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Operations Associate (Full-Time) - Plaza Frontenac

Plaza at Frotenac, St. Louis, MO (10051)

Mindful movement. It's at the core of why we do what we do at ALOit's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Overview

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.

Key Job Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Operations Associate Qualifications

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles

Operations Associate Schedule

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Just Some Of The Perks

• Generous employee discount for ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

Job Title

Brand Specialist

Job Description

The Brand Specialist plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work. Essential Functions

• Itemized check-in of delivered goods with a customer representative
• Complete bi-weekly customer inventory
• Create bi-weekly orders based on established inventory levels
• Pull credits, create out-of-date memos, and issue customer credits
• Complete merchandising resets and recommend opportunities for cross-merchandising
• Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
• Complete assigned Go-Spot-Check missions
• Delivery of perishable goods to customers
• Monitor truck maintenance schedule and coordinate necessary maintenance
• Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
• Complete additional activities or special projects as assigned

Minimum Requirements

• High school diploma or equivalent, including basic math and reasoning
• Ability to speak and read English
• 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role
• Successful mastery of Brand Associate essential functions and requirements
• Valid driver's license and clean driving record
• Basic computer skills

Physical Requirements

• Ability to stand for a minimum of 4 hours
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
• Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.

Working Conditions

• Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Provided)

• Product knowledge and customer service
• Company History
• ServSafe certification
• Deli Operations
• Slicer use, maintenance, and cleaning
• Deli scale operation and sanitation
• Proper slicing technique, product wrapping, and handling
• DOT compliance and Safe Driver training

Join Our Team as a Baquet Server

As the life of the party, our Banquet Server brings energy, enthusiasm, and a contagious smile to every event! You're not just serving foodyou're crafting unforgettable celebrations, sprinkling every moment with exceptional service and lively charm. With your quick wit and sparkling communication, you turn every banquet into a night to remember, always going the extra mile to wow our guests and make each occasion truly special.

Key Skills/Responsibilities

• Guest Happiness Guru: Greet every guest with a warm smile and genuine hospitality, making sure every interaction is a memorable one.
• Master of Mingling: Connect effortlessly with both guests and teammates, keeping conversations lively and service seamless throughout the event.
• Detail Dynamo: Transform banquet spaces into picture-perfect settings, attending to every little detail so guests feel truly special.
• Efficiency Enthusiast: Keep the party moving by managing your time like a pro, delivering speedy service from setup to closing curtain.
• Solution Superhero: Handle any bumps in the road with calm and creativity, quickly resolving issues and bringing in management when needed.

Education & Experience

• High school diploma or equivalent preferred, along with experience in a hotel or related field.
• Prior experience in banquet service or hospitality is preferred.
• Certification in Alcohol Awareness and Food Handling, as required by state regulations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Welcome to the Embassy Suites by Hilton Cincinnati RiverCenter hotel, located on the banks of the Ohio River. Our Cincinnati hotel is just a two-minute drive from downtown Cincinnati, nearby attractions like Paul Brown Stadium, US Bank Arena, Duke Energy Convention Center, and Aronoff Center for the Arts. We're also only 2.7 miles from the excitement of Jack Casino. Southbank Shuttle Trolley stops outside the hotel, offering easy access to downtown. Cincinnati/Northern Kentucky International Airport is only 20 minutes away and the hotel is adjacent to the Northern Kentucky Convention Center with easy access to I-71, I-75 and many Covington, KY attractions. Guests will feel at home in a spacious two-room suite at this Covington hotel. All 227 suites feature a private bedroom and separate living area. They can enjoy a free made-to-order breakfast every morning along with a view of the Cincinnati skyline. Drinks and snacks are available in the open-air atrium at our Evening Reception. We are ready to host a riverfront meeting or an elegant wedding reception with over 8,000 sq. ft. of flexible space, including meeting rooms and a ballroom with a stunning view of the city.

Special Projects Technician

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

HIRING IMMEDIATELY:

Special Projects Technician I Join the 7-Eleven Family!

Ready to work with the world's most iconic convenience brand? We're hiring a Special Projects Technician I to join our team and help keep our stores running smoothly. Whether it's ensuring our famous Slurpee machines are always at the perfect chill or tackling large scale projects and upgrades, your expertise will shine in this dynamic role!

What's in it for YOU?

• Sign-On Bonus: Up to $3,000 to jump-start your journey with us (subject to change and eligibility rules)
• Comprehensive Benefits: Including medical, dental, vision and life insurance coverage
• Financial Opportunities: 401k plan
• Paid Time Off & Holidays: Enjoy work-life balance with our generous PTO plans
• Career Growth: Tuition reimbursement and opportunities to advance
• Bonus Potential: Your hard work won't go unnoticed!

Your Day-to-Day: As a Special Projects Technician I, you'll:

• Complete point of sale upgrades and installations, fuel dispenser upgrades and other specialized projects
• Serve on a strike team to support markets with service calls during In-House Maintenance technician staffing shortages
• Manage and fulfill orders related to plumbing, electrical, and general maintenance issues
• Maintain parts inventory and complete daily reports to support operational efficiency
• Perform additional duties such as training technicians, prioritize assigned work orders, and conduct basic structural maintenance

What You Bring to the Table:

• Travel and Scheduling: The ability to travel 50% of the time or greater with the ability to work flexible hours defined by the project
• Education: High School Diploma or GED preferred
• Experience: 1+ years in general repairs and maintenance
• Identification: Valid Driver's License (with real ID or equivalent for air travel)
• Skills: Show leadership, peer-to-peer tech support, effective communication, handle stretch assignments, facility location ownership and time management

Why 7-Eleven? At 7-Eleven, you're not just maintaining equipmentyou're playing a vital role in ensuring convenience for our customers while directly supporting the communities we serve. Join our iconic brand and play a key role in supporting thousands of remodels and new store and restaurant openings, helping shape its legacy for generations to come.

Apply Today! Become a part of a company that's redefining convenience for millions.

7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity.

Healthcare Position

This is a 13-week contract position with guaranteed hours.

Shifts are scheduled for 12 hours, from 6:30 AM to 6:30 PM.

We are seeking a qualified healthcare professional to fill a 12-hour day shift position for a 13-week contract. The role will require dedication and strong clinical skills.

Valid licensure or certification relevant to role.

Proven experience in a healthcare setting.

At ARMStaffing, we take care of our employees! We offer:

• Health Benefits: Medical, Dental, Vision, Life, and more
• Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care
• Clinical Support: In-house clinical team available to assist and advocate
• 401k Retirement Plan: Eligible after waiting period; 4% match with 5% contribution
• Recruiter Matching: Get paired with a recruiter based on your location and specialty
• Extras: Travel reimbursement, housing allowance, meals, referral bonuses, and more

We're not the only ones who think ARMStaffing should be your first choice. Here's why:

• SIA's Top-50 Fastest Growing Healthcare Staffing Firms 2019
• SIA's Largest Healthcare Staffing Agencies in the U.S. 2023
• Top Workplace in the Lehigh Valley 2022, 2023
• Perfect scores for 'Name, Not a Number' and 'Recruiters' Personalities' on Highway Hypodermics
• We've earned The Joint Commission's Gold Seal of Approval for healthcare staffing 15 years strong and counting!

Contract & local rates may vary based on location and applicant residency. Ask your ARMStaffing recruiter for details!

Senior Helpers Caregiver

Its easy to go to work when youre making someones day. Every day. As a Senior Helpers Caregiver, you make a lasting impact that betters the lives of our clients AND their families. Senior Helpers caregivers provide one-on-one personal care to help our clients remain safe and independent in their home. We fit your area of expertise to the seniors youll care for.

If you are a caring and compassionate individual who enjoys caring for and helping others, takes pride in making a difference in others lives, and is interested in professional growth within a company, our caregiver position is for you.

What does a day in the life of a caregiver look like? Providing a helping hand:

• Have fun and engaging conversations with your clients to build relationships
• Participate in your clients favorite hobbies (scrap booking, gardening, games, etc.)
• Prep meals for your clients to enjoy
• Assist your clients with walking, dressing, and other daily activities of living
• Report what activities were completed with your clients and provide updates on your clients physical condition, mental capacity, and behavior

Why be a Senior Helpers Caregiver? We truly care about our staff.

• $19 - $23 per hour depending on industry experience/licensing
• $50 - $100 Referral Bonus Program for Clients and Caregivers
• Great Place to Work Certified
• Professional Growth Opportunities we provide training opportunities to our caregivers to grow their skills as a caregiver and as a professional.
• Work/Life Balance we understand the need for a healthy balance of your professional and personal life.
• Team Support we believe that a strong team that gives support is the best way to succeed long term.
• Flexible Schedule we understand that you may need flexibility to align with your lifestyle and schedule, so we work with our caregivers to fit their schedule to their availability. We are seeking to fill part-time to full-time positions.
• Make a Difference when you are a Senior Helpers Caregiver, you will be the direct contact for our clients, giving you the opportunity to make their days brighter and help give our clients their independence. This not only helps our clients, but their families will appreciate all that you do too!

You may be an ideal candidate if:

• You are at least 18 years of age
• You are passionate about helping others
• You enjoy customer service and communicating with clients
• You want to help your community and make a difference in someones life

Who is Senior Helpers of Boulder? Senior Care, Only Better.

We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers. Senior Helpers has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Drug screening and Background checks required prior to Offer of Employment.

Campbell's Specialty Coffee Key Account Manager

Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell's...

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell's offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...

The Key Account Manager Specialty Coffee role is responsible for sales growth in the Specialty Coffee channel for the North America Foodservice (NAFS) field sales organization in support of the Annual Operating Plan and its initiatives. The role is responsible for driving account level execution in key accounts across specific regions in the US, as well as providing channel expertise and knowledge to the organization. In this role, the Key Account Manager-Specialty Coffee is responsible for building strong relationships with high volume independent coffee shops in addition to multi-unit chain operators making Pacific Barista the undisputed partner of choice, and for closing and delivering new sales opportunities. In addition, the Key Account Manager-Specialty Coffee will collaborate with the Region Sales Managers-Specialty Coffee within the NAFS Division to align strategies for distribution support for Specialty Coffee operators. This role is also responsible for driving the Pacific Barista brand messaging with customers through trend based and industry leading sales presentations. The position requires connectivity with and support of our Brand Marketing teams to assist in the development of customer-facing sales presentations, as well as collaboration with NAFS Field Sales leadership to align on resource allocation and sales prioritization.

This position reports to the Regional Business Manager, Specialty Coffee.

What you will do...

Target identification, sales presentation planning, and execution of sales efforts with Specialty Coffee high-volume operators, regional chains and national chains in a specific region of the US

Manage regional book of business through the full sales cycle

Delivering annual sales goals validated through customer/distributor and internal sales reporting systems

Manage Trade and Promotional budgets to meet AOP sales goals while delivering margin and profitability targets

Collaborate with WHQ Region Chain Marketing team to develop best in class sales presentations to drive customer decision making

Collaborate with Brand Marketing team and Sales Planning and Strategy teams to provide relevant field sales insights, segment expertise and best practices to support Chain Account selling efforts

Create and Execute customer strategies at senior levels

Drive execution on key initiatives at the operator level

Identify and convert competitive opportunities and mitigate risks

Support and attend regional and national trade shows and events

As needed, develop productive working relationships with additional cross-functional teams and/or groups (Field sales, Finance, Innovation Team, Supply Chain, Customer Service, etc.)

Who you will work with...

Key members of the North America foodservice organization.

What you bring to the table... (must have)

Minimum of 5 years Foodservice or B2B sales experience, 3 years Specialty Coffee sales experience preferred

Bachelor's Degree in relevant discipline

Barista know-how and passion for coffee

It would be great if you have... (Nice to have)

Networking and connectivity in the Specialty Coffee industry

Proven track record of closing new sales with multi-unit accounts

Solution based selling experience and strong negotiation skills

Superior interpersonal skills required for developing strong relationships and fostering partnerships with external customers and internal cross functional partners

Excellent time management skills with the ability to prioritize and multitask

This position is field based. Must live in the Southern California region. Up to 50% travel is required. Most travel will be within region.

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between $109,700-$157,700. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

Consultative IT Sales Representative

Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Are you an energetic, articulate individual with a unique approach to consultative selling of IT solutions? Your focus will be on our comprehensive solutions portfolio, including Product, Professional Service, and Managed Service offerings. In this role, you will drive sales and profitability objectives across a diverse segment of the market. You will maintain and strengthen client relationships, identify marketplace opportunities with a keen sense of charisma and persistence and prospect and engage new clients. If you have the ability to demonstrate a unique approach to consultative selling and are passionate about IT solutions, we would love to hear from you.

Responsibilities:

• Collaborate closely with clients to gain a thorough comprehension of their technological requirements and create custom solutions that meet their evolving requirements.
• Effectively articulate the features and advantages of Arctiq solutions while managing and exceeding customer expectations.
• Work in tandem with sales leadership to establish competitive price structures, manage deal registrations, administer rebates and promotions; ensure seamless communication of these strategies to both existing and potential clients.
• Consistently evaluate and qualify new sales prospects, showcasing reliable sales forecasting abilities.
• Forge and nurture robust relationships with Arctiq's key partners, maintaining a comprehensive understanding of their offerings, services, and unique initiatives within product and services.
• Stay fully informed about Arctiq's service delivery capabilities and team expertise within modern technology solutions, ensuring accurate representation and alignment with client needs.
• Craft and deliver comprehensive product and service proposals, quotes, and responses to RFPs, including managing contracts and product leases within the modern infrastructure, security, and platform engineering space.
• Achieve and surpass monthly gross profit targets and quarterly Sales Quotas through strategic selling.
• Undertake any additional responsibilities and tasks as assigned, drawing upon experience in modern technology solutions to drive success and innovation within the organization.

Qualifications:

• 5+ years of proven sales experience in the IT industry with strong product and services knowledge.
• A track record of meeting or exceeding sales targets and quotas.
• Strong understanding of modern technology trends, including infrastructure, cloud computing, and security.
• Ability to discuss technical concepts with clients and provide insights into how Arctiq solutions align with their needs.
• Experience in building and maintaining long-term relationships with clients.
• Ability to understand client pain points, anticipate their needs, and provide proactive solutions and support.
• Excellent verbal and written communication skills, with the ability to effectively present and explain complex technical concepts to both technical and non-technical audiences.
• Strong negotiation and persuasion skills.
• Ability to develop and implement strategic sales plans to achieve business objectives.
• Identify new business opportunities, analyze market trends, and stay ahead of competitors in the modern technology space.
• Work collaboratively with internal teams to ensure seamless execution of sales strategies and deliver exceptional customer experiences.
• Highly motivated and results-oriented, with a focus on driving revenue growth and expanding market share.
• Comfortable working in a fast-paced, dynamic environment and adapting to changing priorities.
• Stay updated with industry developments, competitor strategies, and emerging technologies. Leverage this knowledge to position Arctiq solutions effectively in the market.

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.

Operations Manager - Site

Job Overview

The Operations Manager - Site will be responsible for directing company programs and implementing company policy to ensure total compliance with contract duties between company and customer.

Roles & Responsibilities

• Plans and develops work schedules to ensure adequate service.
• Prepares schedules for service personnel, assigns personnel to routes.
• Inspects and evaluates physical condition of establishment for program compliance, i.e. safety, quality, and service.
• Conduct quality audits to ensure all work has been completed and quality meets expectations.
• Audits and maintains inventories supplies and equipment.
• Investigates new and promotes improved equipment and methods.
• Reviews customer requests for service to ascertain cause for service request, type of malfunction, and address with manager.
• Implements organization policies and goals.
• Analyzes & facilitates budget requests to identify areas in which reductions can be made.
• Assist in the promotion of services performed to develop new markets, increase share of market, and obtain competitive position in industry.
• Inspects plant and evaluates use of space and facilities.
• Assists with plans, budgets, and schedules modifications including cost estimates bid sheets and contracts.
• Ensures that site meets budget goals on a sustaining basis.
• Assist in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
• Coordinates program specifications, requirements for proposals and contracts, and associated documents.
• Compiles data for preparing estimates.
• Maintain and report on financial part of business, such as, labor hours, overhead, supplies, expenses, billing, forecasting and any changes to these areas.
• Maintain a safe work environment for self and employees.
• Ensure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
• Directs supervisory management engaged in support of facilities programs.
• Acts as liaison between company, customers, clients, employees, and subcontractors.
• Maintains contract and contractor status databases.
• Reviews all correspondence concerning contractors and responds as appropriate.
• Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
• Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees.
• Assist with human resource concerns and issues.
• Some travel is required for this position.

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience

Bachelor's degree in business, communications, or a related field from a four-year college or university with 2 5 years of experience; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

May be required to have a valid driver's license.

Knowledge, Skills, and Abilities

Bilingual a plus

Strong verbal and written communication skills.

Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching and training skills.

Knowledge of Microsoft Office and Computer Skills.

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Ability to effectively present information and respond to questions from groups of managers, customers, employees, and public.

Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; approving and managing time for direct reports; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Risk Team Role

Cleary Gottlieb is a pioneer in globalizing the legal profession. We have 14 offices in major financial centers around the world, but we operate as a single, integrated global partnership and not as a U.S. firm with a network of overseas locations. The firm employs approximately 1,100 lawyers from more than 50 countries.

Since 1946 our lawyers and staff have worked across practices, industries, jurisdictions, and continents to provide clients with simple, actionable approaches to their most complex legal and business challenges, whether domestic or international. We support every client relationship with intellectual agility, commercial acumen, and a human touch.

The Risk team provides global support by advising senior management, partners, legal teams, and office staff on legal matters affecting the Firm, with a particular focus on client onboarding and ensuring that new business aligns with the Firm's procedures especially in relation to conflicts of interest. The role encompasses the development and maintenance of policies in key areas, the implementation of internal risk processes, and the delivery of relevant training. The successful candidate will advise on day-to-day conflict queries, conduct initial analysis of Conflict Check Requests, and manage reports relating to new business, lateral hires, pitches and RFPs, publications, and trade reports. The position calls for a proactive approach to resolving urgent issues while delivering clear, commercially focused advice.

Responsibilities

• Conduct initial analysis of reports for Conflict Check Requests relating to new business, lateral hires, trade reports, and similar matters.
• Perform thorough research on companies, organizations, and individuals including ownership structures using a combination of internal databases, external resources, and public records.
• Support the client and matter onboarding process by performing risk checks on new clients and mandates, addressing conflicts, confidentiality (both legal and commercial), client due diligence, jurisdictional concerns, and reputational risk.
• Conduct ad-hoc research and analysis as required.
• Assist with the maintenance and updating of client and matter information within internal databases.
• Demonstrate a strong customer-service mindset and a collaborative, team-oriented approach while remaining able to work independently.
• Support the Risk department on special projects relating to the Firm's professional responsibility, compliance, and conflict-management initiatives.
• Be available for occasional overtime, including evenings, weekends, and certain holidays, when necessary.

Qualifications

• Minimum of one year of experience in a professional or legal office environment.
• Experience in client onboarding, preferably gained within an international law firm or professional services environment, together with a solid understanding of conflict-resolution rules, geopolitical considerations, and governance issues. Familiarity with (or a willingness to learn) professional bar rules and other regulations relevant to the Firm's operations.
• Experience with IntApp Open or other conflicts-management tools is an advantage but not essential.
• Strong understanding of corporate structures, including companies, trusts, and partnerships.
• Exceptional organizational and planning skills, with keen attention to detail and the ability to prioritize multiple tasks and projects to meet deadlines.
• Ability to work effectively within a diverse team in a fast-paced environment.
• Strong oral and written communication skills, with the ability to interact professionally with personnel at all levels to gather the information needed on new clients and matters.
• Ability to break down complex issues into manageable components and to ask pertinent questions to ensure full understanding before proceeding.
• A proactive approach to personal development, actively seeking feedback to improve performance and pursuing opportunities to broaden knowledge and expertise.
• An enthusiastic team player who is willing to assist with repetitive or administrative tasks when needed and takes pride in contributing to the team's overall success.

*The estimated base salary range for this position is $72,500 to $80,000 at the time of posting. The actual salary offered will depend on a variety of job-related factors, including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, and performance. This role is non-exempt, meaning it is overtime pay eligible.

Cleary provides a comprehensive benefits package, including health care benefits. More information can be found here: Benefits

We are an equal opportunity employer and prohibit discrimination based on any category protected by law. Cleary provides reasonable accommodations to enable otherwise qualified employees to perform the essential functions of their position, provided the accommodation does not pose an undue hardship to the Firm.