least 16 years of age or older.

Knowledge, Skills, and Abilities:

• Must represent property image in compliance with The Hotel Hershey standards.

• Must have the ability to properly speak, write, and communicate English.

• Must have a positive attitude and exceptional guest service skills.

• Must be able to use the telephone properly and computer system.

Job Demands:

• Must be willing to work weekends, and holidays and maintain a flexible schedule.

• Must be able to stand and walk for extended periods of time (length of shift).

• Must be able to lift up to 50 lbs. and must be able to bend and reach without restrictions.

• This is a union position and the work schedule will be based on union seniority.  Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

This position is responsible for maintaining a neat and orderly dining room and the guest service area in an assigned restaurant located within the Hershey Lodge.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Assist servers*

• Restock all dining and service areas*

• Clearing and reset tables*

• Completing daily and weekly cleaning sheets*

• Pouring coffee and water when required*

• Ensuring that condiments are amply supplied on the guest table prior to the guests taking their seats*

• Traying food orders and delivering them to the correct table number efficiently and accurately*

• Forwarding any guest concerns to the applicable wait staff person or supervisor*

• Other duties as assigned.

Qualifications:

• Must be at least 16 years of age or older.

Knowledge, Skills, and Abilities:

• Must demonstrate an ability to work in an organized and efficient manner.

• Must demonstrate an ability to work with limited supervision.

• Must be able to effectively communicate with co-workers and staff.

• Must present a clean and professional image.

Job Demands:

• Must be able to work on one's feet for long periods of time.

• Must be able to stoop, bend, push and lift up to 40 pounds.

• Must work in a clean, efficient and orderly manner.

• Ability to work flexible shifts including breakfast, lunch and dinner meal periods, according to operational needs

• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Join the team at The Chocolatier Restaurant, Bar + Patio, a year round, full service restaurant located at Hersheypark. The Chocolatier serves up family fare with a fun spin, and hints of chocolate for lunch and dinner. The space features past and present pieces from the Hersheypark ride collection, one-of-a-kind views of neighboring attractions, and a second-story patio and bar. The Chocolatier celebrates the life and legacy of our founder, Milton S. Hershey, by continuing to bring people together for happiness, fun, and of course, chocolate.

This position is responsible for expediting all food items according to standardized recipes with speed and consistency of quality.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Plating, garnishing, and expediting food*

• Maintaining communication with front of house staff to ensure timely service to the guests*

• Using safe food handling procedures*

• Assisting with training*

• Minimizing waste*

• Ensuring that all work areas remain clean and organized including walk in freezer, refrigerator, dry stock, and storage areas*

• Ensuring that all food products are stored properly*

• Performing other duties as assigned    

 Qualifications:

• Must be at least 16 years of age or older 

 Knowledge, Skills, and Abilities:

• Ability to exhibit proper food handling procedures in accordance with Pennsylvania regulations and adhere to all ServSafe guidelines.

• Ability to follow and troubleshoot recipes/menu items with little or no difficulty

• Ability to efficiently set up and maintain workstation

• Ability to demonstrate the outlet style of cuisine through food tasting and preparation

• Ability to assist Chef with maintaining accurate inventory levels

• Ability to work with position, supportive attitude, skill, speed, and cleanliness

 Job Demands:

• Based on operational need, the working schedule may include up to 40+ hours per week

• Flexible schedule required, including days, evenings, split shifts, weekends and holidays

• Physical requirements include standing for long periods of time and ability to lift at least 40 pounds

• Must be comfortable working in temperature variations

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

This position is responsible for assisting the bartender with the daily operations of the Iberian Lounge, service bar, and banquet bars, and poolside bar. 

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Duties include carrying supplies and equipment such as wine, spirits, fruits, ice, glassware, tables, chairs, etc. helping to set up service bars and portable bars for parties

• Cleaning away debris and maintaining good order in the bar areas

• Cleaning all beverage areas

• Delivering wines, spirits and beer and obtaining required receipts for same

• Keeping all bars stocked.

• Prepare bar prep recipes as assigned by management.

• Back up bartender for poolside bar. 

Qualifications:

• Must be at least 18 years of age or older

• Post-employment - RAMP Certification

Knowledge, Skills, and Abilities:

• Previous bar experience helpful.

• Must be well groomed and cordial with guests.

Job Demands:

• This is a seasonal position available for the summer season beginning April/May. 

• Must be able to work a flexible schedule days and evenings, including weekends and holidays.

• This position is primarily 2nd shift, however the work schedule may vary based on operational needs.

• Must be able to lift 70 lbs and be able to stand for long periods of time.

• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer