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HVAC Filtration Technician

AAF International offers the most comprehensive clean air solutions available across the globe. Selling under the American Air Filter and the AAF International brand names, AAF International has been an industry pioneer since 1921 and has since grown to operations in over 22 countries with over 3000 employees. Our products are the industry benchmarks for quality and performance, and delivers clean air solutions in residential, commercial and industrial air pollution control, gas containment removal, power generation, and other stringent clean room environments.

We are a member of the Daikin Group, the world's largest air conditioning and clean air solutions provider with over $15 Billion in sales and 98,000 employees worldwide. Founded in 1924, Daikin has grown into a diversified industrial manufacturing company offering solutions in clean, air, air conditioning, refrigeration, chemicals, oil hydraulics, defense systems and electronics. AAF and Daikin are powered by our investment in people, products, and our processes.

Our culture of continuous improvement, safety, and world class operations is powered by our people centered management philosophy. This philosophy is built around mutual selection: that while AAF seeks top talent people to join and deliver on our team, we also want each team member to receive job satisfaction, growth & development, and continued happiness in being a long term member of the AAF family. This is fueled by our belief in treating our people, our supply partners, our customers and our environment with the trust and respect we each require, and our passion to give back to our community for our success.

AAF International is seeking a full-time On-Site HVAC Filtration Technician dedicated to supporting a designated customer facility in Taylor, Texas.

This position is responsible for the day-to-day HVAC filter replacement needs of the Customer Site, including comprehensive filter replacement, inspections, inventory management, service planning, and coordination with customer and AAF personnel. This is a hands-on position supporting a large industrial facility. The technician will work throughout the facility, including inside air-handling units (AHUs), mechanical areas, and other HVAC equipment spaces.

This position is more than changing filters. The technician will serve as AAF's primary on-site service representative, taking ownership of the designated customer site daily filtration needs, inventory, planning, and communication.

The successful technician will anticipate what filters, labor, and supplies are needed; coordinate effectively with customer site personnel and the AAF team; identify potential issues before they become problems; and ensure filtration service is completed safely, accurately, efficiently, and on schedule. The technician is expected to build a strong working relationship with the customer while representing AAF professionally and consistently at the Duty Station Site.

Key Responsibilities

• Survey all potential new service accounts along with new equipment at current service accounts
• Manages key accounts: Communication with customers and the Sales team with any changes or needs
• Route management with service coordinator
• Training and meetings with service techs Remove used HVAC filters and install new filters throughout the facility.
• Enter and work inside air-handling units when equipment has been properly secured and all required safety procedures have been followed.
• Inspect filters, frames, housing, seals, and equipment for proper installation, damage, bypass, or abnormal conditions.
• Maintain accurate on-site filter inventory and monitor usage to prevent shortages.
• Forecast upcoming filter and supply requirements.
• Coordinate filter orders and deliveries with the local AAF branch.
• Receive, verify, organize, and stage incoming filter deliveries.
• Develop and maintain filter-change and inspection schedules.
• Coordinate schedules with Branch Manager and Sales Team, equipment access, and service requirements with customer site personnel.
• Plan labor, filters, tools, PPE, and supplies required for upcoming work.
• Coordinate with other AAF technicians when additional labor or resources are needed.
• Maintain regular communication with AAF Sales and Operations regarding customer expectations, concerns, upcoming requirements, and customer satisfaction.
• Maintain accurate records of inspections, filters changed, inventory usage, and completed work.
• Promptly communicate safety concerns, equipment issues, inventory shortages, or potential service problems.
• Follow all AAF and customer site safety policies, site procedures, and PPE requirements.
• Follow required lockout/tagout (LOTO) procedures before entering or servicing air-handling equipment.
• Safely enter, exit, and work inside air-handling units and HVAC equipment spaces.

Requirements

• HVAC technical Certification from accredited school
• 5 years of experience in facilities maintenance; HVAC experience preferred.
• Experience with Surveying.
• Safety Training
• HVAC, air filtration, facilities maintenance, mechanical, construction, or industrial service experience preferred.
• Strong mechanical aptitude and ability to safely use basic hand tools.
• Must successfully complete all required customer site-access, safety, and security training.
• Ability to obtain and maintain the required Security Clearance
• Computer and MS Office experience
• OSHA 10 or above required
• Valid Driver License Required
• Strong organizational, planning, and inventory-management skills.
• Ability to work independently and proactively manage daily responsibilities.
• Strong communication and customer service skills.
• Basic computer skills for email, scheduling, inventory tracking, and service documentation.
• Must be able to communicate effectively with customers and co workers
• Must be comfortable driving 16-foot box trucks
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Regularly use stairs, elevators, ladders, and approved elevated work platforms.
• Safely navigate a large industrial and active construction environment
• Work safely around active construction, contractors, equipment, mechanical rooms, and varying environmental conditions
• Must be able to work in a fast-paced environment that is partially indoors and partially outdoors.
• Maintain awareness of pedestrian traffic and ensure pedestrians are clear of the forklift's path before proceeding.
• Closed toe shoes and long pants are required. Sleeveless shirts are prohibited in the warehouse, production areas and all service locations.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Comfortable working at elevated heights
• Ability to stand and walk for extended periods throughout an entire shift.
• Ability to bend, kneel, crouch, reach, climb, push, pull, and work in restricted positions.
• Ability to lift, carry, position, remove, and install HVAC filters and related materials.
• Ability to push and maneuver carts containing filters, tools, and supplies.
• Must be able to lift weight up to 50 pounds.
• Must be able to sit at a desk and operate a computer and keyboard with accuracy and efficiency.
• Must be able to stand and reach with hands and arms.
• Must be able to climb ladders and stairs
• Must be able to withstand both hot and cold atmosphere depending on weather conditions.
• Able to climb all types of ladders

Specialty Product Preparer

This position is responsible for preparing juice and other specialty products for purchase.

Responsibilities:

• Properly set up and prepare the area for specialized food products.
• Fully read materials that accompany product demonstrations to understand program scope, instructions, production requirements and program compliance.
• Follow all safety requirements when using equipment (e.g. hot machinery or sharp blades). Practice proper lifting techniques when working with boxes or heavy merchandise.
• Adhere to all required tasks and procedures related to safe food handling, preparation, production, packaging, labeling, merchandising and disposal.
• Accurately complete all reporting requirements (including on-line requirements) as required.
• Regularly check the product event schedule and email for upcoming activities, corporate news updates, event changes and instructions, and supervisor requests.
• Complete certifications and attend special training sessions as required.
• Follow safety and compliance guidelines for appropriate machine operation, cleaning and maintenance.
• Maintain a clean, sterile and safe work area using proper cleaning chemicals and equipment.
• Assist other teammates with event set-up or clean-up and/or with kitchen duties when needed.
• Conduct food sampling and demonstrations in support of the needs of business. Follow general set-up and teardown guidelines.

Qualifications:

Education/Experience: Previous experience in Product Marketing, Product Demonstrations or in the food, beverage or restaurant industry preferred. Specific Skills:

• Ability to safely and effectively prepare juice or other specialty products for purchase.
• Ability to conduct demonstrations and sampling events of other products as needed.

Certificates, Licenses, Registrations: Applicable state and local food safety certification or license.

Physical Demands: While performing the duties of this position, the team member is regularly required to be able to:

• Continuously lift a minimum of 50 lbs. several times per day.
• Push a wheeled machine (with weight ranges 50-600 lbs.) to/from the sales floor.
• Preparation of foods using produce, machinery and sharp utensils.
• Stand for extended periods of time each day.
• Work varied hours throughout the day as required.
• Climb with use of a 6' Step Stool (when necessary).
• Visual ability to read instructions to ensure safety and food safety compliance.
• Ability to work in environments with exposure to cold, refrigerated conditions and hot equipment.
• Sit, stand, talk, hear and use hands and fingers to operate a computer keyboard, mouse and/or other peripherals.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Read and understand information and ideas presented in writing.
• Communicate information and ideas orally and in writing so others will understand.
• Identify and understand the speech of another person and interact with customers.

Supervisory Responsibilities: None

Work Environment: Retail store environment with regular interaction with co-workers, management team members and customers. Moderate to high noise levels associated with a retail warehouse environment. Exposure to cold, refrigerated conditions, food products and cleaning chemicals. Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity.

This SEATTLE Position Will Fill Quickly!

Love the outdoors and year-round recreation? Then you'll love this location on the Washington coast- 2.5 hours from Seattle. This gem of a small city, right on the doorstep of a top 10 National Park, was rated the #2 best town for recreation, in the entire US! Enjoy skiing, mountain biking, kayaking, hiking and so much more- along with a nice financial package and schedule- with this tight-knit group and supportive employer- a 100 bed independent community hospital.

Practice details include:

• Fellowship trained in Cardiology, and board certified in both Nuclear Cardiology and Echocardiography
• Competitive (MGMA based) salary
• Comprehensive benefits and retirement package
• Epic EMR
• Excellent Work Life Balance
• Hospital Employee, Traditional
• Production Incentives available

Office Manager

Under limited supervision from the Assistant Community Recreation Services Director, oversees and manages all office and administration functions for the department. Supervises and establishes work priorities for assigned clerical/administrative staff. Provides direct high level administrative support to the Director and other management staff at Director's request. This job class is treated as FLSA non-exempt.

The Office Manager job class is distinguished from the Executive Secretary by its higher level of responsibility, discretionary judgment, and decision making authority in managing and overseeing daily operations for an entire department. The Office Manager oversees work priorities, workflow, training, mentoring, and supervision of assigned clerical staff.

Essential functions may vary among positions and may include the following tasks, knowledge, skills, abilities and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.

Examples of Tasks

1. Supervision: Supervises, trains, and assigned clerical/administrative staff to perform all aspects of their job and take on increased clerical/administrative responsibilities.

• Communicates and confers with the Director and management staff to determine specific work priorities.
• Delegates work assignments, monitors workflow, and prioritizes work tasks.
• Trains and evaluates staff on all clerical/administrative functions.
• Mentors and trains assigned staff to perform independently and attain technical and customer service skills.
• Makes work station reassignments to ensure ample coverage for the front desk office and completion of priority projects during absences and vacations.
• Reviews and ensures work assignments meet prescribed quality standards.
• Verifies subordinates clock-in/out times to ensure work hours are accurately reflected in PeopleSoft Time & Labor.
• Conducts regular weekly or bi-weekly staff meetings to keep staff informed.
• Counsels staff to improve work deficiencies and recognize outstanding performance.
• Prepares timely Employee Performance Appraisal Reports (EPAR) drafts for assigned staff that are reviewed and given final approval by the Director.

• Makes recommendations for disciplinary action as needed.

2. Special projects: Manages and coordinates completion of special projects as required to maintain smooth operations within the department.

• Researches, compiles and analyzes data for special projects for the Director or management staff at the Director's request.
• Represents the department at various meetings and special events.
• Assists management staff with preparing for annual budget presentations and monitoring yearly budget expenditures.
• Oversees the PeopleSoft financials requisition process for department resources.
• Primary custodian for department P-Card purchases and tracking of expenditures.
• Monitors and ensures that p-card receipts are reconciled by monthly due date
• Works alongside management & directors to plan special department events to ensure timely submission of works order, layouts, facility reservations, including the facilitation of planning meetings

3. Director & Management Support: Acts as the Director's right hand and provides direct administrative support on confidential and high level matters.

• Provides direct administrative support to the Director and other management upon the Director's requests.
• Drafts letters and memoranda at the Director's request for review and transmittal.
• Assists with typing, organizing, formatting, proofing and disseminating high-level reports, presentations, and special studies for Council, Director's meetings, public hearings and other special meetings.
• Maintains files of confidential HR personnel actions and other sensitive documents and records.
• Assists Director or designee with researching purchase requests and submitting purchase requisitions through PeopleSoft Financials.
• Limited authority to sign on behalf of the Director.
• Authorized by the Director to use discretion and independent judgment in resolving issues of a non-urgent nature.
• Assists the Director in streamlining office operations and oversees completion of projects for management.
• Develops and implements office policies, procedures, and guidelines to support all administrative job functions.
• Establishes and maintains effective filing systems for storage/retrieval of vital office documents and records.
• Conducts periodic evaluations of office process and procedures to improve work efficiency.
• Ensures all clerical/administrative staff is thoroughly familiar with proper handling procedures for confidential information and communications.

4. Administration: Oversees, coordinates, and facilitates all clerical/administrative support requirements for the Director, either directly or indirectly through subordinate staff.

• First contact for addressing departmental written or verbal concerns from Community members, vendors and other departments.
• Serves as liaison for representing the department at meetings and special events.
• Participates in management meetings and provides input in resolving departmental problems, issues, and concerns.
• Coordinates scheduling of meetings, preparation of agendas, packets, ordering of food, and assignment of note takers for meetings and other special requirements.
• Makes travel arrangements and processes travel claims.
• Monitors and ensures all department timekeepers/approvers complete inputting of employee's work hours in time for bi-weekly payroll processing.
• Assists Director with validating/approving employees work time through PeopleSoft Time & Labor process.
• Coordinates the timely release of accurate bi-weekly department work schedules

5. Miscellaneous: Performs other job related duties as assigned by the Director or designee to maintain and enhance department operation.

• Knowledge of the culture, customs, traditions, history and government of the Salt River Pima-Maricopa Indian Community.
• Knowledge of principles and practices of office management and computerized records systems.
• Knowledge of department programs, policies and procedures.
• Knowledge of Community's accounting, billing, invoicing, payroll, purchasing, personnel, and records management procedures.
• Knowledge of advanced customer service principles and techniques.
• Knowledge of principles and practices of employee supervision, including training and performance evaluation.
• Knowledge of formats used for a variety of correspondence, reports, and presentations.
• Skill in understanding and interpreting complex concepts, rules, regulations and guidelines.
• Skill in multitasking and demonstrating creative thinking.
• Skill in listening and communicating effectively with employees at all levels.
• Skill in analyzing and planning daily work volume, and ensuring effective completion of all office and administrative tasks.
• Skill in providing leadership to and evaluating the work of subordinate staff.
• Skill in operating a variety of standard office equipment, including but not limited to: photocopiers, fax machines.
• Skill in establishing and maintaining effective working relationships with other departments, SRPMIC administrative staff, outside entities, clients, and the general public.
• Skill in following complex oral and written instructions, policies and procedures.
• Ability to prepare correspondence, utilizing correct grammar, punctuation, spelling, and organization.
• Ability to type 60 net words per minute on the computer.
• Ability to use personal computer and related software to maintain records and create timely, meaningful reports and appropriate correspondence.
• Ability to take and prepare accurate meeting notes using dictation or speedwriting.
• Ability to organize multiple work priorities and meet frequent deadlines.
• Ability to communicate effectively with staff and members of the public.
• Ability to juggle multiple priorities and establish goals.
• Ability to lift and carry 25 pounds.

Minimum Qualifications

Education: Graduation from High school or GED equivalent required. Experience: 4-5 years full-time work experience performing secretarial and administrative tasks with 1 year work experience that includes lead or supervisory responsibilities required; Associates degree in Business or Office Practices preferred.

• Office Practices Certification preferred
• Completion of a post-High School course or program in Office Practices or General Business may substitute for 1 year of the required experience.
• May be required to demonstrate proficiency in taking dictation, speedwriting or note taking for some positions.
• May be required to demonstrate proficiency with MS Windows and MS Office computer software.

Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will

Human Performance Specialist

Responsibilities

• Function as the coordinating technical expert for the Human Performance program where an HP program Manager and/or Coordinator is not available.
• Assist the HP Manager (Government representative) in the performance of their duties if required.
• Plan, develop, and synchronize technical training, guidance, and programmatic and policy recommendations.
• Secure, protect, and enhance the readiness of all operators across the range of military operations.
• Design, implement, document, and provide direct daily oversight of all human performance services for SOF operators, providing objective feedback to the HP lead, POTFF lead, and chain of command.
• Perform an inventory of Human Performance supplies and resources; assist in preparing equipment and supply requisitions to replenish supplies and acquire preventive maintenance for equipment.
• Oversee and advise on the training and travel of HP staff.
• Develop and promulgate training materials as required by the HP program Manager, Coordinator, and/or senior-most POTFF staff member.
• Collect and report all data as requested by the HP program Manager and/or Coordinator and as required by USSOCOM HQ and its POTFF staff.
• Document work performed, utilization, referrals, and other information in the HP Enterprise-wide database (SPEAR).
• Attend, participate in, and promote interdisciplinary meetings with POTFF staff, medical staff, and chain of command.
• Utilize computers, software, and technologies as required and requested by the HP program Manager and/or Coordinator and required by USSOCOM HQ and its POTFF staff.

Qualifications

• Specialized experience in the same or similar work described with a minimum of a Master's degree in an accredited exercise science, health science, or physical education-related discipline.
• Relevant experience in long and short-range planning and coordination of new functional training and nutrition programs.
• Positive attributable results from HPA work and relevant work experience in a collegiate and/or professional level athletic environment.
• Experience conducting multi-domain programming such as lecture, multi-media, and practical hands-on training related to strength, conditioning, performance nutrition, and team dynamics.

Experience

• Minimum of 5 years or more of demonstrable accumulated experience in developing long and short-range planning and coordination of sport- and/or mission-specific performance programs with results in NCAA Collegiate, Olympic, professional sports, and/or SOF Operators settings.

Licensure

• Current certification as one of the following: Certified Athletic Trainer, Strength and Conditioning Specialist, Senior Strength and Conditioning Specialist, Physical Therapist, Cognitive Performance Specialist, or Performance Dietitian.
• Maintenance of one of these certifications is required.

About Loyal Source

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.

Loyal Source uses AI-powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI-powered voice assessment. This easy, no-scheduling-required process helps us and the candidate move the hiring process forward faster.

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at HRmgt@loyalsource.com.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at HRmgt@loyalsource.com. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).

This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.

Account Manager

Evocative/VPLS is seeking an experienced Account Manager to join our growing sales team. This individual will manage an assigned portfolio of existing customer accounts, growing them through upsell and cross-sell, while developing new business for our Managed Services offering. The ideal candidate is a self-driven professional who builds lasting customer relationships and can prospect new business opportunities on their own through outbound outreach, personal networking, and referrals. Success in this role comes from building your own pipeline, with sales development and marketing programs providing additional support.

Responsibilities

• Self-source new business opportunities through outbound calls, email, social outreach, professional networking, industry events, and referrals
• Identify and pursue prospective new customers within the assigned territory, building relationships with business and IT decision-makers
• Follow up promptly on supplemental leads from the Sales Development Representative and Marketing team
• Manage an assigned portfolio of existing customer accounts, serving as the primary relationship owner and conducting regular business reviews
• Upsell and cross-sell additional services within assigned accounts, and support the Renewals team throughout the renewal process
• Perform discovery of each customer's needs and challenges, and collaborate with Solutions Engineers to evaluate potential solutions
• Prepare and present proposals showing the value of our services, building credibility as a trusted advisor through strong knowledge of our offerings
• Close business and ensure a complete, accurate handoff to onboarding and service delivery
• Maintain an accurate and updated sales funnel and forecast in the CRM
• Achieve monthly and quarterly revenue targets, including self-sourced new customer bookings

Requirements

• 3 to 5+ years of technology sales experience, preferably in managed services, with a record of meeting or exceeding quota
• Demonstrated success acquiring new customers through self-directed prospecting
• Ability to learn our services quickly and discuss business technology needs with both technical and executive-level buyers, with support from Solutions Engineers
• Great presentation skills and an articulate communicator
• Self-motivated, organized, and professional, with disciplined CRM and forecasting habits
• Bachelor's degree in Business, Computer Science, Information Technology, or a related discipline preferred, or equivalent work experience

Reporting, Territory, and Travel

This role will report to the Director of Growth and Engagement. Customers and services are based primarily in Hawaii and on the West Coast. Regular travel to customer sites and events is required, as well as travel to other company offices and territories as needed.

Equal Opportunity Employer

Evocative / VPLS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.

Assistant Food Service Operations Manager

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.

Position Title: Assistant Food Service Operations Manager

Reports to: Food Service Operations Manager and General Manager (as applicable)

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Support implementation of operational systems, processes and policies in support of organizations mission, business needs, client & SSA expectations.
• Assumes a supportive and strategic role in upcoming season planning for food concepts, equipment needs and operational excellence.
• Supports department financial forecasts as necessary, information flow and management, business processes and organization planning. Supports oversight of merchandising for consistency, impulse sales, and driving per cap.
• Oversee food service training and orientation of all staff according to the onsite handbook and set expectations by your guidance.
• Ensure SSAfety training(s) completed with all staff upon hire.
• Fulfill guest's needs quickly and efficiently as well as resolve complaints effectively.
• Maintains quality and facility cleanliness.
• Progressively document and discipline employees to promote better work performances compliant to the company policies and procedures.
• Maintain a clean, safe and organized work environment for all employees and guests.
• Supportive role in the responsibility of the day to day functions of all food services and programs. With specific focus to front of house operations.
• Support facilitation of the maintenance and repairs of facility and equipment.
• Maintains a close relationship with the client's staff to ensure a positive working relationship.
• Ensure overall consistency and high quality across the various operations; plan menus based on such factors as market trends, customer preferences and nutritional considerations.
• Ensure invoices are given to office team ensuring smooth communication so that all vendors are paid within terms.
• Supports management of all operational functions of the Food Department.
• Supports management of payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc.
• Manage employees in accordance with State and Federal labor laws.
• Schedule appropriate staff levels in accordance with budget and business forecast.
• Perform other tasks as deemed necessary.
• Maintain a clean, safe and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.

IDEA + Belonging

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
• Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
• Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
• Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Job Requirements

• Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.
• Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates financial management, merchandising, analytical, planning and leadership skills.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Computer knowledge and skill level for basic office functions.
• Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience

• Two years operations management experience dependent on sales, more years experience may be applicable.
• ServSafe or Food Handling Certified.
• All education backgrounds eligible, must be 18 or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

FULL-TIME HOURLY VERBIAGE

Compensation and Benefits

• Full-Time, non-exempt, eligible for overtime pay.
• Paid Time Off plan: up to 144 hours based on tenure.
• Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.

• Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
• SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family's serious medical conditions.
• Up to 40 hours Paid Bereavement.
• On-Demand Pay Program: Get access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts where applicable
• Tuition Discount through Partnership College
• Holiday pay of 1.5 the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado : Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland : Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington : Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

Veterinary Receptionist (Care Coordinator) at Cortaro Farms Pet Hospital

PetVet Care Centers' Cortaro Farms Pet Hospital is currently seeking a Veterinary Receptionist (Care Coordinator) to join our team!

We are looking for a highly motivated individual with strong computer and phone skills, a passion for people and animals, the ability to multitask, strong communication skills, and basic veterinary knowledge. A positive attitude and the ability to work well under pressure in a busy environment are necessary.

At PetVet Care Centers, our mission is to improve the lives of animals and people providing exceptional and compassionate care at every stage for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

The Care Coordinator supports and strengthens an efficient organization dedicated to quality care and exceptional service. You will perform a variety of clerical and customer service work to support the hospital and clients during often high-stress situations.

At Cortaro Farms Pet Hospital in Tucson, Arizona are committed to providing high-quality, compassionate care with a focus on excellent customer service and efficient appointment scheduling. Our collaborative and caring team of experienced professionals is dedicated to delivering personalized healthcare for pets within a supportive, tight-knit community. Serving the Tucson and Marana area since 1997.

Key Responsibilities

• Coordinate the flow of pets and owners in the lobby; alleviate owners' distress caused by long waits, scheduling glitches, and other issues.
• Perform cashiering duties, including processing refunds, returns, and credits as needed.
• Respond to inquiries about the range of services the practice provides and the species it treats, referring to the appropriate department or staff member as needed.
• Input data to practice management software (Avimark) to check pets in, make simple account postings, and compile data for various reports.
• Coordinate and schedule appointments, providing clients with appointment reminders and special instructions, and call clients whose pets have overdue treatments.
• Respond to client emails, type and edit various correspondence, and process incoming and outgoing faxes.
• Knowledge of basic veterinary medicine terminology.
• Familiar with retail products, medications, vaccinations, routine testing, and heartworm and flea preventatives, and can confidently discuss with clients.
• Utilize Windows-based computer systems, email, web search, and other essential skills to use software effectively.

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• 1 year of experience in a veterinary clinic.
• Knowledge of clerical procedures such as alphabetizing files and records.
• Must be flexible with scheduling and able to work every other Saturday.
• Tasks may involve extended periods at a keyboard or workstation and/or standing and walking.
• Some moderately physically demanding work, involving lifting or carrying up to 50 pounds.

Preferred Skills (Nice to Have)

• Knowledge in Avimark.

Schedule:

• Three workdays (full shifts) and every other Saturday (1/2 shift)
• Schedules are mostly consistent but could vary based on the hospital's needs

What We Offer

We care deeply about supporting our team members professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

At PetVet Care Centers, we're committed to a Culture of Care for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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